Getting the following errors that PAN verification failed. (name against UAN does not match with the name in income tax department) & error while PAN authentication. could not send message have become very common for EPF members when they are trying to link their PAN number with their UAN number. Here we have a solution for EPF PAN verification failed error.
But before knowing about the solution we should know why we need to link our PAN with UAN. Because when we are claiming a PF amount of more than 50000 Rs in below 5 yrs of service then 34.6% tax will deduct from our claim amount, In order to avoid this tax deduction we need to link our PAN with UAN number.
Reasons for EPF PAN Verification Failed Error
There are Two main reasons because of them we are not able to link our PAN with UAN, they are
i) The mismatch of names present in PAN card and PF portal. If your name printed on PAN card (i.e income tax department) is not matching with the name in PF portal then you are not able to link your PAN with UAN. To solve this issue you need to correct the incorrect name either in PF portal or PAN card.
You can correct your name in PF portal either by submitting PF joint declaration form to PF office or you can also correct your name online at UAN portal. To correct your name on PAN card read this article on guidelines to correct name on PAN card.
ii) The second and mostly faced reason for not linking PAN with UAN is the problem with EPFO website. There is no proper integration between income tax website and PF portal. So even though the names present on income tax database and PF portal match but still we are not able to link our PAN with UAN number. Here we have a solution for this problem.
When your name present on PAN card and UAN portal matches then you can solve your problem by raising a grievance at PF portal. When you raise a grievance at PF portal, the EPF officials will personally check your case and 99% they will try to resolve your problem.
Process to Raise a Grievance to Solve PF PAN Verification Error
Step 1:- Go to EPF grievance portal and click on Register Grievance option. Now enter your UAN, now an OTP will be sent to your PF registered mobile number, Now enter that OTP. (If you don’t know how to raise a grievance in PF portal then read this step by step process of EPF grievance registration )
Step 2:- Now select your gender and enter your address details and click on your PF member ID.
Step 3:- Now select grievance related to as PF office, grievance category as KYC related issues of subscriber pertaining PF office and enter the grievance description. After entering the description click on Add.
Here is the template of grievance description which you can use by replacing your details.
Dear Sir / Madam,
Sub: Problem in Linking PAN with UAN
I Padala Siva Kumar with PF number ______________, trying to link my PAN with UAN but I am always getting the following error that PAN verification failed. (name against UAN does not match with the name in income tax department). But all my details like name, DOB and gender in PF portal are matching with the details on PAN card.
So I request you to please solve my problem. Here is my details: PAN No___________ & UAN ______________.
Thanking you in advance.
Step 4:- Now you can find your grievance request in grievance details, here you can edit or remove it. If you find everything is fine then click on submit.
Once you raise a successful grievance then within 24-48 hours you will get a reply from your regional EPF branch office and 99% they will resolve your issue. If you don’t get a reply then you can also send a reminder for your grievance by using send reminder option.
If you have any doubts on how to solve EPF PAN verification failed then ask your questions in below comments section.
84 thoughts on “How to Solve PAN Verification Failed Error in UAN Portal (99% Works)”
Dear sir /mam
i am ragitrastion in efpo portal. pan no detail match nhi kar raha owner name .
income site chack kia tha pan detail pan match plz solve this problem.
I have updated my PAN in UAN portal and it is digital approved. I can see in my basic details that pan card is saved. But while claiming my PF amount it’s showing “PAN VERIFICATION FAILED””. How to rectify it
EPFO HAD RECENTLY STARTED ALLOTMENT OF UAN , USING NAME AND DATE OF BIRTH AS MENTIONED AS PER AADHAAR CARD.BUT PAN CARD WAS ALREADY TAKEN BASED ON INITIAL EXPANSION. IN SUCH A CASE EPF OFFICE CAN CONSIDER ACCEPTING PAN CARD EVEN BY ASKING ANY OTHERSUPPORTING PROOF FOR CONFIRMING THE INITIAL EXPANSION AND AFTER TALLYING DATE OF BIRTH IN PAN AND AADHAAR. AS LOT OF PERSONS FIND VERY DIFFICULT IN GETTING EPF REFUND DUE TO THIS,IT IS SUGGESTED.
As per all of my records including PAN card my name is Jithendhar S
But in E -Filling income tax site , name is reflecting as Subramaniam Jithendhar.
Which is the reason I am unable to verify the pan card details in EPFO account.
When i try to do this it is showing failed to verify.
Please some one give a suggestion.
After solved KYC from company need ha? otherwise directly we can apply?
After KYC approval you can apply directly.
I had raised grievance but getting this:
Following final decision has been arrived at: You are advised to contact UAN helpdesk for necessary help.
I had raised grievance but getting this final message, what should I do now, please comment.
Proposed Final Decision :For any correction / problem for rectification in pan contact income tax department
In PAN my name is Shalini but in EPFO database my name is Shalini S, so what should i do now?
You have to update your name in PAN as Shalini S. for this you can approach any nearest agencies for the corrections, they may charge Rs.300 and will take 10 working days. Recently PAN authorities have updated there portal as not accepted for initials in names, in this regards you can mention full form of ‘S’ for example (Shalini Sharma) and printable name in you pan card as Shalini S. once submitted you will receive your new pan card with in 15-20 days.
But you name change will take time to get update in IT department for around a week or two. once updated, you will be able to submit your pan details in UAN portal for your employer approval. after approval it has to under go verification with IT depot.
For me similar case and it took 2 months to sort-out. finally I have reached to the pan verification stage.
This wont solve the purpose since EPFO dept is expecting the name should be same in Aadhar, PAN and UAN.
In PAN you can’t update your initials. You have to expand your initials in Surname. meaning Shalini Sharma.
In Aadhar they are not allowed to have expanded Surname (Please not the contradiction here with PAN) . In order to get that you have to get the Tahsildar or VO or Govt. Doc attestation.
Once after the above process you have to request the UAN to change your name in their website.
Its not that simple to correct our names in Aadhar and PAN (primarily if you are having initials in your name)
I’m struggling for the past 4 months to correct the name mismatch issue. No idea as how they are matching our names in UAN site, as letter by letter or any other methods.
Many peoples are struggling a lot to get their own money because of this validation.
Sir issue pan card problem
How to login without password or number