EPF members or employers who have complaints or queries regarding Employee Provident Fund Scheme such as UAN registration, PF registration, PF withdrawal, KYC linking etc… can solve their problems by registering a complaint at EPF grievance Portal. Here we will know how to fill EPF grievance registration form and how much time EPFO will take to resolve the issues.
What is EPF Grievance Portal
EPF grievance portal is a platform created by employee provident fund organization which allows EPF members and employers to register their complaints. The best part of registering a complaint at EPF grievance portal is, when you register a complaint here then it will reach to your regional EPF office where your complete EPF data is present. So it becomes easier for the EPF officer to solve your problem.
Recently EPFO introduced new EPF grievance portal with the new design, which is making registering complaints much easier.
EPF Grievance Portal Old Website
EPF Grievance Portal New Website
Available Services at EPF Grievance Portal
- PF members and employers can register their complaints.
- You can send reminders to the regional EPF office regarding the complaints.
- Online tracking of the PF complaint status.
- You can upload related documents regarding your PF complaints.
How to Register a Grievance / Complaint at EPF Grievance Portal
Step 1:- To register a grievance at PF portal go EPFiGMS.GOV.IN website. In home page click on Register Grievance option.
Step 2:- Now select your status whether you are PF member or EPS Pensioner or Employer or Others. If you selected PF member as a status then enter your UAN number and captcha appearing on the screen and click on get details.
Step 3:- Now last Three digits of your UAN number and mobile number will appear on the screen. Now click on Get OTP option. Now an OTP will be sent to your registered mobile number. Now enter that OTP and click on submit.
Step 4:- Now select your gender and enter your personal details like your address, alternate mobile number and email id. After entering all the details click on the PF account number for which you are raising a grievance.
Step 5:- Now you need to EPF grievance registration form. Here you need to select to whom EPF grievance related and grievance category and enter the description of your grievance. If you have any supporting documents then attach those documents, finally click on Add.
Step 6:- Now your grievance details will appear on the screen, if you want to edit your grievance details then you can edit them or you can remove them. If everything is fine then click on submit.
Once you click on submit, you will get a successful registration message on your screen with the registration number i.e complaint number. The same details will be sent to your registered mobile number. Not your registration number, you can use it further to send a reminder and to track the status of your complaint.
EPF Grievance Resolve Time
The time taken to resolve EPF complaints varies from case to case but the maximum time is 30 days. But you will get a reply to your email id from your regional EPF office within 24-48 hours (if there are no holidays). Once you receive the reply from EPF office then you can proceed further.
EPF Grievance Registration Number Not Received What to Do
After every successful EPF grievance registration an EPF grievance registration number will be generated, if you didn’t receive means, your complaint is not registered. In this case, try to register grievance again.
If you again don’t receive PF grievance registration number then try in another system or change the browser. ( EPFO recommends latest versions of web browsers like Google Chrome, Mozilla FireFox or Internet Explorer.)
EPF Grievance Not Submitting What to Do
If your grievance not submitting then it is problem with your web browser as I said earlier always try to register your grievance in the latest version of Google Chrome, Mozilla Firefox or Internet Explorer.
How to Send Reminder at EPF Grievance Portal
EPF members who didn’t get any reply from EPFO can send a reminder. To send a reminder again go to EPF grievance portal and select Send Reminder option in the menu bar.
Now a new page will open, here enter your EPF grievance registration number, and there is no need to enter grievance password if you have registered your grievance in new grievance portal, just leave that field blank.
Now enter your mobile number/email id and type the reminder message and finally enter the captcha and click on submit. Now a reminder will be sent to your EPF office.
How to Track EPF Complaint Status
To track your PF complaint status again go to EPFiGMS website, and click on View Status option in the menu bar. Now a new page will open, here enter your complaint number, leave the password field blank, and enter the mobile number & captcha and finally click on submit to track your EPF complaint status.
Your grievance status will appear like this:
Applied for advance PF but stuck with Bandra office from last 28days.
None of the contact numbers are working either no response or incorrect numbers
no revert on email sent too.
Grievance raised – ROBND/E/2025/2XXXX
Please help me with the same.
Hi Sir,
I had placed an request for joint declaration approval via online portal. Its been more than 3 months since I raised it still is not approved. I am eagerly waiting for it to be approved.
Sir how many more days it will take to get approved?
Can you help me out with this.
Any PF request should be resolved with in 20 days, if it is not resolving, it is better to register a complaint on EPF grievance portal website.
How many days it takes for grievance to be addressed?
It takes maximum of 2-3 days.
Do we need documents to be attested for applying for joint declaration online. If yes what does attested mean here?
1. Do I need to sign on xerox of original documents with self attested written on each of those
2. Or Do I need to involve a third party here for my document attestation. Like their signature & gov symbol stamp on documents
Out of these which is needed and also is there a way to reapply for joint declaration when one is already in process as they are not rejecting it on their behalf I am stuck completely?
Now you can submit joint declaration online on UAN member portal.
For offline submission you don’t need any attestation, unless you don’t have any proofs like Aadhar.
Your Employer has to approve the joint declaration request raised by you…once you get the approval then it will be forwarded to your respective EPFO office….
Not able to access PF account.
Hi,
I am a PF holder with UAN number: 13170XXXX191. I am not able to login to my account even after providing a valid UAN and Password. An error message is showing “Account is Disabled”. And when I try to set a new password, an error prompts “Account is deactivated”.
​****(FYI, My UAN and Adhaar are linked).
I cannot access my account, cannot view my passbook and credits or balance. I am worried because I don’t know whether the amount is credited to my UAN or not as I receive a message of PF credit but the balance is standstill.
I am providing the screenshot below for you to look over.
I kindly request you to please look into this matter and I would highly grateful if you could help me or guide me to resolve this issue.
Thanks and Regards,
Goutam Bose.
Try it nowAsk again laterDon’t show again
Not able to access PF account.
Goutam Bose
Souvik Mishra
Ananya Chaudhuri
Hi,
I am a PF holder with UAN number: 1317053XXX91. I am not able to login to my account even after providing a valid UAN and Password. An error message is showing “Account is Disabled”. And when I try to set a new password, an error prompts “Account is deactivated”.
​****(FYI, My UAN and Adhaar are linked).
I cannot access my account, cannot view my passbook and credits or balance. I am worried because I don’t know whether the amount is credited to my UAN or not as I receive a message of PF credit but the balance is standstill.
I am providing the screenshot below for you to look over.
I kindly request you to please look into this matter and I would highly grateful if you could help me or guide me to resolve this issue.
Thanks and Regards,
Goutam Bose.
Respected Sir ji
My humble request with you
Dated of Leaving not Change GR no-93 & Form no -5 & 10 PF Office Submitted Ten Month
GR no-93 & Form no -5 & 10 PF Office Submitted 15/06/2022 GR no-93 attached
Dear Sir ji Please Noted Dated of Leaving 31-05-2021 Updated This UAN no 100687XXXX98
Sir ji
Please My full and final PF & Pension withdrawal purpose Dated of Leaving 31-05-2021 Updated
You can update your date of exit yourself on UAN member portal, incase if you wrongly updated it, you need to submit PF joint declaration form to your PF office to correct yoru DOE.
Dear sir,
i have requested to correcting my name in pf and it is been more than 10 days may i know can i claim for amount while its still pending?
PF Member ID: MH/90/(4060)/00271-Pension. I submitted all documents on 23/12/2021 pertaining to PF Pension, 9 months passed but no reply nor any message from PF Regional Office Bandra, Mumbai. I am a senior citizen of 73 years. Thrice gone to Bandra Regional Office. So, please look into the matter and credit my PENSION amount to my Bank Account. Thanking you in anticipation.
My transfer amount not show in new id member passbook.
Hello,
My query is regarding PF amount transfer.
I have followed the PF transfer from previous organization to current employer 7 months back.
As per UAN Portal it is showing that PF amount has been transferred, however my Passbook is still not showing the transferred amount.
I have been following with PF Department from last 2 months but not receiving any response. I have also lodged complaint on EPFgIMS portal but all the time they just close my query without any resolution.
Can anyone please help me
I am trying to lodge a grievance butI never get OTP on Registered mobile # or Email ID though both are correct. Any idea or resolution for this? Where to log Portal issues?
epf claim settled but amount not credited sir
Same problem EPF claim settled but amount not cardit
sir,
My full and final PF & Pension withdrawal Claim got rejected Twice and the below reason mention was
1)claim Rejected NO CONTRIBUTION RECIVED THROUGH SERVICE PERIOD, PL CLARIFY
2)Claim Rejected LAST CONTRIBUTION DIFFERS WITH DOE
Before second claim request my employer submitted Loss Of Pay copy to bandra 2 office ,mumbai & then i raised 2nd request and Lop copy also uploaded in grievance.still got rejected
plz tell me now what to do to get the claim settled
It happens when your date of exit is wrongly updated on the UAN portal
(or) if your employer has not paid PF contributions to your working period (You can check it in your PF passbook.)
If the date of exit is wrong then you can correct it by submitting PF joint declaration form to your PF office.
Dear sir,
i have updated my father name in Aadhar card which is incorrect previously, but it was not updated in UAN, for that i have submitted the PF joint declaration form along with my aadhar card to my regional Chennai office. its been 2 months and the changes are not updated, that is why i have registered my complaint in grievance on December 19/2021 to update my father name. so how many days will it take to update my father name in uan or is there any other way to update the details.
Dear sir,
i have updated my father name in Aadhar card which is incorrect previously, but it was not updated in UAN, for that i have submitted the PF joint declaration form along with my aadhar card to my regional Chennai office. its been 2 months and the changes are not updated, that is why i have registered my complaint in grievance on December 19/2021 to update my father name. so how many days will it take to update my father name in uan, or is there any other way to update the details.
Dear Team,
A company has erroneously deposited PF contributions of another employee into my UAN due to a mix up with an employee with same names. For that, company also have raised request to reverse the PF contributions from my UAN. So, kindly tell me how long it would get to resolve this issue at PF office..? Already it has been a month since the request raised.
My PF is stuck since last 7yrs…I have logged a complain at EPFO gravience and got revert as PF amount will be shown in passbook with in 10days after that you can claim online but it is already 25 days and nothing is showing in passbook…employer reliance infocomm limited have already submitted the amount to RPFC before March 2020..when can I receive the amount
All is not well with EPFO dept. When a claim is rejected , all reasons shoild be mentioned to work on. Dept mentioned two reasons for rejection first. When these two reasons are complied and revised claim is submitted, deptt tells further entirely different reasons and rejects the claim again.This is ridiculous. IS EPFO manned by sub standard people ??? Very sorry to comment like this, but never mind bcz thats my frustration level ….If any PF official comes across this message I request that he respond in a sane manner.
thanx
Dear sir,
i have updated my father name in Aadhar card which is incorrect previously,
for that i have submitted a complaint in grievance portal. so how many days will it take to update my father name in uan.
To correct father in PF account, you need to submit PF joint declaration to your PF office.
i have already submitted the PF joint declaration form along with my aadhar card to my regional chennai office. its been 2 months and the changes are not updated, that is why i have registered my complaint in grievance to update my father name.
When I am trying to withdraw my PF , got know that my previous organization not transfer the pension amount. I have raised the grievance however don’t know how many days will take to get resolve.
The transferred pension amount will not appear in your present PF passbook. But you can withdraw it whenever you leave your present job.
Hii sir good morning i applied change/Name correction in my pf account to where i worked previous company hr. And they approved again i got an message shown as “NAME REQUEST IS APPROVED BY HR AND PENDING AT PFPO”. So how many days takes it for i solve this problem
It may take 7-10 days.
Hi,
Can you tell what all documents did you submit for the name change? My issue has been pending for more than a month
HI, Is your name change request approved. I am facing a lot issues with it because there is not proper contact for communication.
If any solution please suggest
I have 4 PF account for my previous Organizations. I am trying to transfer Pension amounts from previous Organizations to current organization PF account that amount is not transferring.
Can you please help me how to transfer that amounts.
Dear sir ,
My pf claim status shows on settled in 30-nov-2021 . But that amount not created my bank account. What to do ?when my money will credit in my account.its alredy settled in 1 day ago.
EPfO takes three working days to credit your money to your account from the date of settlement in your case it is 30 November 2021 . so your money will credit soon.
Dear sir,
iam registred a grievance on 14/10/2021 today iam checking status its showing will varify and process how much time they taken to resolve my issue?
I am getting record not found with my UAN
Yes, other EPF members are also facing the same problem, it may be a technical problem from EPFO, try after some time.
Hi Rajesh,
Can register grievances again once not proper solution received from PF department.
I already register & received the status CASE DISPOSED OF but Final Decision is not satisfied so can re register the same grievances ,
Yes, you can register the same grievance again.
Hi rajesh,
Not able register grievances when click on register grievances after enter UAN number it prompt no record found
Can you guide .
It may be a server issue, try after some time.
Hi sir,
i applied this register before 2 months but there is no reply from grievance team can you please help me out what can we do
You can send a reminder in EPF grievance portal.
Whoever wrote that code for OTP generation has done it very badly. Pathetic that they can send an OTP properly. Such is the state of websites serving public and we are dreaming of a digital India when our developers and website owners are unable to address basics issues.
i’M NOT RECEIVING OTP TO MY REGISTERED MOBILE NUMBER. NOT SURE IF THE PROBLEM IS WITH EPFO OR WITH MY NUMBER.
Dear Sir
I Had registered complaint DLLXM/E/2021/06345 on 20 Mar 2021 but till date complaint not yet closed and showing as Claim under process, but when did I will receive balance amount of Pension scheme My UAN No is 100997768758 my self Saroj Kumar Jena.
Best Regards
SK Jena.
I am trying to enter OTP to raise a complaint but the otp is showing invalid every time i am trying..
I want to change name in my EPF account .In Basic detail updating I am not able to upload my name document(as Upload option not shown),
Also want to Register in Grievance but in OTP Step – when I am putting OTP it shows invalid OTP..
What should I do NOW…
I have raised a Grievance vide ref no BANNP/E/2020/14508 on 066/07/2020.
The issue is my ex employer is holding my PF in their trust and is not allowing me to withdraw my PF money despite of furnishing all relevant documents . The reason cited by them is I have not submitted Form 16 for FY 2019-20 ( which I dont have as the company has not mailed me till date). My last date of leaving the organisation was Jan 2020 and since then they have not provided the Form 16 by mail or courier. In place of that I have provided Form 26AS which I could download for Income tax website. The harassment by the company is continuing ever since I have left the organisation even after dutifully serving the notice period. I have been formally issued Relieving letter also in the month of Feb 2020. Please help me in punishing these fraudsters.
Is this grievance resolved?
My claim settled 17/02/ 2021 but amount not credited my bank account I am bank kyc check kyc correct but amount not credited my bank account I am grievances raise few day but not reply please solve my problem I request
Dear Sir,
Greetings for the day!!!
I want to transfer my PF amount, for that what I have to select in Grievance Category.
Pleaze help.
Hi All,
im trying to raise the request, but after clicking “submit” button getting ERRO – Something Went wrong….i tried in google chrome, IE Also but same error found.
Its urgent, kindly help anyone.
Exact Error Message :
” Error
Something went wrong.
Please try again.”
I have claimed PF amount through online 3 months ago but amount has not been credited as claim status is showing Under progress. And i have raised grievance complaint also and mailed them but no one is responding, Please help me to get the contact number or response from PF office.
i m guru
my grievance status shows case disposed of……whats the meaning of this word i cant understand…
i was apply for pf claim form 19 01/09/2019 still not credited account status showing in claim under process plzz help
Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)—– am getting this issuse please tel me any one solution
Hi Murali,
I am facing the same issue. I sent request to change name but it was rekected my Mumbai Field Officer with reason MRC or Gazzette.
So I have registered a grievance on http://epfigms.gov.in/ with gazzette document asn requested to change the name. My Grievance is registered but I am still waiting for response.
If i raised complain how many days will take to solve the issues normally
HI Aloysius,
Generally, they contact back you within 2 days, based on your problem it will take time, maximum 15-30 days.
Hi!
Myself Anirban. I have applied for my PF on 26th of June, 2019, and the status of my PF claim is showing as ” SETTLED” and it’s showing as amount sent on 9th of July, 2019 via NEFT, however till date I have not received my PF amount in my bank account. I have rechecked all my bank details are absolutely correct.
In this case, what should I do ?
Hi Anirban Sareen,
Generally, it will not take more than 3 days, so pls contact your bank branch if your bank account details are correct.
I have changed my mobile number in UAN
But grievance screen showing my old which was lost mobile number
Whenever I am registering grievance in this new grievance screen and click for PF member option
It asks for Otp which was linked with UAN
But after updating in portal why it is showing old lost mobile number
When I click on Others and then register the grievance I am getting registration number of grievance but no response/status after reminding also
What to do?
I was trying to Register a Grievance by the mentioned procedure. But in step 4 after entering personal details, I am not able to click on PF number. There is no link to click on that number. It’s just plain text. What to do in this case?
Hi Chetan Vaghela,
Try in different browser or system.
I have applied partial withdrawal ( form 31) for hospital emergency on 05 April 2019.That day to till the date system shows its under process.How I can understand the present status.When it will credit in my account.
Hi Vidya S Menon,
It will take maximum 30 days, even if your claim status doesn’t change after 5th May then raise a grievance at PF portal.
I am not getting OTP. I have been trying from last one month
Hi Tanuj,
Change your mobile number at UAN portal and they try.
Hi Rajesh,
Same issue for me as well..For changing number also we need to get otp. That OTP is also not getting
There are so many EPF members who are also facing the same problem, Hope EPFO will solve this problem today.