If you are struggling to approve the KYC details of your employees with the digital signature in PF portal, and are you always redirecting to Java update page while updating KYC of employees, and even after installing the latest version of Java also if you are not able to use DSC for KYC approval then read this completely.
Java releases updates regularly and whenever Java releases an update then you will be redirected to Java update page. There you can download and install the latest version of Java.
But here the problem that employers are facing is even after installing the latest version of Java also they are not able to approve KYC with DSC.
Here the problem is not with the Java, it is with the browser which you are using. Java is a computer programming language needed to run some software programmes. So it is always better to install the latest version of Java.
Browsers Required For EPF DSC:
If you are a Chrome user then you need to install a Google Chrome version less than 42, if you are a Mozilla Firefox user then you need to install version 48.
The above versions of these browsers don’t support Java plugins. When you use the above version of these browsers then you will find this message
“We have detected you are using Google Chrome and might be unable to use the Java plugin from this browser. Starting with Version 42 (released April 2015), Chrome has disabled the standard way in which browsers support plugins “
You can observe it in below images.
For Chrome Users:
Suppose if you are using Google Chrome version 48 then I will find this message the same will happen in case of Firefox also.
If you are using the lower versions of Chrome or Firefox then you don’t see the above message, suppose if you are using Firefox version 48 then the Java update page will appear like this.
So if you are looking for which Java version is required for EPF digital signature then the answer is you always need to update the latest version of Java. At present Java has version 8 update 181, which was released on 17 July 2018.
EPFO digital signature Java version free download:
So finally if you want to use the digital signature to approve KYC of employees without any problem then you need to have the following system requirements.
System requirements for EPFO digital signature:
- Active digital signature certificate
- Mozilla Firefox version 48 / Google Chrome version below 42.
- Latest Java update, at present version 8, update 181.
How to know Google Chrome browser version:
Go to Chrome browser settings or click Alt+F and click on help and now click on about Google Chrome to know the version of your Chrome browser.
How to know Mozilla Firefox browser version:
Click Alt + F, now menu opens, now go to Help and click on about Firefox there you can find the version of your Firefox browser.