EPF members who have lost their mobile numbers or whose mobile number became deactivated now easily reset their UAN password online at UAN member portal. Here you can find step by step procedure on how to reset UAN password online without a registered mobile number. But before that, you have to know in order to change UAN password your KYC like Aadhar or PAN must be linked with your UAN.
What is required
- Aadhar number must be linked with UAN
- (or) PAN number must be linked with UAN number
Changing UAN Password Without Registered Mobile Number in Online
Step 1:- Go to UAN member portal and click on forgot password option.

Step 2:- Now enter your UAN number and captcha appearing on the screen and click on submit.

Step 3:- Now it asks ” Do you wish to send OTP on the above mobile number? ” Now select No because we don’t have UAN registered mobile number with us.

Step 4:- Now enter your name, gender and date of birth as per EPFO records and click on verify.

Step 5:- Now you have to select Aadhar or PAN, after selecting enter Aadhar number or PAN number and click on verify.

Step 6:- Now enter your new mobile number to which you want to receive the OTP. After entering new mobile number click on get OTP.

Step 7:- Now enter the OTP received to your new mobile number and click on verify.

Step 8:- Now you can find an option to enter a new password in UAN member portal. After entering the new password you can login to UAN portal.

Also read: Valid UAN Password Example
Why Linking UAN with Mobile Number is Important
- For UAN activation at UAN portal linking your mobile number with UAN is mandatory. Once your UAN is activated then you can avail various online services at UAN member portal.
- By linking your UAN with mobile you can change your UAN password whenever you need it.
- You can get monthly PF contribution details to your mobile number.
- You can avail the services of Umang mobile app by linking your mobile number with your UAN number.
- The most important thing is if you forgot your UAN then you can get back your forgotten UAN only when your KYC and mobile number is linked with your UAN.
How to Register Mobile Number in EPF Account for First Time
Whenever your employer generates your UAN number then they have an option to register your mobile number in their employer EPF portal.

If they don’ t register also you can register your UAN number at UAN member portal while activating your UAN number.
Activating UAN Number

- To activate your UAN number you need to go to the UAN member portal. In the home page of UAN portal, there is an option called activate UAN.
- Now on the new page, you need to enter your UAN number. If you don’t know your UAN then enter your EPF member ID.
- Now enter your name, date of birth, mobile number and captcha and click on get authorization pin.
- Now an OTP will be sent to your mobile number, now enter that OTP and click on agree and now click on validate OTP and activate UAN.
Related Questions
Wha to Do If OTP not Received to New Mobile Number
Some times, it may be delayed to receive OTP to your new mobile number. Then try again definitely you will receive OTP in your new mobile number. Still, if you don’t receive your OTP then try after some time.
How many Times Can We Change Our Mobile Number in UAN Portal
There is no limit, you can change your mobile number as many times as you want. But it is always advisable to link your KYC like Aadhar and PAN, so that you don’t need to worry even if you lost your old mobile number.
My PAN or Aadhar is Not Linked to UAN, How Can I Reset UAN password
In this case, you need to raise a grievance at PF portal, EPFO officials from your regional PF office will try to assist you in resetting your forgotten password.
uan no
Hi ,
this option not showing in chrome
Step 3:- Now it asks ” Do you wish to send OTP on the above mobile number? ” Now select No because we don’t have UAN registered mobile number with us.
Hi all,
I am receiving OTP while loginin to EPFo portal. my registration mobile is with me. but at present I am in USA. Any reason for not receiving OTP. kindly help me to get OTP.
Some times we don’t receive OTP due to technical problems from EPFO side. Try after some time.
Hey, i am not getting yes or no option for moblile no. , its directly taking to DOB page. Kindly help
I forget my UAN password and recently changed my adharcard name, how to handle this problem any ideas?
My UAN password reset at that time show adhar detail mismatch. So how can reset my password
Your PF details like name and DOB should match your Aadhar details, otherwise, you will get this error.
To correct your PF details, submit PF joint declaration form to your PF office.
My uan password reset at time show aadhar detail mismatch so how can reset password
I tried to proceed by clicking forget password but it’s showing the account is inactive. Kindly guide me. I don’t have given mbl number and password
hey rajesh i am not getting even yes or no option for moblile no its directly taking to dob page
Respected Sir,
Please note that i am facing the same problem of logging UAN portal with my UAN ID, but i don’t have my old mobile number with me. Also i have tried more than 20 to 30 times by sending e-mails to my employers for updating my DOB ( from August 1978 to October 1978). but they are not reverting me with proper replys.
Request you to kindly suggest what to do.
If possible better visit your PF office directly and submit the PF joint declaration form and request a letter to correct your date of birth and link your new mobile number with your PF account.
But on PF joint declaration form your employer’s signature is required.
(Or) you can request your PF office directly to link new mobile number with your PF account, after linking you can apply dob correction online on UAN portal.
Trying to retrieve my password but I am not getting the option of registered mobile number. Everytime I click on forget password and enter the details it is only giving Adhaar option. My Adhaar is linked but there is a name mismatch so when I enter my Adhaar number the mismatch message appears. How do I reset my password when I am not getting any option of mobile number or pan.
I have the same exact problem. I think only solution is to do offline correction of mismatch
Same here …not sure how to fix this now…sorted for any1
Hi Team,
I forget my UAN login password and also updated mobile number not available.
How to login and update my new mobile number in UAN Portal.
tried below way
Click forgot password, then since I no longer have my old mobile number, I am selection Send OTP as ‘No’. Then filling name, DOB, Aadhar details and submit, It asks Aadhar number again, I submit twice and it still asks for Aadhar number again.
Could you please guide me to update new mobile number in UAN.
Maybe your Aadhar is not linked to your PF account (or) your details on Aadhar and PF are not matching like your name, DOB.
Hence you don’t have your mobile number with you, you have to visit your PF office and ask them to link your Aadhar with PF, later you can reset your UAN portal password.
HI
Rajesh,Giridharand sreekar
Did you find any solution i am facing same problem.
Exactly facing the same issue this website is good for nothing.
Same problem. It asks for the Aadhaar number continiously. Such a poorly built website by the National Informatics center
Dear Rajesh,
Even after following the above sequence of processes, I have been getting the message to submit the adhar number again and again.
I have clicked Click forgot password and as I am not having my old mobile number, I chose the Send OTP as ‘No’. Then filling in the name, DOB, Aadhar details and submit, It asks for the Aadhar number again and again. And it’s not going forward for the new mobile number option.
please help me. I am totally confused and do not know what to do further.
Maybe your Aadhar is not linked with your PF (or) the details in your PF account and Aadhar is different. So please check them.
Hi Rajesh,
I am trying the same , but my condition is I don’t have Aadhar or PAN card linked to the UAN. Is there any possibility to get OTP to a different mobile number.
If Aadhar is not linked then it is not possible to get OTP to another mobile number.
You can visit your PF office they will link Aadhar with PF, later you can change the UAN portal password by using any other mobile number.
I am facing the same problem. The website also states that there is a option to choose between AAdhar and Pan number to validate but the protal is not showing PAN number option.
I also hav same prob
I think this EPF website itself is poorly developed. Why wouldn’t it allow Employees to change their Mobile numbers? Of course, there should be some authentication, but no at the cost of having to do a vigorous, lengthy online process.
I am Just following this process. Click forgot password, then since I no longer have my old mobile number, I am selection Send OTP as ‘No’. Then filling name, DOB, Aadhar details and submit, It asks Aadhar number again, I submit twice and it still asks for Aadhar number again.
Try in a different browser like Mozilla Firefox.
i have tried but same problem
Hi Sreekar,
Did you find solution to this problem? I am facing the same problem. Unable to move forward.
Hi,
My UAN is deactivated.
Registered mobile number is changed.
Please help.
Thanks,
Neha
UAN will not be deactivated, maybe you forgot your password, you can reset your password if your PF account is linked with your Aadhar.
to set new password use forgot password option on the UAN member portal.
Sir i need a suggestion like i have not activate my UAN No and am trying to login i dont have the password and i dont have the register mobile number and adhar card is also not linked to the number sooo plz help me wit this am M.Renuka
If you have your PF account number then you can find your UAN online, otherwise, you can get it only from your employer.
hi sir
After completing the 4th step its asks verify the Adhara so if i put adhar no and press verify it again appears with Enter Captcha and Adhaar no,,
if again filling all i press verify button again its Shows to put Adhaar no and to verify
i try it many more time its still in verify stage only
so how can i reset my password
Reply
Try in another browser like Mozilla Firefox.
I had same issue as above. Even after trying in firefox its the same it stands in same stage.
THere will be some data mismatch among your adhaar and data uploaded in UAN portal.
Hi Srinivasa – I am also facing the same issue. Did you get any solution ?
hie i need a suggestion like i dono wt to do last month my father expired and am trying to login his uan but unfortunety i dont have the password and i dont have the register mobile number and adhar card is also not linked to the number sooo plz help me wit this am his son kishan singh rana
Contact your father’s employer they can only give you the UAN.
I WAS TRYING FOR RESET MY PASSWORD BUT IT CAN’T GO AFTER AADHAR NO. VERIFICATION.
Can someone plz help soon ??
I WAS TRYING FOR RESET MY PASSWORD BUT IT CAN’T GO AFTER AADHAR NO. VERIFICATION
After completing the 4th step its asks verify the Adhaar so if i put adhaar no and press verify it again appears with Enter Captcha and Adhaar no,,
if again filling all i press verify button again its Shows to put Adhaar no and to verify
i try it many more time its still in verify stage only
so how can i reset my password ….. Can someone plz help urgently ??
same problem with me plz help me.
hi sir
After completing the 4th step its asks verify the Adhara so if i put adhar no and press verify it again appears with Enter Captcha and Adhaar no,,
if again filling all i press verify button again its Shows to put Adhaar no and to verify
i try it many more time its still in verify stage only
so how can i reset my password
the mobile number in my addhar card is locked, can i change the password without uan number.
please help
Without UAN number it is not possible to change the password.
I WAS TRYING FOR RESET MY PASSWORD BUT IT CAN’T GO AFTER AADHAR NO. VERIFICATION.
Try in Mozilla Firefox browser…
its not working in Mozila Also its will be same problem as in Crome
sir
I have forgot UAN register password,lost my registed mobile no and my name has not match with adhar card.my name leter mistake ,
then how can i get changes name,mobile no and password.
You have to submit a request letter & PF joint declaration form to the PF office to correct your name and to link your Aadhar. Once Aadhar links with your UAN then you can set a new password.
Hello sir
My UAN is not linked with Aadhar no.
I have lost my registered mobile no . I dont remember password for login.
Please tell me in this situation, how to link Aadhar no. with UAN .
You have to visit your EPF regional office and submit a request letter to link your Aadhar with your UAN. Once Aadhar is linked then you can set a new password.
Hi,
Now there is no option to enter new mobile number. It is asking for Adhar linked mobile number. Please help on how to give new mobile number for UAN if forgot password.
I had UAN but not registered mobile number with me and my password also forgotten what to do how can i knw my password plz let me knw
i am unable received opt from register mobile number at time of UAN activation .please help me how to resolve.
My name is missed spelled and mobile is not registered of epfo acc, the password is forgotten what to do.
Hi,
I’m not able to update my UAN linked mobile number. getting below error while clicking NO option.
Your UAN is not linked with AADHAAR, first member has to link his/her AADHAAR with UAN through his/her employer or eKYC portal.
when i try linking UAN with Adhar thru EKYC link , it is asking old number OTP which is not in use.
Please help me in changing my UAN linked mobile number.
I had UAN but not registered mobile number with me and my password also forgotten what to do how can i knw my password plz let me knw
When I go to Set my password without mobile no a message is shown”Gender is not mentioned in Personal record of EPF” how I re-set password
In that case, you have to ask your employer to update your gender in their employer PF portal, it can be completed in less than 2 minutes. Once they update your gender then you can reset password immediately.
tell me sir how to solve
Step 4:- Now enter your name, gender and date of birth as per EPFO records and click on verify.
changing UAN password here member details failed coming what is the prblem
Maybe the name which you are entering is not as per EPFO records, so pls check.
how i do withdraw process when i don’t have my Aadhar mobile number ?
Hi Mayur Parmar,
You can link your mobile number with your Aadhar at any of your nearest aadhar enrollment center, It will take 10-15 days.