EPF members whose claim status is not properly updated by the EPFO officer and when it was rejected then the claim status will be shown as rejected due to ok/ok. Generally whenever a claim is rejected by EPFO then the status will be clearly updated in PF claim status portal. But in some cases, the claims will be rejected without any information. If you are also facing the same problem then follow the below procedure.
PF claim rejected due to Ok/Ok means
It simply tells that your claim is rejected but the exact reason is not updated in PF claim status portal
How to solve this problem of PF claim rejection due to Ok/Ok
To solve this issue you need to raise a grievance portal.
Step 1:- Go to EPF grievance portal and select the status as Individual and enter other required information like your PF number, your company details, phone number, email id etc.
Step 2:- After entering all the required information now select the grievance category as Final settlement / Withdrawal of PF.
Step 3:- Now in description section type the below information and click on submit.
Dear EPFO team,
I have applied for my PF claim on _________ but my claim is rejected due to ok/ok problem. I didn’t find any reason for my claim rejection. So please let me know why my claim was rejected so that I can solve my problem and I will reapply the claim.
Note: Some times the submission will not work in some computers, so when it doesn’t work in your system then try in another system
After raising a grievance in PF portal within 24-48 hours you will receive a reply mail from your PF office, in that mail, you can know exactly why your PF claim is rejected, by solving that issue you can get your PF claim amount.
Possible EPF Claim Rejection Reasons
1. Mismatch of details in PF portal and KYC: If your basic details in PF like name, gender, date of birth and relationship details don’t match with the details present in Aadhar then your claim may get rejected.
2. Authorized signature mismatch: If your employer digital signature is not valid or not renewed then also your claim will get rejected.
3. Not submitting form 15G and PAN card: When EPF member doesn’t submit form 15G and PAN copy for claims above 50000 Rs in below 5 yrs of service then also their claim will get rejected.
4. When EPF member doesn’t complete 6 months of service: When an EPF member doesn’t have at least 6 months of service then pension claims will be rejected.
How to Resubmit Rejected PF Claim
For offline claims
- If your PF claim is rejected due to employer mistake then your PF claim forms will be sent to your employer, then they have to rectify their problem and should resubmit your PF claim forms.
- If the claim is rejected due to employee mistake then claim forms will be sent to employee address, then the employee has to correct those mistakes and resubmit the claim forms.
For online claims
The employee should correct the rejection problem and after that reclaim the PF amount online at UAN member portal.
15 thoughts on “Online EPF Claim 19,10C&31 Rejected Reason OK/Ok [Solution]”
Hello anyone help for this? i closed my PF account due to some issues,i got following error
what is the reason & what i do now after rejection? again new raise its not possible bcoz already its take one month ..
Your Claim [ Claim Id – TNMAS22******* has been rejected due to :
1) TECHNICAL ERROR NCP
2) UAN CLAIM � CANCELLED CHEQUE NOT AS PER KYC BANK DETAILS
I have applied for my PF claim on 22OCT2022 but my claim is rejected due to AOK/AOK problem. I didn’t find any reason for my claim rejection. So please let me know why my claim was rejected so that I can solve my problem and I will reapply the claim.UNA NO 100595394875
Ifsc code mistmach
Claim Rejected NOT ELIGIBLE DUE TO INSUFFICIENT MEMBER SERVICE(SERVICE LESS THAN 7 YEARS) FOR THIS PARA. Please suggest how can I withdraw my Pf amount.
Claim Rejected COUNT recvd upto 03/20,DOL DIFERS CLARIFY FOR NON CONT PERIOD,ONSITE COPY RO.CEHNNAI2@EPFINDIA.GOV.IN
I have apply for pf advance withdrawal and rejected 3 times. The reason is not eligible insufficient balance my pf from 2013 onwards 6 months back my company was changed and I transfer my old company account to new company account. Please give me advice how apply
My EPF Partial Withdrawal claim ( Form 31 – Online) got rejected with following reason –
Claim Rejected JOINT OPTION UNDER PARA 26 (6) OF EPF ACT IS NOT SUBMITTED TO THIS OFFICE TILL DATE
Please giude me to fix this .
Hi sir, I need your advise regarding my pf claim rejection due to CAS. I had resigned 1 year ago from company (worked for 7 years). My account has been transferred from NGNAG0063501000 to THTHA0098878000 ( in same company with 2 member ID) and date of exit is also updated. I have submitted online claim form 19 along with 10c 3 times, but it was rejected, but all my KYC details are verified and updated in pf site. After submitting form 19, & 10c, my claim was rejected due to CAS?? Sir, Pls help me how to correct this error? Is it mandatory to submit 15g form also after completion of 7 years & after resignation? any approval letter required from old company? can pf member ID blocked/deactivated after 3 unsuccessful attempts? I tried to contact Thane PF office different numbers but not connected and toll-free number also, Kindly pls help & reply to solve this issue & what is the exact procedure for final PF settlement ?
Form 19 Claim Rejected AUTHORISED AMOUNT SHOULD BE ZERO AS PER SYSTEM REMARK
Dear EPFO team,
I have applied for my PF claim on ____16/10/2021_____ but my claim is rejected authorized amount zero. I didn’t find any reason for my claim rejection. So please let me know why my claim was rejected so that I can solve my problem and I will reapply the claim.
10c claim rejected AUTHORIZE AMOUNT ZERO ?
One time pf apply online claim but returned pf office… my bank account number wrong entered…
My correct bank account number kyc approved second time epfo online claim which days credit amount
well done sir helpful article
I have applied for my PF claim on 21FEB2019 but my claim is rejected due to ok/ok problem. I didn’t find any reason for my claim rejection. So please let me know why my claim was rejected so that I can solve my problem and I will reapply the claim.UNA NO 100618992190