Whenever the previous employer doesn’t have a valid digital signature or their digital signature was expired then it will affect the PF claims of their EPF member. EPF will only process the PF claims of EPF embers whose employers have a valid digital signature. If your employer doesn’t have an authorized digital signature then your claim will be rejected and claim status will be shown as
Your Claim [ Claim Id – GRVSP17080000xxxx ] has been rejected due to: 1) AUTHORISED OFFICERS SIGNATURE NOT TALLYING, SUBMIT CLAIM FORMS WITH ATTESTED BY AUTHORISED OFFICER 2) AUTHORISED OFFICERs SIGNATURE NOT TALLYING
Having an authorized digital signature is the primary responsibility of every employer, it is required to approve the KYC details of the employees, and to approve the basic details modification requests of the employees. Without a digital signature, all these works will become pending.
Even though the EPFO has provided an alternative to digital signature with esigner, but using digital signature makes all PF related works is easy. Getting a digital signature doesn’t cost much, per year the cost will be less than 1000 Rs.
So if your PF claim rejected due to the non-availability of the authorized digital signature at your employer then first tell your employer about the issue, if still, they don’t take necessary action then complain about them at EPF grievance portal.