EPF members who have lost their mobile numbers or whose mobile number became deactivated now easily reset their UAN password online at UAN member portal. Here you can find step by step procedure on how to reset UAN password online without a registered mobile number. But before that, you have to know in order to change UAN password your KYC like Aadhar or PAN must be linked with your UAN.
What is required
- Aadhar number must be linked with UAN
- (or) PAN number must be linked with UAN number
Changing UAN Password Without Registered Mobile Number in Online
Step 1:- Go to UAN member portal and click on forgot password option.
Step 2:- Now enter your UAN number and captcha appearing on the screen and click on submit.
Step 3:- Now it asks ” Do you wish to send OTP on the above mobile number? ” Now select No because we don’t have UAN registered mobile number with us.
Step 4:- Now enter your name, gender and date of birth as per EPFO records and click on verify.
Step 5:- Now you have to select Aadhar or PAN, after selecting enter Aadhar number or PAN number and click on verify.
Step 6:- Now enter your new mobile number to which you want to receive the OTP. After entering new mobile number click on get OTP.
Step 7:- Now enter the OTP received to your new mobile number and click on verify.
Step 8:- Now you can find an option to enter a new password in UAN member portal. After entering the new password you can login to UAN portal.
Also read: Valid UAN Password Example
Why Linking UAN with Mobile Number is Important
- For UAN activation at UAN portal linking your mobile number with UAN is mandatory. Once your UAN is activated then you can avail various online services at UAN member portal.
- By linking your UAN with mobile you can change your UAN password whenever you need it.
- You can get monthly PF contribution details to your mobile number.
- You can avail the services of Umang mobile app by linking your mobile number with your UAN number.
- The most important thing is if you forgot your UAN then you can get back your forgotten UAN only when your KYC and mobile number is linked with your UAN.
How to Register Mobile Number in EPF Account for First Time
Whenever your employer generates your UAN number then they have an option to register your mobile number in their employer EPF portal.
If they don’ t register also you can register your UAN number at UAN member portal while activating your UAN number.
Activating UAN Number
- To activate your UAN number you need to go to the UAN member portal. In the home page of UAN portal, there is an option called activate UAN.
- Now on the new page, you need to enter your UAN number. If you don’t know your UAN then enter your EPF member ID.
- Now enter your name, date of birth, mobile number and captcha and click on get authorization pin.
- Now an OTP will be sent to your mobile number, now enter that OTP and click on agree and now click on validate OTP and activate UAN.
Related Questions
Wha to Do If OTP not Received to New Mobile Number
Some times, it may be delayed to receive OTP to your new mobile number. Then try again definitely you will receive OTP in your new mobile number. Still, if you don’t receive your OTP then try after some time.
How many Times Can We Change Our Mobile Number in UAN Portal
There is no limit, you can change your mobile number as many times as you want. But it is always advisable to link your KYC like Aadhar and PAN, so that you don’t need to worry even if you lost your old mobile number.
My PAN or Aadhar is Not Linked to UAN, How Can I Reset UAN password
In this case, you need to raise a grievance at PF portal, EPFO officials from your regional PF office will try to assist you in resetting your forgotten password.
Hi all,
I am receiving OTP while loginin to EPFo portal. my registration mobile is with me. but at present I am in USA. Any reason for not receiving OTP. kindly help me to get OTP.
Some times we don’t receive OTP due to technical problems from EPFO side. Try after some time.
Hey, i am not getting yes or no option for moblile no. , its directly taking to DOB page. Kindly help
I forget my UAN password and recently changed my adharcard name, how to handle this problem any ideas?
My UAN password reset at that time show adhar detail mismatch. So how can reset my password
Your PF details like name and DOB should match your Aadhar details, otherwise, you will get this error.
To correct your PF details, submit PF joint declaration form to your PF office.
My uan password reset at time show aadhar detail mismatch so how can reset password
I tried to proceed by clicking forget password but it’s showing the account is inactive. Kindly guide me. I don’t have given mbl number and password
hey rajesh i am not getting even yes or no option for moblile no its directly taking to dob page
Respected Sir,
Please note that i am facing the same problem of logging UAN portal with my UAN ID, but i don’t have my old mobile number with me. Also i have tried more than 20 to 30 times by sending e-mails to my employers for updating my DOB ( from August 1978 to October 1978). but they are not reverting me with proper replys.
Request you to kindly suggest what to do.
If possible better visit your PF office directly and submit the PF joint declaration form and request a letter to correct your date of birth and link your new mobile number with your PF account.
But on PF joint declaration form your employer’s signature is required.
(Or) you can request your PF office directly to link new mobile number with your PF account, after linking you can apply dob correction online on UAN portal.
Trying to retrieve my password but I am not getting the option of registered mobile number. Everytime I click on forget password and enter the details it is only giving Adhaar option. My Adhaar is linked but there is a name mismatch so when I enter my Adhaar number the mismatch message appears. How do I reset my password when I am not getting any option of mobile number or pan.
I have the same exact problem. I think only solution is to do offline correction of mismatch
Same here …not sure how to fix this now…sorted for any1
Hi Team,
I forget my UAN login password and also updated mobile number not available.
How to login and update my new mobile number in UAN Portal.
tried below way
Click forgot password, then since I no longer have my old mobile number, I am selection Send OTP as ‘No’. Then filling name, DOB, Aadhar details and submit, It asks Aadhar number again, I submit twice and it still asks for Aadhar number again.
Could you please guide me to update new mobile number in UAN.
Maybe your Aadhar is not linked to your PF account (or) your details on Aadhar and PF are not matching like your name, DOB.
Hence you don’t have your mobile number with you, you have to visit your PF office and ask them to link your Aadhar with PF, later you can reset your UAN portal password.
HI
Rajesh,Giridharand sreekar
Did you find any solution i am facing same problem.
Exactly facing the same issue this website is good for nothing.
Same problem. It asks for the Aadhaar number continiously. Such a poorly built website by the National Informatics center
Dear Rajesh,
Even after following the above sequence of processes, I have been getting the message to submit the adhar number again and again.
I have clicked Click forgot password and as I am not having my old mobile number, I chose the Send OTP as ‘No’. Then filling in the name, DOB, Aadhar details and submit, It asks for the Aadhar number again and again. And it’s not going forward for the new mobile number option.
please help me. I am totally confused and do not know what to do further.
Maybe your Aadhar is not linked with your PF (or) the details in your PF account and Aadhar is different. So please check them.
Hi Rajesh,
I am trying the same , but my condition is I don’t have Aadhar or PAN card linked to the UAN. Is there any possibility to get OTP to a different mobile number.
If Aadhar is not linked then it is not possible to get OTP to another mobile number.
You can visit your PF office they will link Aadhar with PF, later you can change the UAN portal password by using any other mobile number.
I am facing the same problem. The website also states that there is a option to choose between AAdhar and Pan number to validate but the protal is not showing PAN number option.
I also hav same prob
I think this EPF website itself is poorly developed. Why wouldn’t it allow Employees to change their Mobile numbers? Of course, there should be some authentication, but no at the cost of having to do a vigorous, lengthy online process.
I am Just following this process. Click forgot password, then since I no longer have my old mobile number, I am selection Send OTP as ‘No’. Then filling name, DOB, Aadhar details and submit, It asks Aadhar number again, I submit twice and it still asks for Aadhar number again.
Try in a different browser like Mozilla Firefox.
i have tried but same problem
Hi Sreekar,
Did you find solution to this problem? I am facing the same problem. Unable to move forward.