Recently EPF members are facing this problem on the UAN member portal from 07 Aug 2020, when they want to apply for PF withdrawal online. Even though their bank account details are linked to their PF accounts and digitally approved by their employer still they are getting a message of “Your bank KYC is not digitally signed by the employer, cannot proceed” while using PF online services.
Recent Update as on 19 Aug 2020: As EPFO said the problem will be resolved after 18th Aug 2020, now most of the EPF members are not getting this error. Still, if you are getting this error then follow the below process to solve your bank KYC problem in EPF portal.
How to Solve this Problem (100% Working Solution)
As EPFO said the problem was resolved for most of the EPF members from 18 August 2020, but still there are some EPF members who are facing this bank KYC problem, for them, the solution is re-updating bank account details on UAN member portal. Here is the step by step process to solve your bank KYC is not digitally signed by employer problem.
Step 1:- Go to UAN member portal and login with your UAN number and password.
Step 2:- After login go to menu option and select Manage -> KYC option.
Step 3:- Now tick the bank option and enter your bank account details like your name, bank account number and IFSC code correctly and click on save.
Step 4:– Now your bank account details will appear on KYC pending for approval section.
Step 5:- Now your employer can see the pending bank KYC request in their employer PF portal. Once they approve it with their digital signature then your new bank account details will become active.
Step 6:- After the approval of your employer your bank account details will visible under digitally approved KYC section
Step 7:- Now go to online services in menu and click on online services ->> claim form 31, 19, 10 C & 10 D. Now you don’t see the error and you will redirect to PF claim page.
If you need any support during the above process then you can contact EPFO customer by calling their toll free number ✆ 18001118005 (or) at EPF grievance portal.
What Does It Mean: Your Bank KYC is Not Digitally Signed by Employer, Cannot Proceed in EPF
The meaning of the above message is your bank account details are not approved by your employer with their digital signature, so you should ask your employer to approve them with their digital signature.
Why EPF Members are Getting This Error
The reason for getting this error on the UAN member portal is, EPFO is trying to migrate their websites to the new system. it may be new web hosting or a new web platform (which was not clearly mentioned). Due to this migration process, EPF members may face this problem temporarily. Once the migration process completes then this problem will be solved.
Conclusion
EPFO is trying to make some changes to their websites to improve their online service, as they have already told that this activity was completed on 18th Aug 2020. Still, if you are facing this problem then it is better to reupdate your bank account details and ask your employer to approve them, that is the only solution right now to solve this PF bank KYC problem.
Hi ,
Although my KYC details shows as approved by Bank/Employer ,when i try to click on claim services,its says kyc not digitally signed.
I have 4 accounts under one uan
Please advise
If your KYC is under digitally approved KYC section, the error may be due to the technical error from EPFO side.
Wait for 2-3 days and retry.
If KYC is not under digitally approved KYC section, you have to resubmit your KYC.
I am experiencing an issue with updating my bank details in the KYC section on the EPFO website. I would greatly appreciate your assistance in resolving this. The problem is that I have incorrectly updated the IFSC code, which has led to a rejection. Could you please guide me on how to update this section again?
You can reupdate the correct bank details again, and wait for employer’s approval.
After approval you can apply for PF withdawal.
I left my job and now I want to claim the amount but due to changing my bank Branch the IFSC code has changes.
I updated in the UAN login but its has been a weeks
Kyc pending (pending from employer for digitally sign)
Since i left my job so my question is what if employer did not approve?
Any helpline for that?
If your employer is operating their business, they should approve your KYC.
If else, either you have to meet your employer directly or register a complaint on EPF grivance portal.
I left my job 3 years back and didn’t join any new company. But I am also getting the same message. Any suggestions is highly appreciated.
Thank you
You have to update your bank details on UAN portal to claim PF and pension amounts.
For SBI accounts employer’s approval is not required, for other banks employer’s approval is needed.
How? please explain.how to do kyc without employer
Sir I have SBI account but in my pf portal facing the same problem kindly suggest….
Hi
I am also having same issue I have uploaded my bank details but it’s saying sill pending with employer. Why it’s too delay from the department
I have updated my bank account details and its showing now Pending with Employer for digital signing. But I checked with my employer and they told they dint get any notification about my request. What should I do now.
I’m facing the same issue, did you get any solution for this?
This month nov 6 i add my bank details and complete my kyc then i check my pending status it shows ,your pending request is pending with employer digital signing
Then after more than 10 fays i check my pending status still your pending request is pending with employer digital signing
Then i go to ask my institute officer he told me you have no pending request for our school portal i suffered a lot now what I will do now sir please explain me.
In how many days the employer should give the digital signature
MERE PF ME YE SHOW KAR RHA HAI
Pending with Employer for digital signing
Mera bank kyc pending dikha rha h aur mera company se approvel mil gya h fer bhi
It is intimated that your bank account seeded through member portal is being verified by your bank automatically. There is no roll of EPFO in verification of bank account.
My account is already approved & Digitally signed the why this message reply given by EPFO during my Final withdrawal.
My Bank kyc is under verification since august 29.I have already informed to company HR and also connected with respective bank manager(SBI).Manager said that they have already gave the approval,but still the same status shows on the PF unified portal.kindly guide me to the next step.
Your bank KYC is not digitally signed by employer, cannot proceed. So many days KYC updated but no reply only for digital signature pending option
I’m getting this error message.
How to resolve the issue.
That means it is getting delayed by your employer, so better contact and ask them to approve your bank details on their employer’s PF portal.
Currently I’m not working. So want to withdraw pf. So I have updated central bsnk of India details in kyc. It’s been 15 days. Status still shows pending request. And my ex employers says thy dint get any kyc approval request. Now can I give some other bank details in kyc? Other than sbi any brand which dies nt need employer approval? How long it vl take for bank kyc to b approved? Some one pls help
I am facing same issue, did old employer approve finally?
Hi All,
i am getting msg ” Invalid bank account, verify your bank account via self mode or employer (DB), so I have placed request for Bank KYC update on 17th Jul 22, still the status is showing “Verification under process”, my employer haven’t received the request yet.
Kindly clarify how to get out of this.
I have updated my bank account details and its showing now Pending with Employer for digital signing. But I checked with my employer and they told they dint get any notification about my request. What should I do now.
Same problem is mine but employer said it didn’t get the entry, how we can approve this , if u get some solution pls let me know also
Email ID- mathur.aman1@gmail.com
Same here. How to solve this
Same issue , Was anyone able to resolve it please. If yes, could you please connect with me on jones2050@gmail.com. Many thanks.
My SBI KYC for EPF claim settlement now the status changed to “pending with employer for digital signing”. But I was told that the approval is done by SBI directly and it is without employer. My employer says that the link is available to him for digital signing. Now what to do?
Hi Savitri, I am facing the same issue with SBI KYC. The status changed to Pending with Employer for digital signing . When I checked with my employer they are unable to see my pending KYC. Please let me know if you have resolved it. Would be great if you could drop a message to my mail id jones2050@gmail.com
Hi Savitri & Jones , I am facing the same issue with SBI KYC. The status changed to Pending with Employer for digital signing. if you have resolved it.
i already had a approved set of KYC om my ex employer that i left last year…
Current employer didn’t initiate any kyc …
so can i withdraw an advance claim from my current employer on the basis of my ex employer’s KYC, or i need a fresh kyc with current employer? kINDLY SUGGEST…
Yes, you can withdraw PF advance.
You don’t need to link your Aadhar and bank details every time when you join a new job.
How to do that???
Sir, My wife left the job in school, I have already approved Pan Card and Aadhar Card, I have also submited Bank Details in Online , now only Bank approved pending by employer by digital signature, if employer not Respose and not verify bank account then what to do, and how to claim PF amount.
Mr Rajesh can you kindly confirm , is it your own experience that SBI account do not need employer approval .
Regards
Yes, it’s my own experience as well.
Is it only sbi or are there any other banks where u dnt need employer approval?
It is only for SBI, for other banks employers approval is mandatory.
Sir my KYC is already in my side but digital assignment is pending hr side i try KYC 2 chance but not approved by hr please my problem’s solution
Hi All,
If the person resigned & moved out of company, but still the KYC digital error is not approved by employer. Will the last employer still have access to digitally sign the Bank KYC ?
Please clarify
Best Regards
Ravi
Your bank KYC is not digitally signed by employer, cannot proceed.
I’m getting this error message.
How to resolve the issue.
Pls suggest me
Your bank details should be approved by your company in their company PF portal, so ask them to approve your bank details.
(For SBI bank accounts, employer approval is not required, for other banks, it is required).
I have an SBI bank account but still getting the error.
The employer is not responding to my emails, what could I do.
Sometimes it will take a maximum of 7 days.
If it doesn’t get approved automatically then register a complaint on EPF grievance portal website.
Hi Rajesh, my issue is kind of weird. I had updated SBI bank details in my EPF portal. Initially it was pending for verification but after few days the status changed to pending with employer for digital Signing. I checked with my employer and they don’t see my kyc entry. What should I do? Like you said for SBI it should be the bank who approves.
It takes a maximum of 7 days to get SBI accounts approved without the employer’s intervention.
If it delays more than 7 days, register a complaint on the EPF grievance portal.
Hi Rajesh. Thank you for your response. Yes, I did raise a grievance after 7 days. This is what the response I got from them. “EPFO office has no role in approval of Bank KYC”