How to Update KYC Details for PF Withdrawal in 2019

Linking KYC details like Aadhar number, bank account number with UAN number is mandatory to claim PF amount online, there are some cases where PF claim amount is more than 50000 Rs then you need to link your PAN number also. EPF KYC linking involves two steps they are 1. Updating EPF KYC online and 2. Approving EPF KYC details by the employer.

How to Update KYC Details Online by Employee

Step 1: To update KYC details with UAN number login to UAN member portal with UAN number and password. After login go to Manage option in the menu and select KYC option from the submenu.

How to Update KYC Eetails for PF Withdrawal

 

Step 2: Now enter Bank account details like A/C number and IFSC code, Aadhar details like Aadhar number and name, and PAN number(Not mandatory for claims below 50000 Rs in less than 5 yrs of service). After adding all the details click on save.

How to Update KYC Eetails for PF Withdrawal

Step 3: After saving KYC details they will appear under KYC approval pending section. Once KYC details appear under approval pending section then the work of the employee is completed. Now it is the duty of the employer to approve KYC details of employee. Let’s see how they approve employee KYC details.

EPF KYC Update Online

How Employer Approves EPF KYC Details of Employees

Step 1: To approve EPF KYC details employer should login to employer PF portal with establishment user id and password. In home page go to Member option in the menu and select Approve KYC pending for DS. (Employer need digital signature or E sign to approve KYC details)

EPF KYC Approval

Step 2: Now the employer can view the list of KYC requests which are pending for approval. Employer can check those details by clicking on view option. Now click on DS KYC or esign KYC option under approve section.

EPF KYC Approval

Step 3: Now insert digital signature pen drive in the computer and approve KYC details of employees. Remember Digital signature will work only in Mozilla FireFox version below 48 and Google Chrome version 48. To know more details click on this link system requirements for digital signature.

EPF KYC Approval

Ask your question about linking KYC details with PF UAN number in below comments section.

377 thoughts on “How to Update KYC Details for PF Withdrawal in 2019”

  1. Hi

    I am getting this error while approving KYC data of employees on EPFO portal.
    Error while approving the request. Please try after some time.
    How resolve this.
    regards
    Prashant

    Reply
  2. Team,

    One spelling is added in the aadhar card compare to pan card , but I am trying to update the kyc m but not able to save,, request you to guide on this to update the kyc

    as per the aadhar card
    Raju K Arahunasi
    AS per the pan card
    RAju Arahunasi

    Pls guide me the further process.

    Reply
    • Your name in PF should match with your names on Aadhar and PAN card if they don’t match then you have to correct the wrong ones.

      Reply
    • Hi Ramachandra,
      It takes minutes. If your employer has a valid digital signature then they can approve your KYC details in less than 2 minutes.

      Reply
  3. hi, my all details pan card, adhaar card are approved but bank details not approved . in bank deatail option N/A has written so without bank details approve can I apply pf claim online or not

    Reply
    • Hi Neena Kumari,
      You cannot withdraw PF without bank details. So update your bank account details and ask your employer to approve them. After approval, you can claim your PF.

      Reply
  4. my uan no is 100880535820 hai but my contractor Rahul construction 32 b hai mera kyc ok avi tak nahi kya hai hai.
    pl sir urgentlly

    Reply
  5. Hi,
    I have left my previous organization last year and i they have approved my bank account details as well. But i have the closed the bank account which i have updated in the portal. I have updated with another bank account which is active now. Can you please help me how to get that bank account details approved.

    Reply
    • Hi Thamizhkodi,
      Only your employer can approve them, so pls ask them to approve, after approval you can find new bank account details in the verfified section then you can claim your PF amount by giving last 4 digits of that bank account number.

      Reply
  6. Hi I have left my job last year in september and i am trying to widraw my PF amount i need to update my pan card but it says the following “Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)”. Please let me know what can i do my bank details are already approved by my employer and this portol doesnt let me add my copy of pan card too so what can i do.

    Reply
  7. Hi Sir,
    While claiming pf online below message is shown:-
    “please update your latest bank account number and valid ifsc details through employer/unified portal”
    Please help, what to do now.

    Reply
    • Hi Sunil,
      You need to update your bank account details by using manage KYC option in UAN member portal, after adding bank account details ask your employer to approve them. After approval, you can claim your PF amount.

      Reply
  8. Temporary problem at PAN server. Please try after some time. CONTINUE THIS ERROR PLS SUGGEST WHAT IS THE BEST OPETION AND EASY MY PF WITH DRWAL PLS VERY MOST URGENT

    Reply
    • Hi Prakash Prajapathi,
      You can go for offline claim or if you claim online then within 1 or 2 days visit your PF office and submit your PAN and form 15G copies.

      Reply
  9. Hello,
    I am unable to complete my KYC as it is failing with message “Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)” . while cheking i noticed both UAN and IT Dept have the names like below.

    UAN -Surnamename(Surnamefirst and name)
    IncomeTax DB: name surname(name first and than surname)
    I already linked Aadhar card to Pancard and it is succesful.

    I have all my documents AAdhar,PAN are having name similer name like UAN (surname,name).

    Please help me on how to correct this.

    Reply
  10. when i update kyc for our employee then save and when i verified his kyc through digital Signature then Java update error again then again even i install and run the required java. pls suggest how should i do.

    Reply
  11. Hi sir,
    I upadate my kyc form it showing this reason Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department) Invalid Gender details for AADHAAR authentication. what is the problem I cant understand plz help me plz reply asap

    Reply
    • Hi Yashodha,
      It happens when your gender details were not updated in your UAN portal, it has to be done by your employer. So please ask your employer to update gender details then you will able to update your PAN.
      But remember even though the names present on PAN and UAN portal matches still in some cases they are not able to link their UAN with PAN, it is a problem with EPF website, in that case, it is better to claim your PF amount offline.

      Reply
  12. Hi,
    I have left the Organization on 2012 after that I moved to abroad hence no PF contribution from my side.
    Unfortunately I haven’t closed my PF.
    Now I would like to close the PF, hence contacted my Previous Employer, they have asked me to create the UAN.
    Then I did create my own.
    But, my previous employer updated me that my case is typical that i have left the orgnisation before 2014 .
    So i need to submit below documents to the employer
    Form 10C, Form 19, Form 15G, along with PAN copy, Adhar Copy and Original cancelled cheque leaf.
    After receiving these documents, still they are telling me that closure should be by online.
    When I try to do so in the unified portal, i’m getting this error message
    “”this functionality will be available once your uan is linked to any establishment”
    Could you please help me how to proceed furhter closing my PF?
    Thanks in advance.

    Reply
    • Hi Anand,
      It is not correct that claims are not getting settle in offline. In your case online claim won’t work, so you have to ask your employer to submit those documents to PF office.

      Reply
      • Thanks Rajesh,

        But still my employer saying that I have to link my PF with UAN by myself.
        Is it possible an employee can link his PF account to his UAN by his own?
        I have no clue, how to proceed further with my case. Your input would be of great help to proceed further.
        Thanks in advance.

        Reply
        • Hi Anand,
          It is not possible to link your present UAN with your previous PF account number. In order to withdraw your PF amount, you need to fill PF form 19 and 10 c and write your PF account number on that form and submit it to PF office. But here your employer needs to submit a request letter on their company letterhead to your regional EPF office to settle your claim by drafting the above issue.

          Reply
  13. My employer is not able to update my KYC. I have requested to upadte my KYC using my UAN and my request of approval KYC is showing in my UAN profile but this request is not showing to my employer UAN profile. What to do?

    Reply
    • Hi Surendra Kumar,
      Then ask your employer to update your KYC details by clicking on member profile in their employer PF portal, so that they can directly link your KYC with UAN.

      Reply
  14. i tried adding the bank details in my login. it says “This functionality will be available, once your UAN is linked to any establishment.”.
    wht is the reason for this and Can u help me out in adding the bank details

    Reply
  15. Hi Rajesh – My employer had approved my bak account number twice, but still getting this error when I try to claim – “Please update your latest Bank account no. and valid IFSC details through your employer/Unified Portal”.
    Kindly advise.

    Reply
  16. Hello Rajesh,

    I tried setting KYC for my UAN but unable to and recieveing an error “This functionality will be available, once your UAN is linked to any establishment “even tough my adhar is linked. I absconded 1year back and into business now can u let me know whether i will be able to submit pf online or do i need to visit epfo office

    Reply
    • Hi Shailendra,
      Maybe your previous employer has updated your exit date in PF portal, so you can’t able to update KYC now. In order to claim your PF amount, you have to submit PF composite claim form non aadhar to your previous employer.

      Reply
  17. Hi Sir,
    Now I’m submitted PF online Withdrawal (From 19).
    how many working days taken for approval my PF and i have get money

    Reply
  18. All the three mandatory KYC docs approved by my employer and showing under “Digitally Approved KYC”

    My last working day was 2nd Jana 2018. But still my employer didn’t update my last working in UAN portal.

    Since I’m setting in abroad and need of immediate withdrawal of PF money.

    Please suggest should I contact my employer to update my last working day ???

    Reply
    • Hi DJ,
      Yes, you can contact your employer, it will take less than 2 minutes to update your exit date in PF portal. But you can able to withdraw your PF amount only after 2 months form your last working date i.e after 2 March 2018.

      Reply
  19. My PAN and BAnk account details are approved by the employer. They are shown as approved in Manage KYC tab. My aadhar is also verified and seeded. However, when I click on Claim PF, it says the following: “Please update your latest Bank account no. and valid IFSC details through your employer/Unified Portal”. Can you tell me why this is happening?

    Reply
    • Hi Anuj,
      Sometimes it happens due to the technical problems with PF websites, you can raise a grievance at PF portal or you can also claim your PF amount offline by submitting EPF composite claim form Aadhar, this form doesn’t require your employer attestation.

      Reply
  20. Hi Sir,

    I’m Jomson K G my PF Account name and Pan card name is same. but i can’t update Pan in KYC document showing name not matching error. Please help

    Reply
    • Hi Jomson KG,
      It is a technical issue with PF website, still there are so many employees are facing the same problem. Once we get the solution then we will update the details.

      Reply
  21. while approving the kYC seeded at the time of registration which are pending for DSC, error message NO ACTIVE DIGITAL SIGNATORY DETAILS FOUND. How to rectify this error.

    Reply
  22. Please help me regarding following message when i try to withdraw PF

    “As your service is less than five years and your verified PAN details are not available under Unified portal,Income Tax at the highest slab of 34.6% is liable to be deducted if your settlement amount crosses Rs.50,000/-.You are advised to update your PAN details before filling for Onlilne claim and also check your balance before proceeding to submit PF settlement claim.”

    As my PAN is already verified by the employer and one more clarification regarding the withdrawal
    settlement amount Rs.50,000/- means (employer+employee) share or else including Pension withdrawal

    Need your advice please

    Reply
    • Hi Varun,
      It includes both your PF & pension amounts.
      If your PAN details are present in your KYC approved section then you can claim your PF online. But I don’t know why it is still showing your PAN is not verified. So it is better to raise a grievance at PF portal
      (Or)
      You can claim your PF amount offline by submitting EPF composite claim form aadhar along with PAN card copy and form 15G, then no tax will be deducted. You don’t need your employer attestation on PF composite claim form aadhar if your aadhar number and bank account details are linked to your UAN number, otherwise you have to submit EPF composite claim form non aadhar with your employer attestation.

      Reply
  23. hi sir,
    I’m trying to change my details with new option “modify basic details”. my employer side request accepted but my request still Pending at field office. Please do the needful.
    UAN 100178047602

    Reply
  24. I had updated my AADHAR and PAN details in EPF account, both the documents are approved by my employer but in online verification status it is showing AADHAR is verified by UIDAI but under PAN it is showing unverified. What is the issue here? Do i get 34% deduction in tax if i withdraw PF. What is the solution for me ?

    Reply
    • Hi Vijay Lanka,
      If you are withdrawing a PF amount of more than 50000Rs within 5 years of your service then only tax will be deducted, otherwise, there is no need of PAN.

      Reply
      • Hi Rajesh,

        Can you plz help me.
        My all KYC including bank details have been approved by my employer but under verification its says NA.
        For online PF claim it says employer needs to verify bank details.

        Reply
        • Hi Talha Khan,
          Your employer has to approve your KYC in their employer PF portal with their digital signature. So please ask your employer to approve your KYC.

          Reply
  25. Please help me regarding following message when i try to withdraw PF

    “As your service is less than five years and your verified PAN details are not available under Unified portal,Income Tax at the highest slab of 34.6% is liable to be deducted if your settlement amount crosses Rs.50,000/-.You are advised to update your PAN details before filling for Onlilne claim and also check your balance before proceeding to submit PF settlement claim.”

    Please tell me how to verify PAN? I already updated PAN on the IcomeTaxIndia website.

    Reply
    • Hi Ashwini Arjugade,
      You need to link your PAN card with your PF UAN number at UAN member portal and it has to be approved by your employer PF portal, once your employer approves it then you can claim your PF amount.
      Note: Whenever you are claiming a PF amount of more than 50000 Rs with in 5 yrs of your service then tax will be deducted from your PF amount. In order to get tax exemption you need to link your PAN with your UAN number.

      Reply
  26. Hi Sir,

    When I claim for PF withdraw it says that “your verified PAN details are not available at unified portal”.
    Can you please tell me how to update this?

    Reply
  27. Hi Sir,

    My all documents are approved but my date of exit is not available. I left that company before a year.What can I do?

    Reply
  28. Hi Sir,

    I have uploaded my AADHAR document on unified portal before 6 months, but yet its not approved by employer.My other documents get approved.What can i do next?

    Reply
      • Sir, I have 3 UAN numbers because previously I worked with those companies.One of them my account was inoperative. that UAN number is 100441473246. Here while I try to upload aadhar document it gives error “gender mismatch” also DOB and gender like information is not available for this UAN number.Should I need to contact employer?

        Reply
        • Hi Ashwini Arjugade,
          It happens when your data misses in PF portal, so you need to contact your employer and tell them to add your missing details in their employer PF portal.

          Reply
  29. Hi,

    My Aadhaar details are reflecting under Approved KYC so that means my aadhaar details has already been updated. When can i expect the PF amount to be transferred into my BANK ACCOUNT.

    Please drop me an email regarding the same if possible.

    Reply
    • Hi Kshitij Gupta,
      Your aadhar details are already updated so please apply for online transfer at uan member portal, within 15-30 days your PF amount will be transferred to your present account.

      Reply
      • I have already given all the documents to my employer on my last working day. Aadhaar Number has just been linked on 10th of November. So I was just curious to know when the money can be transferred to my bank account. Like in how many working days.

        Reply
    • Hi Jomson KG,
      You need to correct the incorrect name details either in Aadhar card or EPFO portal. To correct your name in aadhar card visit your nearest aadhar enrollment center, to correct your name in EPFO portal submit EPF joint declaration form to PF office.

      Reply
  30. I updated my Aadhar no on UAN portal 4 months ago and it is still pending for approval. I asked my company PF vendor and they stated that its pending for digital approval. Is it right that a technical issue can persist for more than three months. From where I can get the right information or any other way to get aadhar no in system?

    Reply
    • Hi Ravi,
      At present there are no technical issues, PF sites are working fine. it is the responsibility of your employer to approve your kyc with their digital signature. So pls ask them to approve.

      Reply
  31. Dear Sir,
    When i am trying to logn in UAN portal it giving following error .

    “Error occured. SQL Error code :28001”
    i am using correct uan & password . i was alble to login 2 days ago . i was trying to check KYC approval list . cam you suggest the solution and where i can approcah to get help . Why this error is coming.
    Regards
    Akhilesh Singh
    9818297982

    Reply
  32. I uploaded my Aadhar in KYC. My employer also approved it. Now my aadhar is displayed in Approved list. There is a button to verify it. When I click on the verify button, the following error is thrown. “Error While verifying Aadhar. Try Again Later. ” and sometimes it shows “Aadhaar authentication failed. AADHAAR number, Name, DOB or Gender mismatch with registered data”
    Please suggest

    Reply
  33. Hello,

    While updating KYC details, Error like ‘Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)”. How to resolve it. ? I checked in income tax department my name is matching with uan and pan of incom tax dept. If possible provide help desk number. or give me bangalore zonal cc number. Please help me with this, i am unable to proceed further due to this error.

    Reply
  34. DEAR SIR,
    As per direction I opened M. Firefox website and When I fill my KYC details in option ( AADHAR) Error like:- Aadhar authentication failed, Aadhar number, Name, DOB or Gender mismatch with registered date pls sir what does mean? Give some idea how I update my KYC details…..

    Reply
    • Hi Shyam,
      It is not possible to change dob in online. You have to fill EPF composite claim form and submit it to PF Office.

      Reply
    • Hi Acha Singh,
      Your KYC have to be approved by your employer in their PF portal with the digital signature. Once they approve then they will appear in approved KYC section.

      Reply
  35. sir my name is rampravesh pancham yadav but my uan account name is ramparvesh yadav so i want my uan account name is change the change name is rampravesh pancham yadav my uan no is 100789267260

    Reply
  36. Hi, I have tried to update my Aadhaar number in UAN Member portal under KYC but I am getting SQL Error all the time. But my friends can able to Update there Aadhaar in similar way. Please suggest what I have to do to update my Aadhaar number in KYC.

    Reply
  37. Hello Sir/Madam,

    My PAN and Name is wrongly updated in UAN account. when i tried to add the correct PAN and name in UAN KYC getting the error message as “Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)”

    Please suggest how i need to correct this mistake and how it will impact me in my PF balance.

    Your help and suggestions are highly appreciated.

    Thanks,
    Satish A

    Reply
    • Hi Satish,
      It doesn’t affect your PF balance, but this makes the problem when you apply for PF withdrawal. So first you need to correct those details by filling PF name correction form. Submit this form to PF office and within 30days your name will be corrected in UAN account. After that, you can link your KYC.

      Reply
  38. I update Aadhaar number but still error
    Aadhaar authentication failed Aadhaar number name DOB or gender mismatch with registered data.
    So how to resolve this issue.

    Reply
  39. Hi,
    I was unable to add my aadhar to Epf. during KYC it says “Aadhaar authentication failed. AADHAAR number, Name, DOB or Gender mismatch with registered data”.
    The only difference among UAN and AADHAR is difference in name, My aadhar had surname whereas UAN dont have surname.

    Please help me how ro resolve this issue.

    Reply
  40. In the approved kyc details, same account no for salary account and bank details i added to withdraw pf amount , in this salary account no was wrong how can i correct it.

    Reply
    • Hi Divya,
      You can update your KYC details again and ask your employer to approve them. While withdrawing your PF amount write correct bank account number on PF claim forms. PF amount will be deposited in to the bank account number which you mention on PF withdrawal forms.

      Reply
  41. I uploaded my Aadhar in KYC. My employer also approved it. Now my aadhar is displayed in Approved list. There is a button to verify it. When I click on the verify button, the following error is thrown. Error While verifying Aadhar. Try Again Later.

    Reply
  42. unable to add my Aadhar on KYC online (“Aadhaar authentication failed. AADHAAR number, Name, DOB or Gender mismatch with registered data.”). Asked my company to update and approve on my behalf. They are also unable to update. They are following up with the PF office from time to time and have sent me the followup scanned letters. The thing is the original request was made in Nov,2016.I’m extremely distressed. What can i do??

    Reply
    • @ JST,
      Once check is there any missing details like your dob, father’s name, doj etc…for your UAN number. Ask your employer to check your profile in their employer PF portal, if is there any missing details they will add those details. After that you can able to update your kyc details.

      Reply
  43. DEAR SIR
    Please approved JAGADISH SAHOO UAN-911829685815 KYC not updated
    i am getting this error while trying to add Aadhr details in KYC.
    Unexpected error occured. Error at the time of AADHAAR authentication
    using digital signature

    Reply
  44. I have already uploaded my Aadhaar in UAN which has been approved by my employer also but still in the site it is showing Please update your Aadhaar. Please help in rectifying this

    Reply
  45. Employer submitted information in UAN profile my name & surname only…my fathers name is not mentioned so therefore aadhar card mismatched for kyc..so therefore i am what can do…? for correct name in UAN…also UAN help desk website not open

    Reply
    • Hi Amol Giri,
      Ask your employer to add your father name in their employer portal. Once they update your father name in employer portal then you can able to update your KYC details.

      Reply
  46. I am unable to link my PAN and Adhar to PF account as it is saying that documents mismatch.

    But all my PAN and Adhar is valid as today i have filed my IT returns.

    Please help me out

    Reply
  47. Hi

    I resigned from my job 3 months back and currently studying and now I updated the aadhar in uan. I asked my ex employer to approve aadhar in uan. But he is saying that the exit date is already given and there is no record of my uan account in the establishment portal and thus he will not be able to approve aadhar.
    So how can I make my aadhar approved.
    Is aadhar seeding application in epfo be used??

    Reply
    • Hi Sunil,
      You can withdraw your PF amount, submit EPF composite claim form non aadhaar to your previous employer and take their attestation on that and submit it to your PF office. This form doesn’t need any KYC approval from your employer side.

      Reply
      • I already gave that form for attestation on April mid and even now when I ask for the status the ex employer is telling me that he has send the form to epfo by April end.
        But when I checked the “know your claim status” in epf site it shows “no record found”.
        As the timeframe for epf to process the claim is 20 days I am not sure if the ex employer gave the form to epfo.
        They are not giving a clarification.

        Reply
  48. Sir,
    I had left my job three years ago and am currently doing my own business.

    I added my Aadhar card successfully in the EPF Portal. But it is showing as “Pending” for the past three weeks. Since I am not employed, who will approve my Aadhar card ? Should I visit the EPFO office and authenticate ?

    Kindly let me know

    Reply
    • Hi Mathusuthan,
      Your previous employer has to approve your aadhaar details in their employer portal. In your case if you want to withdraw PF then fill EPF composite claim form aadhaar and take your employer attestation on this form and submit it to PF office or you can give to your HR department.

      Reply
  49. Am unable to update aadhaar in UAN, it gives error.
    I have 2 UAN numbers from previous 2 employments am currently doing business for past 1 year.
    Is it necessary to merge or consolidate the 2 UAN’s? OR,
    Can I withdraw my PF individually from both UAN’s by submitting Composite claim form (non aadhaar) via my respective employers?
    Appreciate any assistance.

    Reply
    • Hi Asim,
      You can withdraw PF separately, first claim one PF amount, once you receive the amount then you can apply for second claim.

      Reply
  50. Sir
    I have updated my KYC like bank details, PAN details and aadhar details 3 weeks before at UAN portal. But still my KYC details are pending for approval.

    Reply
    • Hi Mahendra,
      Your KYC have to be approved by your employer with their digital signature in their employer portal, so please tell your employer to approve your KYC.

      Reply
  51. Is there any way to merge two UAN number, My previous UAN number is not aadhaar linked, and I can not update aadhaar with previous number , it showing mismatch error. But profile data is matching with aadhaar card data.. I dont know why its not updating.. New UAN is created by present employer by mistake. Is there any way to merge or transfer money from my previous UAN to new one

    Reply
  52. Hello,

    I am trying to link Aadhar to EPF, but get an error – mismatch in name, DOB, gender.
    I am entering the same name present in my Aadhar card, still I get this error.

    What could be the issue ?
    Suhas

    Reply
    • Hi Suhas,
      Please ask your employer to check whether you have any missing details in employer PF portal. If is there any missing details update all those details and then try to update your kyc details.

      Reply
      • Hello,

        Thank you for your response.

        The name, DOB and other details given by my employer is the same as my aadhar card contents.

        I am trying to find out why the portal is throwing – data mismatch error.

        Suhas

        Reply
  53. DEAR SIR,

    i am trying link my aadhar card to the EPFO but it is showing as error …previously when i tries linking my aadhar in the place of number i inserted my name and in place of name i inserted number might that have been saved and now when i am trying to edit or correct it is not happening pls kinldy suggest for the same,

    Reply
    • Hi Rahul,
      If your KYC details are not approved with digital signature by your employer, then you have a delete option in your uan member portal.

      Reply
  54. Hello Rajesh,

    I recently linked my Aadhar card and my bank details in my EPFO account KYC and the same has been approved. But when i click on Online service and choose CLAIM(Form 31,19&10C) option it shows a message ” Please update your AADHAAR.” Please help as to what the problem maybe.

    Thanks in advance.

    Reply
    • Hi Divya Arumugam,
      This happens when your aadhaar card is not linked with your mobile number. So link your mobile number with your Aadhar card.

      Reply
  55. Hello I updated my details like adhar bank details election card. but not able to update PAN number getting name miss match error my name is same in all documents even i get error. still it is pending how many days it will take approve?

    Reply
    • Hi Hareesh,
      There are so many cases pending like that, we don’t know when will EPFO will clear all this issues. If you have updated your aadhaar and bank details then there will be enough for your PF withdrawal process.

      Reply
  56. Sir,

    I am not able to update my AADHAR details in EPF site and i’m getting the below error,
    “Aadhaar authentication failed. AADHAAR number, Name, DOB or Gender mismatch with registered data.”
    The problem is, my Employer updated NAME, DOB and GENDER details same as mentioned in AADHAR.
    Still it showing error.. I didnt see any mistake.

    Please help

    Reply
  57. Hi Sir,

    This is Hariharan from chennai, previously i was working in bangalore private company and then i resigned from my job and now i am not working for past 4months. Meanwhile if i update the KYC the aadhaar showing error like details mismatch and i mailed to my previous employer regarding this error but they are not at all responding for my need, so can you please suggest me that is there any process to withdrawn my amount without help of employer either in offline or online mode. Next Qns is if i withdrawn my money completely will that UAN be still active, can i use that UAN for next complany?

    Reply
    • Hi Hariharan,
      If your kyc are not updated with UAN number then it is not possible to withdraw your PF amount online. You can withdraw your PF amount offline by submitting EPF composite claim form non aadhaar along with your employer attestation. Even after PF withdrawal also your UAN number will be active, whenever you join in new organization then give that uan number to your new employer.
      Read : How to fill EPF compsosite claim form non aadhaar

      Reply
  58. Iam not able to update my KYC Details.
    i tried to link my Aadhar number with my UAN in https://unifiedportal-mem.epfindia.gov.in/memberinterface/kyc/viewKYCRegistrationForm?_HDIV_STATE_=53-8-801163545DFCAC1F94CE1EB6637F517D getting Temporary problem at AADHAR server. Please try after some time and I tried to Update PAN getting Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department).. Kindly suggest me on Update my KYC

    Reply
  59. Sir,

    I am currently. Not working I need to withdraw PF online.aadhar is not updated in NYC there was a name mismatch(surname) I got it corrected in aadhar card but still giving error as name/gender….mismatch contacted my ex employer they are telling as I am resigned they cannot update kyc from there side.. how can I go forward prefer to withdraw online only…second question is If I update aadhar kyc by myself will it be approved by my top itself or any others approval is required

    Reply
    • Hi Arun R,
      It is not possible to withdraw your PF amount online when your kyc details were not updated.Either you have to transfer your previous PF amount or you can withdraw your PF amount by submitting EPF composite claim form non aadhaar, both are offline methods.
      Even you update your kyc details yourself also , they have to be approved by your employer with digital signature in their employer portal.

      Reply
  60. From last 1 month i am trying to approve kyc but the same error message appears “unexpected error occurred” and then on clicking OK it return back to pending KYC, I have tired different java and mozilla firefox and different computer having xp , window 7 but didn’t succeed.

    What is the problem with EPFO can’t run a single website shame on Indian Govt. & EPFO Team

    Reply
  61. Hi Rajesh,

    we appreciate your help on this.

    my employer has ask their vendor to approve my KYC, however, the vendor has replied to me that KYC are not getting approved due to some java error.

    do you know if it is a government fault, IT issue or a computer problem at vendor site.

    please reply sir.

    Reply
      • No there is no problem with any computers, it is the problem with the EPFO website, how can all the computer may have same problem, and there helpline no. is same as uttar pradesh police helpline 100 , there is no one to help they have only provided LINE but with on HELP and on calling PF office they didn’t know what the problem is about just say it the problem from delhi.

        They have created a good ECR where from they can receive money but all the rest is services are on god’s hand.

        Reply
  62. Hi,
    My DOB updated on UAN and Company records are different. My actual DOB is 4th Feb 1988 and in the UAN portal its updated as 4th Aug 1988. AS per my employer suggestion I have uploaded KYC details like Bank Details, PAN Card, Voters ID card, but unable to update Aadhaar Card Number. I am getting error ”Aadhaar authentication failed. AADHAAR number, Name, DOB or Gender mismatch with registered data’. I want to withdraw the PF amount, What should I do?

    Reply
    • Hi Sandy,
      Please write about this issue on a letter and take your employer attestation, and submit that letter head along with your PF claim forms.

      Reply
  63. Im getting error message when i click Online service- Form 31,19 and 10C in
    AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office.
    My KYC hasbeen already approved and i completed the service of 4.5 years so far.

    can u please help wat was the reason for the above error in UAN

    Reply
    • @ Veera,
      It happens when your aadhaar number doesn’t contain your demographic and bio metric details. For example your address, finger prints etc. So please visit your nearest Aadhaar center and update your details.

      Reply
  64. Sir,
    I resigned from my job in the month of February as I got the government job. My KYC is pending for the approvals with my employer. As in my appointment letter no terms and conditions about the notice period were mentioned so I left the job with an immediate effect. But now my employer is not ready to sign in my epf withdrawal from. I wrote letter to them regarding my KYC update as well as EPF clearance but they are not responding positively. Is there any procedure so that without employers signature I can withdraw my money? I have the copies of resignation letter and letter of requesting epf clearance with me. Kindly suggest something.
    Thanking you
    Raj Malhotra

    Reply
  65. I have updated my bank account and adhar card 2 month ago but still not approved. And I call customer care but unfortunately every time shown busy so what I will do kyc for approved.

    Reply
  66. HI Rajesh
    When i am trying to update the PAN card in the UAN portal posting an error “Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)” and the same while updating the aadhar card also its posting an error “Invalid Gender details for AADHAAR authentication.” can you helpp me to resolve this issue.

    Regards
    Aravind T

    Reply
    • Hi Aravind,
      Ask your employer to add your gender details in PF portal, after that you can able to update you KYC details.

      Reply
  67. when i add my Aadhhar number in KYC Deatils on UAN portal . Its showing an error

    Invalid Gender details for AADHAAR authentication.

    what i can do for this . how can i upadate my Aadhar in KYC

    Reply
    • @ Albin,
      You have to ask your employer to correct your gender details in employer portal. After correction you can able to add your KYC details.

      Reply
  68. I cant able to add my PAN number to my KYC detail in EPF portal.Kindly give me a proper steps to solve this problem as soon as possible.

    I get this error message, while adding my detail.

    Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)

    Regards,
    Vinoth M

    Reply
    • Hi Vinoth,
      In some cases even the same name present in PAN card and UAN portal also this error is appearing.It may be a problem with EPFO website.

      Reply
      • Thank you rajesh,

        In UAN portal my name is “Vinoth Manogaran” and PAN card name is “Vinoth”. so how can i add my name in KYC?

        Regards,
        Vinoth M

        Reply
          • Hi Rajesh,

            I add my name u mentioned but i found same error as i told earlier. what can i do?

            Regards,
            Vinoth M

          • Hi Vinoth,
            When name in UAN portal and PAN card are different like in your case, then we can’t able to add PAN card details in UAN portal. If you want to withdraw your PF amount then fill EPF composite claim forms and submit hard copy of PAN card.

    • Hi Dear sir
      How to update Kyc details through online, Can you give me the simple steps , I kindly requested sir .. I am not able to claim of amount from the 5 month ..

      Reply
  69. Dear Sir,

    My employer has incorrectly entered another employee’s bank a/c number, PAN etc against my UAN on new unifiedportal for EPFO. When I pointed it out to them, they asked me to correct the details on the website and they’ll approve again. However now they are not able to approve any KYC because they’re getting the following error while trying to approve KYC with their DSC: “UNEXPECTED ERROR OCCURED WHILE SIGNING – Not supported yet”.

    Can you pls suggest what could be causing the above error. My entire career’s PF amount is at risk due to someone else’s bank account number and PAN etc being linked against my UAN by employer. Please help me what to do.

    Reply
    • @ RK,
      You can delete the previously updated KYC details in your UAN member portal, Login to your member UAN portal there in KYC section you can delete those details. Once you delete those details then you can with draw your PF amount by submitting EPF composite claim from non aadhaar.

      Reply
      • Dear Sir,

        Thank you very much for your reply. I have logged into member UAN portal, but I dont see any X or delete option to delete rows in Approved KYC section. Only new KYC can be added but no delete option. Do I need to open in specific browser to see that option?

        If you have any videos or screenshot showing KYC deletion, please post the link. Your other YouTube videos are also very useful.

        Thanks in advance
        RK

        Reply
        • Hi RK,
          Usage of different browsers doesn’t solve your issue. You can try updating new KYC details again and ask your employer to approve that new KYC details.

          Reply
          • Dear Sir,

            I have tried that but EPFO site is still showing old incorrect details also. I added correct details and employer has approved them. But now the KYC is showing both old KYC (incorrect details of other employee) as well as my newly added correct details. So there are 2 bank a/c numbers (one correct, one incorrect), my Aadhaar and other employee’s PAN.

            How to delete the incorrect details? That is my main issue. Please suggest something.

          • @ RK,
            If it showing your correct details also then it is not a problem, whenever you with draw your PF amount then mention your correct details on PF claim forms, then PF amount will be transferred to your correct bank account number.

  70. My name is not matching as per adhar with EPF.. Surname is different.. What should I do.. I have already left the organization recently and planning to withdraw the pf.. Pls advice

    Reply
  71. Hi Rajesh,
    All my kyc documents(aadhar,pancard and bank details) are approved in epf portal. But when I’m trying to click on – ONLINE SERVISE-> CLAIM(FORM 31,19 & 10C) it is showing the following error.. “”AADHAAR is not authenticated from UIDAI. Please authenticate your AADHAAR by visiting nearest EPFO office”. It would be of great help if you let me out of this problem.
    Thanks in advance

    Reply
    • @ Prathik Joshi,
      Please check whether your KYC details are approved by your employer with digital signature or not.

      Reply
      • Hi Rajesh,
        All my KYC are showing under “APPROVED KYC” table. So I’m assuming they are verified by my employer.

        Reply
        • @ Prathik Joshi,
          Then I think it may be a problem with EPF portal. EPFO has to solve these kind of issues.In your case KYC was already approved so you can submit EPF composite claim form aadhaar, it doesn’t need your employer attestation.

          Reply
  72. Sir, I have my UAN with KYC updated by employer, but Aadhar is not linked. I was not aware that Aadhar was not linked and submitted Composite form (aadhar) to EPF office. I tried adding Aadhar details in UAN site but it is not accepting. Please let me know if I should submit Composite Form (Non-Aadhar) again? Should I get attestation from employer for that form and then submit to EPF office. And I don’t see any update in Claim Status page for the document I submitted on 03-May-2017, please let me know how long will it take to reflect the status?

    Reply
    • Hi Chithra,
      The status updation may take 7-10 days. There are so many cases in which Aadhaar details are not updating. As per my opinion it is better to submit EPF composite form (Non Aadhar) but it needs your employer attestation. But before that you have to confirm whether your previous claim was rejected or not. So wait for next Two days.

      Reply
      • Thanks Rajesh for the quick response.im trying to see if i can get the claim status in any other way.i tried calling their call center numbers 1800118005 and 1860425168, but none of them work.please let me know if there is any other number or will they provide me update if i go and check in epfo office.

        Reply
        • Hi Chithra,
          If till the status is not updated in EPFO site, it is better to visit PF office, they will tell your claim status.

          Reply
  73. I have my UAN number and KYC details are not updated by my previous employer. Now i’m not working in any organization, I’m trying to update my Aadhar number in portal but i’m getting error . Because, my gender is not updated by my previous employer. So, now how can i withdrawal my PF amount without approaching my previous employer.
    please suggest i want to withdraw amount.

    Reply
    • Hi Sudheer,
      In your case it is not possible to withdraw your PF amount with out employer attestation. You have to submit Composite claim form non aadhaar to PF office but it needs your employer attestation. Or you can transfer this amount to new PF number whenever you joins in new organization.

      Reply
  74. Hi am working in a other company, i haven’t taken my PF till now which is almost 1.4 years back I left from there.Can i withdraw PF now? My old employer says i can’t withdraw pf now, have to transfer, also they are not providing forms to submit. pls advise what to proceed ?

    Reply
    • Hi Dhilip,
      Even now also you can able to withdraw your old PF amount or if you join in any new organization then you can transfer your PF amount. It will be your choice.

      Reply
  75. Hi Rajesh,

    I have updated KYC in UAN portal but i am unable to update PAN number in KYC its showing NAME IS NOT MATCHING PROVIDED BY INCOME TAX , is this is from PF error or income tax.

    Reply
    • Hi Srikanth,
      I think this is a problem with EPFO website, even the both names in UAN portal and PAN card are same also the error message is coming.

      Reply
  76. Dear Rajesh.
    I want to withdraw PF amount, I have activated UAN, but unable to update Aadhaar card, It always says “Aadhaar Authentication null”

    I really appreciate your help.

    Kindly guide me how to withdraw money in this situation, I’m in need of money.
    Money needed for house construction.

    Awaiting your reply
    Thank you very much in advance.
    Mahesh

    Reply
  77. Hi,

    My KYC details are updated, but the bank a/c updated was closed by me so I want to delete it form my KYC details,kindly tell about the process.

    Reply
    • @ Rashi Jain
      In member UAN portal you have an option to delete your previous KYC details. After deletion you can again add new KYC details like bank account number etc…

      Reply
      • Dear Rajesh

        Thanks for the prompt reply!! I search that but didn’t find any such option can you share where I can find please share with snap if possible.

        Reply
          • Dear Rajesh,

            With this form I can withdraw PF without any KYC updation? And if Yes, than any other form or formality is required with this as I read details in mentioned in Form I didn’t find any such requirement.

          • Hi Rashi Jain,
            EPF composite claim from non aadhaar doesn’t need any special requirements, it needs your employer attestation and mention your aadhaar number on this form.

          • Thanks Rajesh!!

            Just need a confirmation, my previous employer’s attestation is required whom company’s PF I am withdrawing

  78. Hi
    I want to update kyc for epf but doesn’t know user name and password. And is there a way to withdraw epf without updating kyc?

    Reply
    • @ Rahul,
      You can set new password by clicking on forgot password in uan portal. If you want to withdraw PF with out updating KYC then you have to submit EPF composite claim non aadhar form.

      Reply
      • First of all, thank you very much for the prompt response. I have never received such a quick reply from any website.
        Now, it is showing uan not active. What does it means?

        Reply
        • @ Rahul,
          It happens when any of your details like dob, doj, father’s name etc are not linked with yourUAN number. You have to ask your employer to check all those details in their employer portal. If any missing details are there, then your employer will add those details.

          Reply
          • Thanks Rajesh.
            There are 3 rows, add kyc, pending kyc and approved kyc. Aadhar no. , Bank details and pan card details are already there in row approved kyc. Do I need to do it again?

          • @ Rahul,

            Then there is no need to update those details again. Now you can withdraw PF amount in normal way.

  79. Hi sir
    Is there any way for employee to update his AADHAAR card details on portal ? because whenever I tried to update AADHAAR card details on the web portal https://unifiedportal-mem.epfindia.gov.in/, I am getting error “Unexpected error occured. Error at the time of AADHAAR authentication.”
    Currently only bank account under KYC but I am unable to do so for AADHAAR. How many days we are suffering last six months my Pf due because PF office mistake in my father name so adhaar kyc not update

    Reply
  80. Hi Sir..

    I’m not able to update my PAN details in una it’s show verification doesn’t match in income tax department.. I’m facing this issue past 3month because of this I can’t claim for my pf.. Plzz tell me any solution for this

    Reply
    • @ Devender Kaushal,
      It is a server issue, please try after some time in different systems it may solve your problem, use Mozilla Fire Fox to approve KYC with digital signature.

      Reply
      • HI,

        I am getting the above exception everytime i try to sign the pdf. Please help me out

        UNEXPECTED ERROR OCCURED WHILE SIGNING.EXCEPTION= NULL

        Reply
          • I am also getting the above exception every time i try to sign the pdf. Please help me out

          • I installed latest version of adobe reader, restarted firefox and computer. Still getting the same exception. Please help.

          • Hi Lakhan,
            You need to download latest version of java and root certificate of your digital signature, you can get root certificate from your digital signature vendor.

          • Certificates from n Code solutions and CCA are installed. Java version is also downloaded from java website, still no success.

          • Hi Lakhan,
            I don’t know why still it is not working, you can visit IT department in your regional PF office along with your digital signature,in their system you can approve all your pending files.

    • @ Ricky Gupta,
      It may be a server issue, please try in another systems using different browsers, it may solve your problem.

      Reply
  81. My All KYCs is Approved by employer & it’s Show Approved column in my UAN Portal.

    but when I submit Withdraw claim to PF office .EPFO server shows only Addhar is Updated .Bank & PAN details are Not updated in EPFO portal.

    Reply
      • I Visit PF office with screenshot …But problem is not resolved…

        How many days KYC Shown in EPFO portal .after Approved by Employer.

        is there any time limit??

        Reply
        • @ dhasmana,
          There is no time limit, they will appear immediately after approval of employer.
          Actually with out approval of KYC also you can claim for PF, for that you need to fill EPF composite claim form non aadhaar, but you need to take your employer attestation on this form.

          Reply
  82. Hi,
    while updating pan card details on unifiedportal of epfindia in kyc the error showing like { Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)

    and same while updating AADHAR card details on unifiedportal of epfindia in kyc the error showing like { Error while AADHAAR authentication.null }

    Please mail me about this.

    Reply
  83. Hi this is sunita
    I trying to upload KYC Adhar No. and Bank details but failed due to name in adhar card as “sunita” but in PF record “sunitha”, pl. advise how to update the adhar No…

    Thanks..

    Reply
    • Hi Sunitha,
      You have to submit a joint declaration form through your employer to change your name in PF records. If your name is correct in PF records then you have to change your name in Aadhaar card.

      Reply
    • Hi Niraj Goswami,
      Updation doesn’t take time. If you couldn’t able to find your KYC details in uan portal then please upload again.

      Reply
  84. Hi Sir,
    I am trying to link my EPF account with aadhar, where I am getting error as below,
    Aadhaar authentication failed. AADHAAR number, Name, DOB or Gender mismatch with registered data.
    Name as per Aadhar: Bagannagari Ravikiran Reddy
    Name as per PAN: Ravikiran Reddy Bagannagari
    Name as per Passport: Bagannagari Ravikiran Reddy

    PAN was already linked, Passport also accepted and showing pending for approval.
    However, it is not accepting the Aadhar Card (though the Name on each of these are similar).
    Could you please suggest me how to proceed further on this.

    Thanks

    Reply
  85. I have some doubts about withdrawal of my pf amount of 7 years ( work from 2009 to 2016)
    1. If i need to fill 15g form for withdrawal of my pf amount
    2. How many days after the approval of kyc details i will send the filled forms to the pf office

    Reply
    • Hi Divya,
      If your total service is more than 5 years then there is no need to submit Form 15 G. You can apply for PF after Two months from your last working date. There is no time period required regarding KYC updation. After immediate approval of KYC also you can apply for PF but you must wait for 2 months after your last working date.

      Reply
  86. Dear Rajesh,
    i tried to link my Aadhar number with my UAN in ‘https://unifiedportal-mem.epfindia.gov.in/memberinterface/kyc/’ but it is showing Error ‘Temporary problem at AADHAR server. Please try after some time.’. i am facing this issue since 3 months

    Reply
    • Hi Viswa,
      It happens when your details are not completely updated to your UAN number. So please ask your employer to check your UAN number, if is there any missing details then ask them to add those details. After that you can add your KYC details in uan member portal.

      Reply
  87. while updating pan card details on unifiedportal of epfindia in kyc the error showing like { Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)

    and same while updating AADHAR card details on unifiedportal of epfindia in kyc the error showing like { Error while AADHAAR authentication.null }

    Please mail me about this.

    Reply
    • Hi Lakahsmi MN,
      If KYC updation not happens in employer portal, please try to upload your KYC details in UAN member portal.

      Reply
  88. while updating pan card details on unifiedportal of epfindia in kyc the error showing like { Pan verfication failed. (Name against UAN does not match with the NAME in Income Tax Department)

    and same while updating AADHAR card details on unifiedportal of epfindia in kyc the error showing like { Error while AADHAAR authentication.null }

    Please mail me about this.

    Reply
  89. HI there
    I am unable to add Aadhar details to my KYC information because Gender is not stated in my profile.
    There is no provision to update the Gender information under my profile. Kindly suggest the way forward.
    I am getting “Invalid Gender details for AADHAR Verification” error.

    Reply
  90. Unable to update my PAN to KYC. Getting the below error.
    “Error while Pan verfication.” I have already given correct PAN number and correct Name on the PAN CARD.

    Can anyone suggest on this?

    Reply
  91. Hi, My DOB is in incorrect in my previous UAN. I tried to update DOB with a portal but got the message that I need to submit joint declaration with employer. I had already done that but they said I first need to update DOB in UAN and then EPF. I raised a grievance and got the reply that I can update DOB on unifiedportal-mem.epfindia.gov.in/memberinterface/ portal. I am seeing that my PAN card is already uploaded and approved by previous employer but in profile DOB is incorrect. Can you please tell me how I can correct that?

    Reply
    • @ Rahul Agarwal,

      At present the only way to change date of birth of employee is by submitting joint declaration form, there is no option available in online to change dob of employee. So please contact your regional PF office through your employer.

      Reply
  92. I have retired .I have updated KYC in my Adhar Portal, however, company is saying they cannot approve KYC docs, employer portal for digital approval site is down and will be under maintenance for 2-3 months. Is this true? My UAN No is 1009-1406-5782

    Reply
  93. Hi,

    I am filling all the correct details on https://unifiedportal-mem.epfindia.gov.in/memberinterface/ >> KYC >>AADHAR Details but still getting below error:
    “Error while AADHAAR authentication.null”
    I also checked the name is as per aadhar card and all details such as DOB, Father’s name, Relation, etc are correct.

    I need to withdraw my PF and not able to do so because of this error since last 2 months.
    Can someone please help on how to withdraw my PF without getting into all this difficulties?

    Regards,
    Gaurav Sharma

    Reply
  94. Hi,
    I have been trying to add my aadhaar card to PF but always i am getting “Error while AADHAAR authentication.null ” error. I filled my correct details only as per aadhaar card.

    Kindly help me out to add aadhaar information.

    Thanks,

    Reply
    • @ Anand Mallarapu

      Please ask your employer whether all your details are updated to your UAN number or not, if is there any missing details then you get that Aadhar authentication null error.

      Reply
  95. I am getting the below mentioned error while updating my aadhaar # to UAN.

    Error while AADHAAR authentication.null.

    Kindly look into the same at the earliest. Thanks

    Reply
  96. am not able to update my adhar and pan card detail’s whenever am going to update that time showing Error while AADHAAR authentication.null this so am putting same name but it’s not working…

    Reply
    • Hi Arun,

      This error generally occurs when any of your details like your father’name, doj, dob etc are not updated to your UAN number. So please ask your employer to check whether all those detail are filled to your UAN number or not.

      Reply
  97. My name in Aadhar & Bank is Siddharth Ramarkishnan & IN Uan it is R.Siddharth.

    Will there be any problem in withdrawing PF

    Reply
    • Hi Siddharth,

      It is not a big problem , you can withdraw PF with out any problem. But you should mention your name in PF withdrawal forms as R Siddharth

      Reply
  98. Hi,

    When I registered a member and enter details it did not ask for digital signature. I approved it and approved form is showing “KYC Details Pending For Digital Signatory”.
    I have checked pending list and their is nothing there.
    If I follow your above process it shows KYC already given and there also nothing is shown in pending.

    Please help!

    Reply
  99. Hi,

    I am an employee. Can you please provide me a working link where I can update KYC in UAN as according to gms “for making any corrections in the EPF a/c requires updation of KYC in UAN is mandatory. Further, after the above updations only you may apply for correction of EPF a/c. Please contact your employer and submit joint declaration alongwith the proof of such changes ie (SSC Certificate/Birth certificate issued by registrar) to this office for taking further action to make corrections.” I have Birth certificate as well as joint declaration with me. Thanks in advance.

    Reply
    • Dear Rahul Agarwal,

      There are two ways to update KYC details, One is through your employer , they can easily update your KYC details to your UAN number in employer portal for that you need to give your Aadhar number and Bank account number. If your employer is not updating your KYC details then you can update your KYC details at UAN member portal https://unifiedportal-mem.epfindia.gov.in/memberinterface/ (But this site is not working properly for last Three months).
      So please ask your employer to add KYC details to your UAN number.

      Reply
  100. Hi Rajesh
    MY AADHHAR NO ,NAME,DOB ETC IS CORRECT IN PF PROFILE. BUT IN ADD KYC AADHHAR NO IS NOT ACEPED AND SHOW THIS Error while AADHAAR authentication.null. PLZ HELP ME.

    Reply
  101. Hi, My Employer does not know how to upload KYC & How to approve it.

    What is the other option to withdraw PF money without KYC ? or pls. provide me total step by step procedure to upload & approval of KYC.

    Pls. help…

    Reply
  102. Hi Divya,

    I have upload my Pan card and aadhar card number but that site can’t accept my record, the error is aadhar authentication failed

    please help me what can i do????

    Reply
      • Hi Rajesh, i have mentioned the exact name and adhaar no but the same error i am getting, even my employer unable to do KYC due to their web application is not working since long and company getting closed. please help.

        Reply
        • Hi Rahul,

          It happens when details like dob, doj, gender or relation are not updated with your UAN, so please ask your employer to check whether all these details are available to your UAN number on not.

          Reply
          • thanks rajesh for the information, however there is problem that in my UAN month of my DOB is different which has updated by my employer mistakenly. now what i have to do as my employer unable to upload the documents.

          • Hi Rahul,

            In your case you have to submit a joint declaration form along with your employer to your regional PF office to change your date of birth.

  103. Hi Rajesh,
    We are facing with the issue of two UAN number have been allotted to some of the new joiners who joined in the month of NOV-16.Only for the month of November the PF amount is paid in the one UAN number where as other months PF amount is paid in the other.
    Please help me in this regards.
    Regards
    umesh

    Reply
    • Hi Johnsy,
      If you have already exited the member then you can’t able to update their KYC. Only employees can able to update their KYC details in UAN member portal.

      Reply
  104. Thank you Rajesh. How do i update the service details? I don’t seem to find an option but i can see that they are not updated.

    Please could you let me know?

    Regards
    Bindiya

    Reply
    • Also I think the missing details option is available for the employer only and not the employee? I can’t seem to see that option for me.

      Regards
      Bindiya

      Reply
      • @ Bindiya,

        At present there is no option for employee to add his or her missing details, even employer only can view missing details of employee but employer also can’t able to add missing details in online.

        Reply
    • Hi Bindiya,

      There is no need to add service details. Employees can transfer their previous PF amount to new account by filling PF transfer form 13.

      Reply
      • Thanks Rajesh so basically neither I or my employer can add my service details. So this means I won’t be able to add my Aadhar details as I’ll keep getting the same error. Is there any other solution without linking Aadhar details to UAN and without employer attestation?

        Regards
        Bindiya

        Reply
        • Hi Bindia,

          At present there is no option to update Aadhar details. But you can able to withdraw your PF amount by filling newly introduced Aadhar composite claim form non aadhar version.

          Reply
          • Thanks Rajesh – please can you tell me the forms i will need to submit? Form numbers if you have these too please?

            Regards
            Bindiya

  105. Hi

    I have double and many more times checked the Aadhar number and name and what i have entered is correct. I am yet receiving the same error over and over again that says ‘Unexpected error occured. Error at the time of AADHAAR authentication’.

    Is there anything else we can do to update?

    Regards
    bindiya

    Reply
    • Hi Bindiya,

      It may be happened due to missing details of that particular employees, so please check whether all the details like dob, doj, father name, gender are entered for that employee or not. You can check those details in Missing Details in home page of unified PF Portal.

      Reply
  106. Aadhaar authentication failed during KYC updation, entered all details correctly,tried multiple times even though facing same issue,and more peoples facing this issue so please provide appropriate solution on this

    Reply
    • Hi Amol Shinde,

      Aadhaar authentication generally fails when name on aadhaar card and name which you entered in KYC details varies. So enter name as on aadhaar card.

      Reply
  107. Please help me to update my Aadhaar details to my UAN account
    as i already resigned & left the company. how to update & claim my PF amount.

    Reply
  108. hi , i am not able to update my KYC details ,i am getting below error, please advise

    getting error for PAN: Error while Pan verfication.
    getting error for AADHAR: Unexpected error occured. Error at the time of AADHAAR authentication.
    FYI: name in KYC portal is MANJUNATHA NANDIPURA SHANTHAPPA but in PAN and AADHAAR is having MANJUNATHA N S ,please advise

    Reply
      • From past two months i am facing the same problem, not able to update my kyc details, i have entered my name as printed on my documents, still i am facing the problem, please help.

        Reply
      • Hi Mr. Rajesh,

        I’ve tried to update my ADHAAR card details in the portal multiple times but constantly got the same error.

        “Error while AADHAAR authentication.null”

        P.S: The name in my ADHAAR card and EPF portal does not vary and i have typed the same wile updating KYC.

        Kindly help in this regards.
        Looking forward for your response.

        Reply
  109. Pls help me out, I submit kyc details of a employee in approvals > approve then the site redirected java. Many times im updated java 8, but still not working.

    Reply
  110. sir,
    one of our staff name the initial has been expanded in the aadhaar card and in the offical record it is just mentioned as initial with one letter.Now his aadhaar card unable to upload.When I upadate the AAdhaar information it shows name, DOB or Gender missmach as per the records.Pl let me know what to do in this case.

    Reply
    • @ M G Srinivas
      please check whether the details of the employees appearing in PF portal are correct or not. If they are not correct then write a letter to PF office to change those details , then only you can able to update KYC details.

      Reply
  111. Sir/Madam,
    While we are trying to approve the kyc of the members with digital signature but every time we failed to do so as the site is not responded with digital signature. Although we have updated the java version and our LIN No. has also been activated.
    so, kindly inform us how can we overcome this crisis.

    Reply
  112. Hi,
    I am fill KYC of Employees but in Aadhar No. not accepted. Error is authetication of adhar or mismatch data.
    how to solve it.

    Reply
    • Hi Jatinder,
      It happens when name in Aadhaar and name which you entered in KYC details varies. So please add name as per Aadhaar records while updating KYC.

      Reply
      • entered all details correctly,tried multiple times even though facing same issue,and more peoples facing this issue so please provide appropriate solution on this

        Reply
    • HI Vishal Garg,
      It will be used to bulk updation of KYC details of employees, generally it reduces the time consumption of the employer to update KYC details of employees

      Reply
  113. Hello everybody… since Jan-2017 I am trying to update our employee details in new uan based website, but unable to do due to unaware reasons. Without update employees date of birth, father name and other details, can upload KYC documents and unable to approve the same.

    Can anybody please respond to my query please.

    Reply
  114. Employee details like DOB/DOJ and personal details are not updated. How can we edit/update in the new portal. Only after updating this KYC process can be completed.

    Reply
  115. few employees had left our organization but they are present in the active members list…if i exit them now, i hope there wont be any problem for them while submitting claim form / Transfer…

    Reply
    • Hi Prasanth
      You can exit them by entering their exit dates from your organization. Even if they present in active members also there is no problem. But it is better to mention their exit dates. So that employees can easily withdraw their PF amount.

      Reply
  116. Employee details like DOB/DOJ and personal details are not updated. How can we edit/update in the new portal. Only after updating this KYC process can be completed.

    Reply
    • Hi Rajesh
      At present there is no option in online to add missing details in unified PF portal, your employer has to write a letter to your regional PF office to add missing details of your employees.

      Reply
    • Hi Dhananjay kumar,

      Please ask your employer whether all your details like date of birth and father name are linked to your UAN number or not.

      Reply
  117. sql error occuring at time of approval of new UAN added. I have been trying for last 20 days on different systems. pls help.

    Regards
    Malkeet
    +91 99159 73593

    Reply
  118. after putting all the details , then going with the digital signature writen as sign with PDF and close what does it mean Can’t understand., please help

    Reply
    • @ Narasi Solanki

      This happens due to difference in name on Aadhaar card and entered name in EPF portal. Please check whether you have entered correct name or not.

      Reply
  119. I have also tried to update the KYc details but its not udpdating.
    its hsowing “Unexpected error occured. Error at the time of AADHAAR authentication” .I think the server for this webiste is very slow.
    Can someone help?

    Reply
    • @ Varun Sharmau
      It may be because of two reasons, one is as you said it may be a server problem, and other one is due to difference in name on Aadhaar card and name entered in PF portal.

      Reply
  120. How to change mobile number of the member as it is wrongly entered by employer.wrong number does not exist to ask the password also.

    Reply
      • Thanks Rajesh….few employees had left our organization but they are present in the active members list…if i exit them now, i hope there wont be any problem for them while submitting claim form / Transfer…

        Reply
        • Hi Prasanth,

          It was not a problem, EPFO officials will consider the last contribution month of the employee as exit date for example like Jan 31 or Feb 28 etc. But when you have particular exit date then it is better to add.

          Reply
    • Hai Murali,

      There is no need to upload documents, you just enter document numbers and names as on documents, now the site is working.

      Reply
  121. Hi Sir/madam,

    Is there any way for employee to update his AADHAAR card details on portal ? because whenever I tried to update AADHAAR card details on the web portal https://unifiedportal-mem.epfindia.gov.in/, I am getting error “Unexpected error occured. Error at the time of AADHAAR authentication.”
    Currently only bank account and PAN number is approved under KYC but I am unable to do so for AADHAAR.

    Reply
    • Except aadhar card number I could update everything..anyone knows how to update aadhar information..continuously showing unexpected error something! How can I fix it..is there any secondary option to fix the prob?

      Reply
  122. i am getting this error while trying to add Aadhr details in KYC.
    Unexpected error occured. Error at the time of AADHAAR authentication

    Reply
  123. PF Higher wages EX Rs.41670 wages contribution (12%) Rs.5,000/in ECR portal it is not accepting reply me last 3 months it is accepted

    Reply
    • @ Sreedhar Pani
      You have to take only 15000 as pension wage.
      Finally Employee contribution to PF is 12% = 5000 (On PF wage 41670)
      Employer contribution to pension 8.33% = 1249 (On 15000)
      Employer contribution to PF = 5000 – 1249 = 3751

      Reply

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