Aadhar authentication failure for EPF has become a common error for EPF members who are trying to link their Aadhar number with a UAN number. You need to link your Aadhar with UAN to avail online PF facilities such as online PF withdrawal or transfer etc.
If your data like name, DOB, gender present in your Aadhar card and PF portal don’t match then you will get the following error that “aadhaar authentication failed. aadhaar number name dob or gender mismatch with registered data. epfo. ” Here we have a solution for this problem
How to Solve Aadhaar Number Name DOB Gender Mismatch in EPF Portal
The solution for this problem is you need to match the details present on the Aadhar card with the details in the PF portal. If your details are wrong on the Aadhar card then you need to correct them on the Aadhar card, if your details are wrong in the PF account then you need to correct them in the PF account.
i) Suppose if your demographic details like name, DOB, gender are wrongly mentioned on Aadhar then you need to visit your nearest Aadhar enrollment center to correct them, or if your mobile number is already linked to your Aadhar then you can correct them online also.
ii) If your details are wrongly mentioned in the PF portal, then you need to correct your details in PF portal either online or offline.
To correct your PF details offline submit PF joint declaration form to your regional EPF office, then within 20-30 days your details will be corrected once they are corrected then you can link your Aadhar with your UAN.
(Or)
You can also correct your basic demographic details online at the UAN member portal. For that login to UAN member portal and go to manage option and there click on modify basic details option. Now a new page will open there enter your correct details and request your employer to approve those details.
iii) In some rare cases, you may not able to find your details in the PF portal i.e your employer may not enter your complete details in PF portal. For example, if your employer doesn’t mention your gender in PF portal then while linking your Aadhar with UAN you will get invalid gender details for Aadhar authentication error.
Similarly, if they don’t enter your DOB, then you may get the error that aadhaar authentication failed. pi (basic) attributes of demographic data did not match in epfo.
In this case, ask your HR department to update your missing details in PF portal, once they update your details in their employer PF portal then you can link your Aadhar with UAN number.
The employer can easily update your missing details in their employer PF portal and this doesn’t require the approval of your regional EPF office, whereas for corrections you need the approval of your regional EPF office.
Hi,
I am unable to authenticate to transfer the PF account from old to new account. It shows the error like “Mobile number received from uidai service does not match with the available data in unified portal”. There was no issue last time when I transferred. Please let me know what the problem is.
Note: I am receiving OTP on the same mobile number, which is registered for Aadhar as well as on EPFO.
Pls suggest if anyone had a same issue
Hi there! Just wanted to know if you were able to solve this issue…because I am also receiving the same error message.
Hi again Rahul. I just figured it out. I was receiving the same error and realized that the phone number registered with my Aadhaar card (where I was receiving the OTP) and the number in my PF account were different. I have access to both the numbers, so I updated the mobile number in my PF account so that the number in my PF account and the number registered with my Aadhaar card are same. Then I tried once again and the claim was submitted successfully.
Thought you might like to know in case you are still stuck with it. Good luck!
I’m getting “An unexpected error has occurred. Click here for Home” after entering Virtual ID and I have tried re-logging multiple times and entered Virtual ID but same error appears again and again. Help on this anybody? TIA.
I HAD MY CORRECT DETAILS IN BOTH EPF & AADHAAR ACCOUNT AND WAS STILL FAILING TO AUTHENTICATE. I NOTICED THAT MY NAME HAD THE MR PREFIX AND I HAVE REQUESTED EPF CORRECTION TO REMOVE THE MR FROM MY NAME. I AM ASSUMING THIS IS THE ISSUE, LETS SEE.
I am also facing the same error, my name in UAN is surname and name, in adhaar card is name and surname, in Pan card is name and surname. So what should I do now, still I am getting the error in adhaar authentication. I recently changed my name in Adhaar card and waiting for EPFO approval.
hi,
My basic details change request is getting rejected by EPFO field office saying “Submit JD Physically with all attested documents per circular dtd 12 02 2021 n SLC or Pasprt or Birth Cert if DOB change.” So exact what kind of documents I need to submit and on which address. Please guide. Thus request I have raised to change my name and link adhar to UAN
Maybe there is a huge difference between your Aadhar name and your PF name.
So better submit a PF joint declaration form, Aadhar card copy and 10th Class marks list (or) any other documents mentioned in the list.
My Aadhar and PAN details are same. Still i am facing issue with this error.
Aadhaar authentication failed. AADHAAR number, Name, DOB or Gender mismatch with registered data.
please suggest…
You will get this problem when your details in Aadhar and PF don’t match. So pls check your name, dob in both your Aadhar and PF, and correct the wrong ones.
Rajesh,
Details are exactly matching comparing Aadhar and EPFO profile. But still getting this error.
Hi Prasanna,
Even I am facing the same issue. Did you get any solution?
Sir, Recently I had applied for changes in basic details and later I directly updated my aadhar and got it verified. But now my employer has approved my request over basic details which was earlier one . But I don’t want it to get approved. Please help me with this. If it gets approved it will again be mismatched
Raise a complaint on the EPF grievance portal to not approve your KYC, they will help you in this regard.
While in procedure for E-nomination of Aadhaar Card demographic verification of nominee, after the the Virtual ID is entered its showing that ‘Pi (basic) attributes of demographic data did not match’ even though the nominee details entered is correct.
I have even tried entering other person as nominee, still it is showing same status.
Please suggest.
Same here man
If you got solutions plz help me
Hi
I am joined a company 6 months back but still i didn’t got my UAN number so i sent a mail to my HR teams they replied mail like this
(“Aadhaar authentication failed. Demographic information such as Name, Date of Birth, Gender or any combination of the same available with the UIDAI/AADHAAR system do not match with details available with EPFO. Kindly get it corrected at UIDAI or in the EPFO records through Basic details change functionality. “)
as my know my Aadhar details are correct, but i don’t know in EPFO details because i didn’t got my UAN number. is there any way to check EPFO details.
If you have PF account then sure you will get your UAN, there is no link between getting UAN and Aadhar.
Aadhar is mandatory only when you want to utilize online PF related services.
So ask your employer to provide your UAN (or) if you have PF number then read this article on how to get UAN online https://www.hrcabin.com/forgot-uan-number-how-to-find-or-recover/
I am getting error “unable to process request! Please retry”
Sir I applied for online pf claim and when I requested for aadhar authentication a OTP was send to my registered mobile no. I entered the correct OTP but after that there was no claim status view passbook. So I don’t what to do. Pls help me
Check your claim status at UAN member portal by going to Online service —> track claim status. If your claim request is present there then you don’t need to worry about it, otherwise claim your PF amount again.
how to update date of birth? pls tell me…
You can correct it online at UAN portal.
I’m getting below error in EPFO Account
What do this mean… what should I change and where to change it.
Note: there is no corrections in my Aadhar
Error while AADHAAR authentication: “Pi” (basic) attributes of demographic data did not match.
Hi Sreekanth,
That means your details like your name or dob are not matching in both PF and Aadhar. So pls correct the wrong details.
Hi,
I have got married recently. I have changed my adhaar and Pan card name to new name based on my maritial details. In EPF portal i had updated my KYC details which was before marriage and those details were accepted by ITD and UIDAI. Now on claiming for pf it says “Error while AADHAAR authentication: “Pi” (basic) attributes of demographic data did not match.”
Please suggest me any solution.
Hi, Sir/Madam, What is the solution for this—-“Error while AADHAAR authentication: “Pi” (basic) attributes of demographic data did not match”.
I have wrong father name and date of birth in pf account(it has six years difference in actual and mentioned in pf ). How i correct my details in pf.
Hi,
when a moment I have click get OTP suddenly it shows that Invalid Authenticator Code.
I have gone through my profile keenly. please help me…
I am getting the same error, is there any solution to it?
Same error: Invalid Authenticator Code
Varfy adhar number but adhar number box not except any digit Pls help
Hi Mayur,
Try in different browser or system.
I am getting the below error when i click on Get OTP during PFclaim.
Error : Aadhaar number does not have both email and mobile.
But everything is linked and verified.
Please suggest.
Hi Abhishek,
Please check your mobile number and email id are linked with your Aadhar card, if they are not linked then link them at your nearest Aadhar enrollment center.
Thank you!! Its done..
I have linked my aadhar, pan and bank details with uan and everything is verified by employer.
Aadhar no. is verified by uidai website
Still I’m receiving error while processing withdrawal.
Showing invalid aadhar no or mismatch