Getting the following errors that PAN verification failed. (name against UAN does not match with the name in income tax department) & error while PAN authentication. could not send message have become very common for EPF members when they are trying to link their PAN number with their UAN number. Here we have a solution for EPF PAN verification failed error.
But before knowing about the solution we should know why we need to link our PAN with UAN. Because when we are claiming a PF amount of more than 50000 Rs in below 5 yrs of service then 34.6% tax will deduct from our claim amount, In order to avoid this tax deduction we need to link our PAN with UAN number.
Reasons for EPF PAN Verification Failed Error
There are Two main reasons because of them we are not able to link our PAN with UAN, they are
i) The mismatch of names present in PAN card and PF portal. If your name printed on PAN card (i.e income tax department) is not matching with the name in PF portal then you are not able to link your PAN with UAN. To solve this issue you need to correct the incorrect name either in PF portal or PAN card.
You can correct your name in PF portal either by submitting PF joint declaration form to PF office or you can also correct your name online at UAN portal. To correct your name on PAN card read this article on guidelines to correct name on PAN card.
ii) The second and mostly faced reason for not linking PAN with UAN is the problem with EPFO website. There is no proper integration between income tax website and PF portal. So even though the names present on income tax database and PF portal match but still we are not able to link our PAN with UAN number. Here we have a solution for this problem.
When your name present on PAN card and UAN portal matches then you can solve your problem by raising a grievance at PF portal. When you raise a grievance at PF portal, the EPF officials will personally check your case and 99% they will try to resolve your problem.
Process to Raise a Grievance to Solve PF PAN Verification Error
Step 1:- Go to EPF grievance portal and click on Register Grievance option. Now enter your UAN, now an OTP will be sent to your PF registered mobile number, Now enter that OTP. (If you don’t know how to raise a grievance in PF portal then read this step by step process of EPF grievance registration )
Step 2:- Now select your gender and enter your address details and click on your PF member ID.
Step 3:- Now select grievance related to as PF office, grievance category as KYC related issues of subscriber pertaining PF office and enter the grievance description. After entering the description click on Add.
Here is the template of grievance description which you can use by replacing your details.
Dear Sir / Madam,
Sub: Problem in Linking PAN with UAN
I Padala Siva Kumar with PF number ______________, trying to link my PAN with UAN but I am always getting the following error that PAN verification failed. (name against UAN does not match with the name in income tax department). But all my details like name, DOB and gender in PF portal are matching with the details on PAN card.
So I request you to please solve my problem. Here is my details: PAN No___________ & UAN ______________.
Thanking you in advance.
Step 4:- Now you can find your grievance request in grievance details, here you can edit or remove it. If you find everything is fine then click on submit.
Once you raise a successful grievance then within 24-48 hours you will get a reply from your regional EPF branch office and 99% they will resolve your issue. If you don’t get a reply then you can also send a reminder for your grievance by using send reminder option.
If you have any doubts on how to solve EPF PAN verification failed then ask your questions in below comments section.