If you are contributing to EPF then you may have some doubts or queries, and some times you may face problems related to KYC updation, PF passbook download, and PF final settlement, etc.. As per the statistics of EPFO from August 2019 to October 2010 there are total 4,50,60, 972 active EPF members are present in India. EPFO is doing its best to help all these EPF members whenever they need any help.
If you want to know how to contact EPF customer care? here I have listed 7 best ways to contact EPF customer care to solve your problems or to get answers to your queries.
How to Contact EPF Customer Care
- Call EPF toll free number
- Send email to EPF help desk
- By lodging complaint at EPF grievance portal
- Contact EPFO through their Twitter Account
- By visiting your EPF regional EPF office
- By calling landline number of your PF regional office
- By filing RTI
1. Call EPF Toll Free Number ✆ 18001118005
This is the easiest and one of the primary methods to contact EPFO whenever you have a problem or queries regarding PF. EPF members can call the EPF toll free help desk number ✆ 1800118005
Call Timings: This number works in between morning 9.15 Am to the evening at 5.45 Pm. In between these timings, EPF members can call to this number.
2. Send Email to EPF Help Desk
EPFO support team responds to emails in a prior manner. EPFO has two separate email ids one is for employee queries and another one is for employer queries.
For employees: employeefeedback@epfindia.gov.in
For employers: employerfeedback@epfindia.gov.in
In general EPFO help desk team will respond to the email queries of employees and employers within 24 to 48 working hours.
3. By Lodging Complaint at EPF Grievance Portal
Lodging complaints at the PF grievance portal is one of the best ways to solve any EPF related problem. Every day there are some lakhs of EPF members and pensioners are getting solutions to their problems through the PF grievance portal.
We need to use our UAN number to login EPF grievance portal, after login we need choose to our PF member ID and grievance category. After choosing the category we need to type the problem.
Once we raise the grievance then our problem will be addressed or solved with in 24 to 48 hours. Another best thing about EPF grievance portal is we can track our complaint.
4. Contact EPFO through their Twitter Page
Social media is a weapon to solve our problems related to various government schemes. Even EPFO is addressing the problems of EPF members through their Twitter handle.
EPFO Twitter account user id: @socialepfo
If your problem doesn’t need more technical analysis then you will get an answer to your query at the PF twitter page, if it needs in-depth analysis then they will request you to raise a grievance at the EPF grievance portal.
5. By Visiting Your EPF Regional Office
Talking directly will solve your problems in a fast manner. Use this option when you are not getting a solution to your problem by using the above methods. You need to visit EPF regional office under which your company is registered.
Now a days, we don’t get the necessity of visiting PF office directly due to various online services provided by EPFO especially EPFO grievance portal. But still you can try this option to solve your EPF related problems.
6. By Calling Landline Number of Your PF Regional Office
There are so many situations where EPF member works in one location and their PF office locates in another place. In that case it is not possible to visit PF office directly, at this time EPF members can call directly to their regional EPF office. They can get the landline line number of their respective PF office branch online either by doing Google search or in PF official website.
Know your PF office landline number
7. By Filing RTI
Right to Information act allows you to get information from various public authorities under state government and public government. EPFO comes under the central government, so anyone can get their required information by filing an RTI application on the RTI portal.
If you haven’t registered on the RTI portal till now, then first you need to register on the RTI website, and later you need to sign in with your user Id and password.
Conclusion
In 2020 the best way to solve your EPF related problems is by raising grievance at the EPF grievance portal. So if you are facing any PF related problems like PF final withdrawal or KYC problems or pension-related problems then raise your complaint at PF grievance portal. Remaining methods you can use as backup options.
Dear sir,
Im fessing issue,”AADHAAR is not authenticated from UIDAI please seed your AADHAAR KYC, all is correct as per aadhaar showing ,
Issue ,1 Pass book not showing.
2 KYC not showing AADHAAR.
3 claim not open.
Kindly advice how to proceed this case.
P Nagendrababu.
I am unable to change the password, Requesting any one help me on this.
Error;
Can I get PF A/C and pending amount details through PAN No to my previous company whre presently the company closed??
why let addavance for epfo. becus youer side problm what happan sir.
Hi,
Earlier i had one PF Account which i already merged in my new employer and all the amount has been transferred to my new account.
After all the approval i have received some more amount Rs-5814 i was received in my previous account and that amount still show in my previous account.
how can transfer these amounts.
I Have applied for PF almost 3 weeks ago but i am not receiving the proper answer from your side or any message , I have tried calling on Toll free number and Bandra Regional Office number but no one is answering the call. Please give solution for this
Hi,
I am unable to view my previous organization’s passbook, as it is showing error “NullPointerException”. How to know the balance for the same?
Try in a different browser or in another system.
I have tried multiple browser and incognito too and in different systems, same issue all places.
Please note this issue is only for my previous organization’s passbook. Other passbooks are properly displayed.
Register a complaint on the EPF grievance portal, they will solve the issue.
How to contact below EPF office via phone/email
Establishment Code : PYKRP0019214000
City : BANGALORE District : BENGALURU (BANGALORE) URBAN
State : KARNATAKA Country : India
EPFO Office Name : K R PURAM (WHITEFIELD)
The best way is contact them through the EPF grievance portal website.
Hi,
Whenever i’m trying to transfer my old PF to new PF, when clicked on get OTP – getting error like “failed to send OTP please try after sometime”. Since one month getting same error.
Please help.
It is a technical error, everyone is getting the same error. So wait until EPFO resolves the issue.
hi my Reg.no is KNBOM/E/2022/13652
i had complain for my father name edit in my PF account but still now showing in under process case and No baddy pick my call n no response so please help me out.
thanks & regards
hello
this is SK YASEEN with UAN:101642007343, iad tried to login and tried for update mine pan and aadhar card,but i can not able to continue with plese be help me i this condition.
thank you
HI,
I have two UAN and already transferred the PF balance to the new UAN. But how can I transfer my service details linked with old UAN to the new one? If I deactivate the old UAN then my service details also will not reflect . How to rectify this .
Thanks.
If you have transferred your PF then your service will also transfer. No need to deactivate old UANs, continue with the latest UAN in all your future jobs.
Thanks Rajesh .
I have already transferred the PF amount. But when I login with my current UAN then in the service history I do not see the member id (which is linked with my previous UAN) listed there. Is there any way to move the it to the current UAN. So that if I login to epfo service history, all my services can be seen.
Thanks.
After PF transfer all your PF member ids will be shown under the service history of your latest UAN.
If you are not seeing it on your UAN portal,register a complaint on EPF grievance portal to solve the issue.
Hi
Is there any issue with EPFO site as i am unable to login into the site as “unifiedportal-mem.epfindia.gov.in took too long to respond than usual to load and breaking out.
regards
Mustafa
Hi,
I have updated KYC details(Bank account). Currently i am not working and i want to withdraw pf amount. But my employer is not approving KYC and not responding to mails. Could you please suggest on this.
I am facing problem opening the passbook giving error mention in screenhot1 attached.. I found 2 uan which is linked to my adhaar
old uan(100659215881)
new uan(100866531606)
also if I try to raise a transfer claim to new uan I got the error message “Previous establishment is PF exempted” (mention in screen shot 2).
I am not able to find the solution anywhere..
Please help me to find the solution
Good Morning,
When i try to pull an advance iam getting a message. as
“The bank account linked with this account is also linked with the following UANs : 10022403XXXX, 10024192XXXX (with different demographic details). If these UANs are yours, then please get the basic details corrected in your other UANs and link them with your Aadhar for transfer of your accounts to the present one. If this bank account is not yours then please add your correct bank account and get it approved by the employer to avail online claim facility.”
Can any one help in this
Regards
Mathan Dhason
That means your bank account was already linked to another UAN account of yours.
Now you have two options 1. Transfer your PF from your old UAN to present UAN, after transfer withdraw total PF from your latest PF account
2. If you have any other bank account, then link it to your present PF account, then you will not see above message.
Hi,
I have 2 UANs in my name. I am unsure on how to get this issue rectified. Help inputs would be of great help.
Thanks,
Transfer PF from your first UAN account to your second UAN account, and continue the second UAN life long.
But to transfer PF, your details should match in both UANs, if they don’t match then wrong details have to be corrected.
Hi This is Side Vivek here my UAN number is 1004XXXX6400 I am trying to reset my password it’s showing an error of Form tampered in the website please do needful
It may be a technical error from PF website, try after some time.
Hello,
My self shruthi here i have applied for pf claim on 6th dec and got message saying that your pf amount got setteled will get credited in 3 days on 9th dec. and today its 22nd till now amount has not been credited and all my details are correct now how to get my amount pls give a suggetion
regards
shruthi.s
If your bank details on the UAN portal are correct, then register a complaint on the EPF grievance portal, they will help you.
Hello,
My self Riteshkumar here i have applied for pf claim on 11th March and got message saying that your pf amount got setteled will get credited in 3 days on 15th March. and today its 15nd till now amount has not been credited and all my details are correct now how to get my amount pls give a suggestion
regards
Ritesh Kumar.
I am a small employer of 13 personnel. one UAN 100108770838 submitted for kyc correction . employee working from 2004 . Now the ECR is uploded for april 2021 I removed the employee for april and may then uploded the ecr and paid for the rest of personnel.
What should i do ? How to correct the KYC How to pay the PF April and May amount
K.Rangaswamy
Name correction can be done in the UAN portal of the employee using his Aadhar number.
For payment of EPF contribution, it is better to contact the EPF grievance portal, they can give you a better solution.