Getting the following errors that PAN verification failed. (name against UAN does not match with the name in income tax department) & error while PAN authentication. could not send message have become very common for EPF members when they are trying to link their PAN number with their UAN number. Here we have a solution for EPF PAN verification failed error.
But before knowing about the solution we should know why we need to link our PAN with UAN. Because when we are claiming a PF amount of more than 50000 Rs in below 5 yrs of service then 34.6% tax will deduct from our claim amount, In order to avoid this tax deduction we need to link our PAN with UAN number.
Reasons for EPF PAN Verification Failed Error
There are Two main reasons because of them we are not able to link our PAN with UAN, they are
i) The mismatch of names present in PAN card and PF portal. If your name printed on PAN card (i.e income tax department) is not matching with the name in PF portal then you are not able to link your PAN with UAN. To solve this issue you need to correct the incorrect name either in PF portal or PAN card.
You can correct your name in PF portal either by submitting PF joint declaration form to PF office or you can also correct your name online at UAN portal. To correct your name on PAN card read this article on guidelines to correct name on PAN card.
ii) The second and mostly faced reason for not linking PAN with UAN is the problem with EPFO website. There is no proper integration between income tax website and PF portal. So even though the names present on income tax database and PF portal match but still we are not able to link our PAN with UAN number. Here we have a solution for this problem.
When your name present on PAN card and UAN portal matches then you can solve your problem by raising a grievance at PF portal. When you raise a grievance at PF portal, the EPF officials will personally check your case and 99% they will try to resolve your problem.
Process to Raise a Grievance to Solve PF PAN Verification Error
Step 1:-Â Go to EPF grievance portal and click on Register Grievance option. Now enter your UAN, now an OTP will be sent to your PF registered mobile number, Now enter that OTP. (If you don’t know how to raise a grievance in PF portal then read this step by step process of EPF grievance registration )
Step 2:- Now select your gender and enter your address details and click on your PF member ID.
Step 3:- Now select grievance related to as PF office, grievance category as KYC related issues of subscriber pertaining PF office and enter the grievance description. After entering the description click on Add.
Here is the template of grievance description which you can use by replacing your details.
Dear Sir / Madam,
Sub: Problem in Linking PAN with UAN
I Padala Siva Kumar with PF number ______________, trying to link my PAN with UAN but I am always getting the following error that PAN verification failed. (name against UAN does not match with the name in income tax department). But all my details like name, DOB and gender in PF portal are matching with the details on PAN card.
So I request you to please solve my problem. Here is my details: PAN No___________ & UAN ______________.
Thanking you in advance.
Sincerely,
Siva Kumar.
Step 4:- Now you can find your grievance request in grievance details, here you can edit or remove it. If you find everything is fine then click on submit.
Once you raise a successful grievance then within 24-48 hours you will get a reply from your regional EPF branch office and 99% they will resolve your issue. If you don’t get a reply then you can also send a reminder for your grievance by using send reminder option.
For example
If you have any doubts on how to solve EPF PAN verification failed then ask your questions in below comments section.
Dear sir /mam
i am ragitrastion in efpo portal. pan no detail match nhi kar raha owner name .
kya kare
income site chack kia tha pan detail pan match plz solve this problem.
Hi
I have updated my PAN in UAN portal and it is digital approved. I can see in my basic details that pan card is saved. But while claiming my PF amount it’s showing “PAN VERIFICATION FAILED””. How to rectify it
EPFO HAD RECENTLY STARTED ALLOTMENT OF UAN , USING NAME AND DATE OF BIRTH AS MENTIONED AS PER AADHAAR CARD.BUT PAN CARD WAS ALREADY TAKEN BASED ON INITIAL EXPANSION. IN SUCH A CASE EPF OFFICE CAN CONSIDER ACCEPTING PAN CARD EVEN BY ASKING ANY OTHERSUPPORTING PROOF FOR CONFIRMING THE INITIAL EXPANSION AND AFTER TALLYING DATE OF BIRTH IN PAN AND AADHAAR. AS LOT OF PERSONS FIND VERY DIFFICULT IN GETTING EPF REFUND DUE TO THIS,IT IS SUGGESTED.
As per all of my records including PAN card my name is Jithendhar S
But in E -Filling income tax site , name is reflecting as Subramaniam Jithendhar.
Which is the reason I am unable to verify the pan card details in EPFO account.
When i try to do this it is showing failed to verify.
Please some one give a suggestion.
After solved KYC from company need ha? otherwise directly we can apply?
Hi Suman,
After KYC approval you can apply directly.
I had raised grievance but getting this:
Following final decision has been arrived at: You are advised to contact UAN helpdesk for necessary help.
I had raised grievance but getting this final message, what should I do now, please comment.
Proposed Final Decision :For any correction / problem for rectification in pan contact income tax department
Hi,
In PAN my name is Shalini but in EPFO database my name is Shalini S, so what should i do now?
Hello Shalini,
You have to update your name in PAN as Shalini S. for this you can approach any nearest agencies for the corrections, they may charge Rs.300 and will take 10 working days. Recently PAN authorities have updated there portal as not accepted for initials in names, in this regards you can mention full form of ‘S’ for example (Shalini Sharma) and printable name in you pan card as Shalini S. once submitted you will receive your new pan card with in 15-20 days.
But you name change will take time to get update in IT department for around a week or two. once updated, you will be able to submit your pan details in UAN portal for your employer approval. after approval it has to under go verification with IT depot.
For me similar case and it took 2 months to sort-out. finally I have reached to the pan verification stage.
This wont solve the purpose since EPFO dept is expecting the name should be same in Aadhar, PAN and UAN.
In PAN you can’t update your initials. You have to expand your initials in Surname. meaning Shalini Sharma.
In Aadhar they are not allowed to have expanded Surname (Please not the contradiction here with PAN) . In order to get that you have to get the Tahsildar or VO or Govt. Doc attestation.
Once after the above process you have to request the UAN to change your name in their website.
Its not that simple to correct our names in Aadhar and PAN (primarily if you are having initials in your name)
I’m struggling for the past 4 months to correct the name mismatch issue. No idea as how they are matching our names in UAN site, as letter by letter or any other methods.
Many peoples are struggling a lot to get their own money because of this validation.
Sir issue pan card problem
How to login without password or number
HI ,
I am trying to withdraw my PF service is below 5 years and amount is less than Rs 50000/-. So if I withdraw without PAN will TDS be deducted?
Hi Abdulahad,
Yes, you can withdraw your PF amount with out form 15G and PAN because your PF claim amount is less than 50000 Rs.
Hi
I am not able to submit the grievance as it doesn’t give me an option, i get only my UAN, Email ID, mobile number and name but no option to add a grievance. please help ASAP
Hi Shashikala,
Try in a different system or different browser.
Hi,
Please help me .. im trying to submit my request, but after enter all details if im clicking submit button just its coming Error has found … tried last one week..
can anyone help on this..
Hi,
My name in aadhar and UAN is same, my name in PAN is different. My aadhar is verified in UAN portal. I’m unable to add PAN number in UAN portal. So what should I do?
same problem for me also
Hi Sir,
My husband’s name in Pan card and UAN portal is different.. Pan has been linked but verification failed. Already made some partial PF withdrawals.. no issues on that.. Now he has left job and it’s been 6 months now.. The PF balance is greater than 500000.. If we opt for final PF withdrawal, do they deduct the TDS amount? Because you mentioned like TDS will be deducted if the withdrawal amount is more than 50000 and service is less than 5 yrs… But in our case it’s more than 5 lakhs and service crossed 10 yrs. My question is whether Tds will be deducted because of pan verification failure?
Thanks in advance..
Hello mam.. happy to help you
First off all If you withdrawal pf without pan its charged TDS 34.5%.
May i requst you to please choos best option is that please update PAN at NSDL online, its take 7-8 working day..
Thanks & regards
Urvish Patel
Hi Sir
PAN name as per Tax department and UAN name both same but when i m linking PAN number with UAN it is showing error and I am always getting the following error that PAN verification failed. (name against UAN does not match with the name in income tax department). please give me solution.
Hi Sir,
My name is A Rajesh (A stands for my fathers name Anand). All my records PF & Aadhar has my name as A RAJESH, I got my Aadhar linked with my UAN but could not link by Pan. On Checking in PAN profile my name is mentioned as Anand Rajesh. How can I resolve this issue ?
Thank You,
Regards
A Rajesh
i get error when submitting
something went wrong
Hi Rajesh,
Thanks for the explanation,I have the same issue “name against UAN does not match with the name in income tax department”,The name in Income tax department is having a spelling mistake(My profile in INCOME TAX web page has expansion of my name and that spelled wrongly. ,So do I need to correct the name in PAN card and then raise a grievance?Please advice.
Hi Sumesh KV,
Yes, you need to correct, after correction you can link your PAN with UAN.
mere pan card date of birth name uan no ko match nahee horaha hai aurtification failed karke aaraha hai kaise uan no pan card kaise submit kare please bathavo sir
Hi Mohammad Dawood D.
You have to correct the wrong Date of Birth. If it is wrong in UAN then you can correct it at UAN portal or if it is wrong on PAN card then you need to correct it on PAN, but this process will take maximum 30 days.
Hi,
My name is a single name, like Rajendran. Then how to give my name as 3 Name format,(First Name, Middle Name and Last Name).
In PAN update form, last name is given as mandatory. What is my last name?
Please give some info/idea about this..
Hi Rajendra,
Your first name is Rajendran and the last name is your sir name.
Good morning,
I have Date Of Berth Issue In Our Staffs. They Are Un Educated And Senior Person. So They Have Aadhar card,Pancard,Ration Card, Only. But in EPFO Office DOB Correction Documents are Birth Certificate,School Certificate,Passport Only.They dont have These Three Documents. Now How Can Help Our Staffs PF Withdrawal. Please Help Me
PF AMOUNT MEANS EXAMPLE EMPLOYEE SHARE 25000
EMPLOYER SHARE 20000
PENSION 5000
ALL THESE THREE ARE TAXABLE TOTAL BELOW 50000 OR MORE TAXABLE
Hi Santhosh,
There is no need to include pension.
Hey Thanks for the detail information.
I had a similar issue and just raised a Grievance as per your suggestion.
Hoping this will resolve the issue.
Thanks in advance!
This is the response i received after raising a grievance.
As the authentication of PAN details are done online as per available database, the linking is not possible of there being any error or mismatch. In wake of the same the member is advised to get the name corrected (in PAN/EPFO database) and thereafter try the linking process,whereas the pan and epfo database already matched.
I cant understand what to do next.
Please help
I have used this solving information but I can’t update my pan in uan portal.so please say how to solve.
same the pan name doesn’t match with the income tax departmen
I got the following response – “Please check/verify the particulars with income tax database”. What should I do now?
Hi Arjun Jadhav,
They are telling you to check how your name is present in income tax department database try to find it at https://www1.incometaxindiaefiling.gov.in/e-FilingGS/Services/VerifyYourPanDeatils.html?lang=eng.
Dear Sir / Madam,
Sub: Problem in Linking PAN with UAN
I MD ABDUL KARIM with PF number __TN/MAS/1583521/14393, trying to link my PAN with UAN but I am always getting the following error that PAN verification failed. (name against UAN does not match with the name in income tax department). But all my details like name, DOB and gender in PF portal are matching with the details on PAN card.
So I request you to please solve my problem. Here is my details: PAN No_BMTPA5276Q & UAN No _100225853875
Thanking you in advance.
Sincerely
MD ABDUL KARIM
jithin..redo it again and it will work..it hppens if u take a long time to fill in the details and submit
Really Nice work Rajesh. It helped me a lot. Thanks for the information.
Hi,
i filled all information and submitting time its showing error msg. unable to submit the request.
https://epfigms.gov.in/Error
Hi,
I typed only https://epfigms.gov.in and was able to submit my request. The link in this blog has to change.
Hello Rajesh,
Other than EPFO Grievance portal, is there any options available to check my EPS accumulations.
My employer maintains both PF& EPS in a single account with EPFO office.
My transfer request from my old PF account to new PF account has recently been approved by EPFO field office . When i checked PF balance using my old PF account from EPFO Passbook portal, it shows Zero balance and some credits for EPS accumulation whereas for my new PF account it shows cumulative PF accumulation and EPS accumulation only for my new PF account. So, it’s evident that PF transfer is successful from my old PF to new PF account . Not sure what’s with EPS accumulation.
Can you please help to find options to figure out if my EPS also transferred to my new PF account.
Thanks in Anticipation
Hi
At present Offline claim not available in EPFO regional office.
Due to my Pancard is not verified in Portal
Initial issue
Kindly suggest me
Dear Sir / Madam,
Sub: Problem in Linking PAN with UAN
I Seshaderi Kameswara Ganesh (S K Ganesh) with PF number ______________, trying to link my PAN with UAN but I am always getting the following error that PAN verification failed. (name against UAN does not match with the name in income tax department). But all my details like name, DOB and gender in PF portal are matching with the details on PAN card.
So I request you to please solve my problem. Here is my details: PAN No___AJHPG5592M________ & UAN ______100422816016________.
Thanking you in advance.
Sincerely,
S K Ganesh
Hi SK Ganesh,
You need to send this message at EPF grievance portal.
Hello,
My name is same everywhere (UAN,TAX,AADHAR,PAN etc.)
I raised a grievance but i got the below reply. My AADHAR & PAN are linked in TAX website as well. Can you please suggest if there is any other way to get this resolved.
–>> Member is requested to kindly verify the member particulars in income tax website database ( not as name mentioned in the PAN card) and if member name as per UAN and Income tax webiste details is exactly matching, update PAN details in KYC and get it approved by Employer. If not, Kindly update PAN details in income tax website database as per Aadhar using Form 49A and try to update.
Dear Sir
I raise a Grievance at PF Portal For the query of Linking Problem PAN with UAN, But still not solved.
My Name as per UAN – MISTRY SANJAYKUMAR BHAGUBHAI
My Name as per PAN – MISTRY SANJAYKUMAR BHAGUBHAI
My Name as per Income Tax database – SANJAYKUMAR BHAGUBHAI MISTRY
As per Reply from PF Portal – Kindly update PAN details in income tax website database as per Aadhaar using Form 49A and try to update.
Kindly Plz guide me what to do for PAN Linking with UAN
Regards,
Sanjay Mistry
Dear Sir
Plz guide me.what to do in above Metter
Thanks
sanjay Mistry
Hello Sir,
I was working for an IT firm in India as well as Overseas over 11 years. I’ve recently quit my employer .
When i applied for with drawing my PF, realised that my employer has created 2 different PF accounts -one for my tenure in Overseas and another one for India.
As advised my employer i’ve submitted Form 13 to intiitate online PF Transfer from my old PF account (tenure in India) to a new PF account (tenure in Overseas) .Currently, i’m living in Overseas. But as of now, i haven’t heard anything back from EPFO on my Form 13 request in regards with approval.
I did send a follow up mailer as well- hard luck though.
Kindly let me know who is the point of contact for this?
Your support in this regard is much appreciated.
Hi Siva,
Raise a grievance at PF portal, that is the best way to get a response from EPFO.
Hello Rajesh,
Thanks for the swift response. Just raised a grievance at EPFiGMS.
Hopefully, it will be sorted soon.
Hello Rajesh Sir,
I haven’t heard anything back from EPFO in regards with my grievance yet.
Is there any time for EPFO to respond to it’s members queries.
Send Reminder option allows to send reminder only after 30 days.
Can you please advise on this. Thanks in Advance !
Hello Sir,
I have the same issue which says UAN name doesn’t match with the Income Tax Department name.
as per your description above you have mentioned name printed on the PAN CARD is the Income Tax Name, if that is correct then my name is both UAN & PAN Card is the same (Gowrie Shankar R)
However in the incometaxefiling website i noticed that my name is (Gowrie Shankar Raghunathan) i.e. my father’s name is also expanded.
Please let me know if this is where the PAN is failing to link with UAN and if so how do i get it rectified??
in case of offline pf request, won’t the above issue be considered as well or will it get processed?
Thanks for your help!
Hello Rajesh,
Thanks for the swift response!
Yes.I’ve raised it with EPFiGMS portal. Hopefully, it will be sorted soon.
Hello Sir,
I’ve the same issue, so I checked different videos on the net and submitted a grievance to Income tax dept. mentioning that my name on the PAN card is Pulkuri Clive Mark which is correct as per all my docs and on the database it shows Clive Mark Pulkuri. They replied “the name sequence in PAN application is Last/Surname, First and Middle Name which will be displayed as First, Middle and Last Name in Income Tax Database” and made no changes. If there is a need to change name they asked to me submit a PAN card name change request.
Now I’m not sure on how to go about it.
Appreciate any help/suggestion here.
Thanks,
Clive Mark.
HI,
I am Nagendra I am also facing the same issue while uploading my pan details in EPFO portal, Actually
my name in PAN:KOALATAPU NAGENDRA BABU
my name in UAN:KOALATAPU NAGENDRA BABU
but my name in IT database: NAGENDRA BABU KOALATAPU
please suggest me how to change my name in IT database
Hi Rajesh,
Here is the issue, name as per Pan for example is Ram Singh & as per UAN is also Ram Singh but on income tax website/database it is reflecting as Ram Singh Singh hence the KYC is not getting approved. I have raised a ticket in grievance but I don’t see the need to make changes in pan card as it has the correct name Ram Singh. Pls guide.
Hi NC,
Then it is a problem with the EPF website, wait until you get a reply from EPFO.
My one emplyeer amount is 38000 and another employer share is 22000 RS. I am claiming before 5 years is the amount taxable.
NIlesh Sahani
Hello Sir,
i am working at Axis bank currently, which has PF trust account, and also the PF account of my previous employer couldnt be transferred to my current employer.
My PAN data is correct but mismatch in IT department showing error as PAN card mismatch , wrong name in IT database.
VIPIN JENRAJ J is my PAN Card name , but in database it is Father’s name VIPIN JENRAJ ..
Should I contact PF office to withdrawal of my PF account? or claim by online means..
Hi Vipin,
If your service is below 5 yrs and PF claim amount is more than 50000 Rs then you must link your PAN with UAN or you can submit your PF claim offline to your PF office.
Hi Rajesh,
I’ve applied for “Grievance to Solve PF PAN Verification Error”.I’m working in one software company from March 26th 2015 to July 26th 2018.If i apply for PF and pension withdrawal. Will that 36% tax deduction applies for me even after updating KYC with my PAN ?
Thanks,
JANARDHAN
I’m do i need to submit 15g document also ?
Hi Janardhan, If you link your PAN then no tax will deduct otherwise tax will deduct. Better go for the offline claim or if you want to apply online submit form 15G and PAN copy within 1 or 2 days to your PF office.
Hi Rajesh sir,
Today i went to PF office to change my EPFO name as per aadhar card and while doing my KYC again the pan card doesn’t match with incometax db error came..I’ve raised the grevience request do i need to go to EPFO office to make this update or they will do it .
Thanks,
JANARDHAN
Hi Janardhan,
You don’t need to visit your PF office, they will reply you, keep on checking your grievance status.
Hi Sir,
I have my bank account and aadhar verified in epf portal. But there is a name mismatch in PAN.My Surname is given as first name and first name is given as surname. When i visited UTI Pan services they said it is how it will be in PAN and we need to verify offline.
I am currently working with HCL which is a PF trust. In order to submit my KYC, whom should i approach. Current Trust office or my EPFO office available near me.
Currently i am serving notice period with the employer. I am travelling abroad. PF amount of my previous employer is with EPFO office and i have not not transferred to my current organization PF account. If i want to withdraw that, will PAN linking be necessarily needed or can i withdraw without linking since i have already linked my AADHAR and Bank account.
Thanks,
Aravind
Hi Aravind Balaji,
1. You need to submit KYC to HCL PF trust office.
2. You can withdraw PF amount from your previous employer without PAN when your claim amount is less than 50000 Rs (in below 5 yrs of service there), otherwise, 34.6% tax will deduct from your claim amount. To avoid this either link your PAN with UAN or go for the offline claim by submitting PF composite claim form Aadhar and submit 2 copies of form 15G and 1 copy of PAN.
I have applied for my PF claim on _________ but my claim is rejected due to ok/ok problem. I didn’t find any reason for my claim rejection. So please let me know why my claim was rejected so that I can solve my problem and I will reapply the claim.
UNA 100618992190
Dear sir,
Thanks for your useful information.
I have the same problem. My Adhar and Pan card name is same but in income tax data base there is slightly different. (Ex. in adhar surname is first while in income tax database surname is at last place.)
I have raised a ticket in grievence.
so will this link in with uan or not.
Hi Sushil,
You will get a reply from EPFO within 1-2 days.
Hello Rajesh Garu.
My Case is similar to the one above. I want my name to be changed in Income Tax Database not on PAN Card. How to do that?
The link you gave will change the name on pan card but will it change the name in income tax database?
If not how to change it please help me
Hi Rakesh Mahadasa,
Change in the name on PAN card and income tax department is same. If you change it on PAN card it will change in Income tax database also.
Hi, My name on the PAN card is correct as per the UAN/PF.
But in the Income tax data base there is a slight difference in my name which is not allowing to link my PAN in UAN.
Name on Pan card and name in the income tax database are 2 different things here.
now I need to change my name in the data base so that it matches the UAN and then I would be able to claim my PF. Kindly help.
Hi Steve Ephraim,
You can correct your PAN details online at https://www.onlineservices.nsdl.com/paam/endUserRegisterContact.html
Dear Sir,
One of our ex employee has rendered service more than 10 years and applied for pf withdrawal online, he got pf accumulation amount but not received pension amount due to service more than 10 years.
Kindly tell me how to receive scheme certificate in this case ? which form to fill up?
note : currently he is unemployed.
Thanking you
Hi Imran,
Submit PF form 10C and tick yes in the field no 8 (Are you willing to accept scheme certificate).
Hi Sir
My name MANIGANDAN A
4 yrs worked in a Pvt sector
I could not update my Pancard in UAN
Due to my initial A expanded to my Father name in Income tax
My UAN name as. MANIGANDAN A
My aadhaar card as MANIGANDAN A
My pancard as. MANIGANDAN A Expanded in ITD
Then how can Aadhaar and Pancard seeded?? And same why not the same in UAN
I have claimed my EPF by submitting 15/G form via offline two times with employer but no response from the field office.
Even I had submitted grievance in online but no option says Please update your Pan details as per Aadhar card. Then only You will be able to update KYC details in UAN portal of EPFO Aadhar and Pan card details must be tallied with each other
How to update my Pancard Name is same
And on 17th Apr claimed Online without seeding my Pancard on UAN
But today online claim also rejected Remarks rejected due to :- PAN NUMBER IS NOT MENTIONED IN THE ONLINE CLAIM./K
What should I do please suggest me
Hi thank you for the in deatiled information and it’s not submit arter all entering ,please suggest
Hi Sharan,
Try it on a different computer.