What to do if Online PF Withdrawal Claim Rejected

There are mainly Two reasons for rejection of online PF claims of the employees. They are incorrect bank account details and the second one is the non submission of PF form 15G or PAN for claims more than 50000 Rs in below 5yrs of service.

Online EPF Claim Rejection Reasons

Two main reasons for rejection of online PF claims

  • Incorrect bank account details
  • Non-submission of form 15G (For online claims not linking PAN)

When compared with offline EPF claims there is less possibility for rejection of online claims. Because the online claim process is possible only when all the details of employees are correct. Otherwise, they can’t able to link their Aadhar number and other KYC details with UAN number.

When UAN is not linked with KYC then it is not possible to claim PF online. So in maximum cases, online claims don’t get rejected. As we discussed earlier there are only Two reasons for not getting PF claim online, they are incorrect bank account details and not linking PAN.

Whenever your PF claim amount is more than 50000 Rs and when you are withdrawing it in less than 5yrs of service then you need to link your PAN with UAN, otherwise tax will deduct from your claim amount. In order to prevent tax deduction, EPFO rejects your claim. So, in this case, link your PAN with your UAN.

In that case, you need correct your bank account details and again apply for EPF claim.

Also read: How to change bank account details in UAN

Rejection reasons in offline PF claims

There are several reasons for rejection of offline PF claims, which includes improperly filled PF claim forms, data mismatch in KYC and UAN member portal, the mismatch in authorized officers signature, and the main reason wrong basic details in PF portal like name of the member, relationship details, DOB, DOJ, DOE etc.

Online PF withdrawal claim rejected what to do now

What to do if online PF withdrawal claim rejected:

If your online claim is rejected due to incorrect bank account details like bank a/c number and IFSC code then correct your bank account details and again claim for the PF amount.

Whenever your online PF claim is rejected due to non-submission of PF form 15G and PAN then you need to link your PAN with your UAN and ask your employer to approve PAN number with the digital signature. For online claims, there is no need to submit to form 15G.

When your offline PF claim is rejected due to any of the above reasons then correct it and reapply for your claim again

Also read: What is PF Reauthorization Form

32 thoughts on “What to do if Online PF Withdrawal Claim Rejected”

  1. I am really sick and tired of submitting my online claims for full withdrawal. I got rejected 15 times and each time for different reasons. They wait for 20 days and one fine morning and sms comes saying that ” your online claims is rejected ” and when you check, it is an absurd reasons. We can’t even take out our very own hard earned money. What is the legally way out? Please help. Thanks

    • I can understand your pain, sometimes it happens.
      Please provide the reason for rejection so that I can help you.
      If the reason is no clear, register a complaint on PF grievance portal to know exactly why the claim got rejected.

  2. The claim is rejected however I do not see a reason. Can someone guide me where can i see the reason. The status shows rejected.
    What may be the reason if it is rejected with no further details please ?

  3. Hello rajesh,

    My claim request got rejected due to below reason, please guild me to reapply.



  4. I have linked PAN, got approved PAN Number approved by Employer with digital signature. All these details are available on EPFO portal.
    Still my Claim got rejected for PAN not submitted..(no discripancy in details of PAN).
    Can someone through light on this.
    {Even while online claim submission portal doesn’t give option to (re) submit PAN.}

    • Better register a complaint on the EPF grievance portal website to know the exact reason.
      Sometimes EPF claim status shows wrong reasons.

      • There is option on EPFO site to submit PAN. Do I need to RESUBMIT the same PAN card which is already registered approved and displayed in KYC part of Portal.
        Will it solve my problem “PAB Not Submitted”

  5. My Online EPFO claim of form 19 and 10C has been rejected “PAN CARD NOT SUBMITTED BY MEMBER”
    But the KYC page of EPFO portal my PAN remark shows Status: Approved , Sign Type: DSC
    What could be the reason?? What I need to do??

    • Maybe the name on your PAN and EPF portal is not matching. If it is same then register a complaint on the EPF grievance portal, they will solve your problem.


    What does this rejection comment mean? Does it mean I need to upload the cancelled cheque image again?

    • If your service is below 5 yrs and PF amount is above 50,000 Rs then you need to submit form 15G while submitting form 19.

  7. My EPF Rejected with below reason. Can you please tell me what the error message meaning is,


    Thank you.

  8. I submitted my application for form 19 and they rejected that.Reason was PAN DETAILS NOT APPROVED BY EMPLOYER AND Form 15G not submitted by employee.My PAN details are already approved by the employer and I submitted the form 15G .Then why it got rejected?How can they say this reason.What to do now?

    • It is not a problem even though you upload form 15G when it is not required. EPFO officer will cancel that form 15G.

  9. i have left job from nov 2019 pf claim 2 time rejected by epfo office .claim rejected due to exit date is 2016 by hr department .Hr team not rectify this issue .pls help me if possible

    • First, you have to correct your date of exit, for that submit PF joint declaration form & a request letter to correct DOE to your regional PF office, after correction of the date of exit you can withdraw your PF amount online.

  10. My PF Is rejected by Saying that While Filling Claim Do not Use Upper Case Symbols. Also My Present Employer PF Account is Trust Base. So Which PF Number is should to Transfer PF

  11. I have already updated my KYC in UAN but my claim has been rejected due to below reason :-

    01.Claim Rejected FORM 15 NOT SUBMITTED BY MEMBER

  12. My PF and Aadhar card details were already approved by the employer. I had left the job (60 days period completed), I did not fill the form 15g as my income was more than 2,50,000.
    But my claim got rejected with following reason.
    Your Claim [ Claim Id – ] has been rejected due to : 1) OK 2) FORM 15 G / 15H, PAN CARD NOT SUBMITTED BY MEMBER
    Can anyone help me with this?

  13. Kindly reply with solution, How to reprocess?
    has been rejected due to : 1) ALONG WITH 15G FORM 2) CERTIFICATE ENCLOSED IS IMPROPER

    has been rejected due to : 1) OK 2) NOT ELIGIBLE-INSUFFICIENT SERVICE


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