Photocopy of Bank Passbook Not Attested by the Authorized Signatory Means in EPF Claim

If your PF claim is rejected by showing the reason as “Photocopy of bank passbook not attested by the Authorized signatory” then it means your bank passbook doesn’t have the stamp of the bank and bank officer signature.

(Or) some times if the details on your bank passbook and PF details don’t match then also you will get the above message. Like mis match of name spellings, difference in account number or IFSC code etc.

Bank passbooks will act as valid proofs only when the bank stamp and signature will present on the affixed photo of the account holder.

So if your passbook doesn’t consist of the stamp and signature of the bank then your PF claim will be rejected by showing the above message.

Solution 

Visit your bank’s branch along with your bank passbook and ask the bank officer to put a stamp and sign on it. Once it is done then you can reclaim the PF amount by uploading the new image of your bank passbook.

Now your PF claim will not be rejected by the EPFO.

FAQs

Why did I get a cancelled cheque or bank passbook not uploaded in the claim form message, even though I uploaded it?

EPFO shows some default PF claim rejection reasons. If your PF claim is rejected due to a bank passbook or cheque then it is common to get above message.

Can I submit bank statement instead of bank passbook for PF withdrawal

No, at present EPFO is not accepting an account statement as bank proof, you can submit only the image of your bank passbook or cheque image with name printed on it.

How can I claim my PF without passbook

Either you need to have your bank cheque or passbook to claim for withdrawal, without them you cannot be able to withdraw your PF amount.

How many times will it take to get a new bank passbook from the bank

Banks will provide a new bank passbook based on your request on the same day. You should carry your passport size photo to the bank to get a bank passbook.

Which format of bank passbook image should I upload

EPF will accept only JPG or JPEG formats of images with size of 100kb – 500kb. You can compress your image in various online sites.

Also read

46 thoughts on “Photocopy of Bank Passbook Not Attested by the Authorized Signatory Means in EPF Claim”

  1. Your Claim [ Claim Id – xxxxxxxxx ] has been rejected due to : 1) kindly update either bank passbook attested by authorized signatory/ name printed cancel cheque FOR PF WITHDRAWAL 2) PHOTOCOPY OF BANK PASSBOOK NOT ATTESTED BY THE AUTHORIZED SIGNATORY

    The language of rejection is not clear
    My bank does not give me bank passbook
    I do not have cheque book as I use only netbanking
    I submitted bank manager signed and stamped bank statement

    What to do?

    Reply
  2. Hi guys if you are facing issues with PF withdrawal claim. Please follow the below steps:

    1) Attach passbook copy first page with bank manager stamp and signature.
    2) Account has to be individual. Joint accounts would be rejected.
    3) If you have a joint account, then go to kyc and update the account details. You have to open up a new savings account, upload the details in kyc and then attach the cheque/passbook duly signed and stamped by the bank manager. Thank you.

    Reply
  3. I have my passbook with stamp and signature then also they rejected my pf claim,
    after 20 days of claim its get rejected when I apply grievance, what can I do now

    Reply
  4. I got the passbook attested from bank , but wondering where to upload this copy while applying for 10 C , as I don’t see any option to upload the bank passbook copy. Please Help.

    PS- I have already withdrawn my PF amount.

    Reply
  5. Your Claim has been rejected due to : 1) GENDER NOT UPDATED 2) PHOTOCOPY OF BANK PASSBOOK NOT ATTESTED BY THE AUTHORIZED SIGNATORY.. Male gender is already mentioned ..Any idea regarding this.

    Reply
    • Maybe your bank passbook doesn’t have the signature of the bank staff.
      Bank’s stamp and signature are required on the passbook.

      Reply
    • If account no.is correct ifsc code is correct then why is it need to require signature with stamp in private banks like punjab and sind bank as we r already getting the services provided by mentioned banks .ATM is also working. so y they asked for stamps and signatures as we already using the services from last 3 years.

      Reply
  6. 1) PL. RESUBMIT F/10C & UPLOAD COMPLETE PREVIOUS ALL PF PASSBOOK WITH CHEQUE/BANK PASSBOOK. 2) PHOTOCOPY OF BANK PASSBOOK NOT ATTESTED BY THE AUTHORIZED SIGNATORY

    Reply
  7. Sir mera pf reject kr dia… Bank passbook not attested by the authorised signatory.. But maine jab bank me gia to manager ne mera passbook xerox copy me stamped & signed kia…

    Reply
    • Your original bank passbook has to get signed by the bank officer.
      After that, take a photo of the original bank passbook and upload it claiming the PF.

      Reply
          • 1) PL. RESUBMIT F/10C & UPLOAD COMPLETE PREVIOUS ALL PF PASSBOOK WITH CHEQUE/BANK PASSBOOK. 2) PHOTOCOPY OF BANK PASSBOOK NOT ATTESTED BY THE AUTHORIZED SIGNATORY

            abhi ye deka raha hai

          • If you have submitted your bank passbook, then it should consist of your bank officer’s signature and stamp.
            For the cheque, your name should be printed on it.

          • PL. RESUBMIT F/10C & UPLOAD COMPLETE PREVIOUS ALL PF PASSBOOK WITH CHEQUE/BANK PASSBOOK. 2) UAN CLAIM � CANCELLED CHEQUE NOT AS PER KYC BANK DETAILS
            Sir iska kya kare… Pension ka bar bar reject kar de raha hai… Kyuki Pf ka amount mil geya

  8. I don’t think this is a valid answer this means the workers are not giving attention which claim to approve and which to reject..I hope some good answers should come and EPFO should ease the process of claim there are behaving like we are applying for visa for USA it is our money and when we need it urgently this stupid answers they paste that this Is not proper etc etc this should not be the case..even after giving all details correctly the claim gets reject one should understand if they are claiming for PF money then it is something necessary or urgency they take thier relaxing time just to reject the claim with reasons that if we also read then we get shock…really unreliable…please it is a big request to all of you who can see this message and also to EPFO employees please raise a concern to ease the process of Epfo claim so one can be assure that his or her claim will definitely get approved..dont play with humans feelings…and if want to reject reject in 1 or 2 days only don’t give hope to peoples who are waiting for their money desperately..I hope this much b fine..

    Reply
    • This same has happened with me, what is the use of that money which you can’t use when you need the most, atleast if they are gonna reject it, they should do it in 1-2 days why to make someone wait for nearly a whole month just to see pf claim getting rejected, it’s the second time it has happened with me, the bank personnels are also not educated about this, they give silly response like, ohh sir, signature is not needed our stamp is enough, and then my passbook getting rejected for not having bank passbook attested, the bank has to provide just a signature, they have the feeling of a prime minister, like they will not sign it for anybody for no reason, how stupid of it, this is the second time i will be visiting my bank for signature after getting my pf rejected 😤😤😤😤😤😤

      Reply
  9. I got this rejection please provide solution : Your Claim [ Claim Id -……] has been rejected due to : 1) PHOTOCOPY OF BANK PASSBOOK NOT ATTESTED BY BANK MANAGER 2) PHOTOCOPY OF BANK PASSBOOK NOT ATTESTED BY THE AUTHORIZED SIGNATORY

    Reply
  10. Can I claim the PF if i have a joint account with my mother. My passbook mentions that i am a joint account holder along with mom. Any solution if this is not possible? my cheque leaf too has both mine and moms name on it..

    Reply
  11. Hi Sir,

    I have received the rejection reason as ” BANK PASSBOOK COPY IS NOT UPLODED WITH THE CLAIM HENCE CLAIM MAY BE REJECTED” but i have uploaded the check copy with the claim, not sure why they didn’t consider that.. please advise.

    Thanks,
    Mubeen

    Reply
  12. Sir my pension claim has been rejected and the PF claim is still under process, I have applied first to withdraw the PF through Form 19 and then to withdraw the Pension Form 10C within a gap of few minutes on 22 July 2021.Today the claim for pension has been rejected as per the below reason Your Claim [ Claim Id – THTHA2107500XXXX ] has been rejected due to : 1) APPLY WITH FORM 19 2) PHOTOCOPY OF BANK PASSBOOK NOT ATTESTED BY THE AUTHORIZED SIGNATORY.I had submitted the scan copy of the cheque which is very clear and with all the details ie Name, Account no, IFSC code etc. I don’t have a passbook and i don’t understand why the pension claim was rejected.Please help

    Reply
    • Some times wrong reasons will be updated in in claim staus, so better register a complaint on EPF grievance portal, then you will know the exact reason of rejection in 1 or 2 days.

      Reply
  13. Sir,
    I have uploaded my Canara Bank Passbook first page. My claim Got rejected with the same message “Photocopy of Bank Passbook Not Attested by the Authorized Signatory”. But it has been stamped by the Manager and he has signed it too. Its clearly visible on the page. Why did it still get rejected? Could it be because the document is in Grayscale instead of Color?

    Reply
  14. sir i was applied advance pf balance but now it is rejected reason as your photocopy of bank passbook are not attested by the authorized signatory but what really i want to tell you on the same bank passbook i got the money before ..so why it showing like this

    Reply
    • Your bank passbook must contain the bank stamp and their signature, so pls check. Maybe the first time PF officer didn’t check it properly.

      Reply
  15. My Account is in HDFC, and I have account statements and never received a passbook. Can I submit account statement

    Reply
    • No, you should get a passbook or chequebook from your bank. You can get your passbook on same days, just take your passport size photo to the bank and request them to provide the passbook.

      Reply
  16. Sir I have applied for advance and uploaded stamped passbook but claim rejected with the reason of photocopy of bank passbook not attested by the authorized signatory

    Reply
    • May your bank passbook doesn’t have the bank’s stamp on it, so pls check it and take the stamp of the bank your bank passbook.

      Reply
        • One time will be enough, on your photo.
          Even after having a stamp & signature on your passbook still, if your PF claim is getting rejected then register a complaint on the EPF grievance portal website, to know the exact reason of claim rejection.

          Reply
  17. Sir my name Raja Roy ..me pf ke liye apply Kia hai …aur Mera Jo bank passbook hai uska address park Street hai but passbook me stamp and signature kalyani Ka hai…kya kohi problem Hoga please help me sir

    Reply

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