Aadhaar Authentication Failed. Aadhaar Number, Name, DOB or Gender Mismatch with Registered Data.

Aadhar authentication failed for EPF has become a common error for EPF members who are trying to link their Aadhar number with UAN number. You need to link your Aadhar with UAN to avail online PF facilities such as online PF withdrawal or transfer etc. But if your data present in Aadhar card and PF portal don’t match then you will get the following error that aadhaar authentication failed. aadhaar number name dob or gender mismatch with registered data. epfo.  Here we have a solution for this problem.

Now we will know when will EPF members will get this Aadhar authentication failed error

When the details on Aadhar card and details in the PF account don’t match then the EPF members will get this error. These details include name, date of birth, father name, gender.

How to Solve Aadhaar Number Name DOB Gender Mismatch in EPF Portal

aadhaar authentication failed. aadhaar number name dob or gender mismatch with registered data. epfo

The solution for this problem is you need to match the details present on Aadhar card with the details in the PF portal. If your details are wrong on Aadhar card then you need to correct them on Aadhar card, if your details are wrong in the PF account then you need to correct them in the PF account.

i) Suppose if your demographic details like name, DOB, gender are wrongly mentioned on Aadhar then you need to visit your nearest Aadhar enrollment center to correct them, or if your mobile number is already linked to your Aadhar then you can correct them online also.

ii) If your details are wrongly mentioned in the PF portal, then you need to correct your details in PF portal either online or offline.  To correct your PF details offline submit PF joint declaration form to your regional EPF office, then within 20-30 days your details will be corrected once they are corrected then you can link your Aadhar with your UAN.

(Or)

You can also correct your basic demographic details online at the UAN member portal. For that login to UAN member portal and go to manage option and there click on modify basic details option. Now a new page will open there enter your correct details and request your employer to approve those details.

How to Solve Aadhaar Number Name DOB Gender Mismatch in EPF Portal

iii) In some rare cases, you may not able to find your details in the PF portal i.e your employer may not enter your complete details in PF portal. For example, if your employer doesn’t mention your gender in PF portal then while linking your Aadhar with UAN you will get invalid gender details for Aadhar authentication error.

Similarly, if they don’t enter your DOB, then you may get the error that aadhaar authentication failed. pi (basic) attributes of demographic data did not match in epfo.

In this case, ask your HR department to update your missing details in PF portal, once they update your details in their employer PF portal then you can link your Aadhar with UAN number. aadhaar authentication failed. pi (basic) attributes of demographic data did not match in epfo

The employer can easily update your missing details in their employer PF portal and this doesn’t require the approval of your regional EPF office, whereas for corrections you need the approval of your regional EPF office.

63 thoughts on “Aadhaar Authentication Failed. Aadhaar Number, Name, DOB or Gender Mismatch with Registered Data.”

  1. While clicking on the submit button in the online claims page i get this below error

    Error: Invalid key info in digital signature (this means that certificate used for signing the authentication request is not valid – it is either expired, or does not belong to the AUA or is not created by a well-known Certification Authority).

    Has anyone faced this error before and does it require any action from our side to rectify this?

    Reply
    • Hi Donald,
      May be the validity of your employer’s digital signature has expired, so better contact with your employer.

      Reply
  2. After i click on Submit for online claims i get this below error

    Error: Invalid key info in digital signature (this means that certificate used for signing the authentication request is not valid – it is either expired, or does not belong to the AUA or is not created by a well-known Certification Authority).

    Googled for it shows that it is Error 570 on Aadhar site. Has anyone faced this and if so how did they resolve it?

    Reply
  3. I was linked my aadhar with my uan number. Then i open online claim form. I gave all details in that form but finally i got error from pf portal. That error is invalid digital signature error. Any one help how to resolve this problem

    Reply
    • Hi Jaleel Rahman,
      It is very rare to get that kind of error during online PF claim, so it is better to contact EPF grievance department.

      Reply
      • Guys, I got the same error and lodged a grievance with the EPF. I got a reply as below.

        Dear member,

        Due to some technical error, member is advised to try after some days. Inconvenience is highly regretted.

        Regards,

        HELPDESK

        Looks like this is an error on EPF website itself and it will take a few days….

        Reply
  4. hi, all my details are correct on the uan website, still i am getting an error that the aadhar authentication failed and the people at the epfo office says it cannot be done by them

    Reply
  5. Hi,

    I have verified my aadhar card in uidai official website and it was successful. But still i get authentication error in online service section. Will it take time to update database ?

    Reply
  6. Hello All,

    Kindly tell me how many days to it takes to update with authentication error.
    I have done with the authentication number update as shown above but still i am getting below error. Please solve.
    AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office.

    Thanks & Regards,
    Prasad Barkam

    Reply
    • Hi Prasad Barkam,
      This happens when any of your demographic data or biometric data misses in your aadhar card, so please check it and visit your nearest aadhar enrollment center, it will take minimum 15days to update your aadhar details.

      Reply
  7. Hi Sir,

    Thanks for your info., but i already resigned on May 2017, is still they only have rights to fill the missed details?

    Reply
  8. Hi, I need to link my aadhar card number with my UAN, while updating below error reflects “Aadhaar authentication failed. AADHAAR number, Name, DOB or Gender mismatch with registered data” i checked with UAN e-portal – view – service history my date of joining and date of resigning details missed, secondly my Name as per UAN is Sridhar Rajan.S but as per aadhar card my name seems Sridhar Rajan. what to do now to link my aadhar card with UAN.

    Reply
    • @ Sridhar Rajan,
      Only your employer can able to add your missing details in their employer PF portal. It will take less than 2 minutes so please ask your employer to add your gender and DOB. After updating try to link your aadhar number with UAN number. I think your name will not be a problem.

      Reply
  9. I have verifyed my adhar as per the above steps however still getting the error “AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office. ”

    Reply
    • Hi Vaibhav,
      This happens when any of your biometric data or demographic data are not available for your aadhar number, so please visit your nearest aadhar enrollment center and update those details. After updating, you can able to link your aadhar number with your UAN number.

      Reply
  10. error “AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office. ”

    Please help

    Reply
  11. I have verifyed my adhar as per the above steps however still getting the error “AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office. ”

    Reply
  12. I had visited the PF office and linked the aadhar , still it is not reflecting in KYC section and it is showing message “AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office”

    But after doing authentication , i got a mail from UIDAI saying that authentication is success . visted PF office again , they seems to have no clue about this issue

    Reply
    • Hi Deepak,
      Once you have authenticated your aadhar then you can link your KYC in uan member portal, there is no need to visit PF office. After updating kyc details your employer needs to approve them with their digital signature. After their approval, your kyc will appear in the verified section.

      Reply
  13. Hi Rajesh,

    I had done the exact steps mentioned by you, a week ago. Will it take lot of time time to reflect in EPF portal? Because when I click on “Claim” in Online Services” I still get the error “AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office”. However in KYC section under “Approved KYC” in front of Aadhaar it gives the status as “Verified!!(Before doing the above steps also!)

    Reply
    • Hi Shashanka Kulamarva,
      Please share the screenshot of verified kyc at rajesh@hrcabin.com so that I can know the exact problem.
      Aadhar authentication failed means your data was missed in Aadhar portal, it has to be updated either through biometric verification or mobile OTP verification. You can do it in any of your nearest Aadahr service centers.

      Reply
        • Hi Shashanka Kulamarva,
          As per your screenshots, everything is looking fine, But I couldn’t able to understand why you still get aadhar authentication error. Do one thing visit any aadhar service center and tell them to authenticate your Aadhar number, they will do it by using OTP sent to your registered mobile number. If it doesn’t work then you can submit EPF composite claim form non aadhar, it doesn’t require employer attestation in your case.

          Reply
  14. I had visited the PF office and linked the aadhar , still it is not reflecting in KYC section and it is showing same message “AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office”

    Reply
    • Hi Deepak,
      Aadhar authentication failed means your Aadhar data was missed in uidai portal, so please visit any nearest Aadhar service center and authenticate your Aadhar number with your mobile number or biometric data. After that you can link your aadhar with your UAN number.

      Reply
  15. employee name is vishwa nath on pf portal
    but on aadhar card it is vishav nath mishra
    is it the reason of showing “Aadhaar authentication failed. AADHAAR number, Name, DOB or Gender mismatch with registered data.”

    Reply
  16. My name has space as per PF account. as per aadhaar there is no space. is this the reason why there is a mismatch?.. how to fix it?

    Reply
  17. Hello,

    I have verifyed my adhar as per the above steps however still getting the error “AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office. ”

    Please help

    Reply
  18. after verification of adhar card showing same error show while uploading adhaar number in kyc that
    “Aadhaar authentication failed. AADHAAR number, Name, DOB or Gender mismatch with registered data.”

    Please Help

    Reply
    • Hi RanchhodDangar,
      You have to check whether your data mentioned in employer PF portal is matching with your Aadhar card details or not. You can ask your employer to check this in their employer PF portal.

      Reply

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