EPF Claim Settled Via NEFT but Not Credited in Bank Account

EPF members will receive their PF amount through NEFT within 1-3 working days of the bank from the date of PF claim settlement, if you don’t receive then you have to check your bank details in your UAN member portal. ( bank account number & IFSC code).

PF claim settled means your claim was approved by EPFO office and they sent the amount to your bank account through NEFT( National Electronic Fund Transfer).

Now depending on your bank you will receive your PF (form 19) and pension (form 10C) amounts within 1-3 working days.

Some EPF members immediately check their bank account after getting a claim settlement message that whether the amount is credited or not. But in reality, it will take 1-3 days time to get your PF amount in your bank account, so be patient and nothing to worry, if you have given the correct bank details in the UAN member portal.

What to Do if Your PF Amount Doesn’t Credit in Your Bank Account Even After 3 Days

In general 3 working days is the maximum time that most EPF members will receive their PF amount in their bank account. But is there any bank holidays then it might take another 1 or 2 days.

Still if you don’t receive your PF amount then the problem is with your bank details updated on UAN member portal like bank a/c no and IFSC code.

“There is only one reason for not crediting the PF amount in the bank account is wrong bank account details such as wrong bank account number or IFSC code.”

So if you are not getting PF amount into your bank account, then first check whether your bank account details are correct or not in the UAN member portal. If they are not correct then you have to follow the below steps to get back your PF claim amount.

1. Correct Bank Account Details at UAN Member Portal

If you have claimed your PF amount online in UAN member portal, then correct your bank account details at UAN portal and ask your employer to approve them. The approval process doesn’t take much time, it can be done in a few minutes.

Once your employer approves your bank account details in their employer PF portal then you need to claim your PF amount again at UAN member portal. If you want to know the complete process then read this how to correct already approved bank account details.

2. Submit PF Reauthorization Form

For offline PF claims, if you find that your bank account details are wrong then fill a PF reauthorization form with correct bank account details and submit it to your regional EPF office along with a canceled cheque or bank passbook copy. After submission of PF reauthorization form, your PF amount will credit into your correct bank account within 7-10 days.

3. Raise a Complaint at EPF Grievance Portal

PF Claim Settled But Not Received

If you still don’t know the proper reason for non-settlement of PF claim then you can contact the EPF grievance portal. You need to raise a grievance at PF portal, once your grievance is registered then you can get a reply from your regional EPF office with a proper reason.

4. Use EPF Social Media Platforms

If your problem was not satisfied by the above options, then the final option is to take your problem to the EPFO through their social media platforms especially EPFO Twitter Account. Nowadays EPFO is very active on Twitter and they are addressing each and every query of EPF members so you can use their Twitter account to address your problem.

Here is the EPFO Twitter Link: https://twitter.com/socialepfo?lang=en

5. Visit your regional EPF office

If your problem is not solved with all the above options, then it is better to visit your regional PF office directly and meet the PF officer. Visiting your regional EPF Office will solve 99% of EPF claim settlement problems. If you don’t know your concerned PF office then ask your employer, they will give you the information about your concerned EPF regional office.

How Many Days It will Take to Receive PF Amount

For offline claims20-30 days
For online claims3-20 days
After claim settled payment sent via NEFT2-3 days
During bank holidaysAfter bank holidays.

FAQs on PF Not Credited in Bank Account

Will Banks Return Non Credited PF Amount into My PF Account

Yes, if your PF amount not received in your bank account then the amount will be reversed back into your PF account with in 7-10 working days. You can check the returned amount in your PF passbook.

Should I Need to Wait for Return of My PF Amount to Reclaim

It is better to wait for at least 7 days from the date of claim settlement, still, if you don’t receive your PF amount in your bank account then you can reclaim your PF either in online or you can also submit a PF reauthorization form, irrespective of whether your PF amount returns back into your PF account or not. (Because it will be done automatically)

Do I Need to Visit Bank If My PF Amount Not Credit

No, there is no need to visit your bank. If you find your bank account details are wrong then correct them in PF portal. Incase if you have any other bank problems like inactive bank account then you can visit your bank to resolve the issue.

How PF amount will be credited

Employee Provident Fund Organization (EPFO) sends EPF claim amount through NEFT ( National Electronic Fund Transfer). NEFT is an electronic money transfer system to transfer money from one bank account to another bank account.

The time taken for PF withdrawal depends on the NEFT timings of your bank. Earlier EPFO used to issue cheques but not the entire payment process is happening via NEFT only.

NEFT timings of some popular banks

Bank NameNEFT TimingsNEFT Timings
 Monday – FridaySaturday
State Bank of India8 am – 7 pm8 am – 1 pm
ICICI Bank8 am – 6.30 pm7 am – 6.30 pm
HDFC Bank8 am – 6 pm8 am – 6 pm
Kotak Mahindra8 am – 6 pm8 am – 12 pm
Citi Bank8 am – 5.30 pm8 am – 5.30 pm

PF Transfer Claim Settled but Not Credited

If you have submitted PF transfer form 13 either in online or offline then you need to wait for at least 30 days. Once the PF transfer to your new PF account then you can withdraw it. But remember while PF transfer process only PF amount will transfer into your new PF account, pension amount will no transfer, it will be saved as service history.

So if pension amount doesn’t transfer then it is doesn’t mean that your claim is not transferred.  To know more details read this why my pension fund not transferred along with PF.

PF Claim Settled But Full PF Amount Not Credited

This is another rare case where EPF members receive PF claim amount but they don’t’ get full PF amount, it happens rarely. So before applying for a PF claim it is better to check your PF passbook, so that you will have an idea about how much PF amount you will receive.

And remember if you have applied for both PF and pension by submitting PF form 19 and 10 C respectively then you will receive both amounts in few hours gap.

Still, if you find you don’t receive your full PF amount then raise a grievance at the PF portal, they will tell you the exact reason for less PF credit.

Can I Submit PF Reauthorization Form for Online PF Claims

Yes, even for online claims also when they do not settle due to incorrect bank a/c details then they can submit PF reauthorization form or they can reapply for the claim, it is your choice.

Also read:

869 thoughts on “EPF Claim Settled Via NEFT but Not Credited in Bank Account”

    • 27 Jan means it is too late. Maybe your bank account details are wrong so pls check them on UAN member portal. If they are wrong update the correct bank account details and ask your employer to approve them.
      After approval, you can reclaim your PF amount.

  1. Hi Rajesh,

    In epf portal my claim status has been updated as settled and payment sent via NEFT on 1st February but still I didn’t receive the money into my bank account.could u plz help in this

  2. My claim has been settled on 1st Feb and it shown amount has been sent via NEFT on the same day but still amount is not credited into my bank account

  3. I received message on 30th January 2021that my PF is approved and amount will be send to bank soon but till now it haven’t credited.

  4. Hi this is satish,

    I had applied for advance claim online on 28/10/2020 and the claim was settled on 04/11/2020 but on 03/11/2020 the my bank account was closed. Since then when ever i check my claim status till today it shows claim settled but it does not show claim settled but returned please assist because my pf regional office is in gurgaon and i reside in mumbai…
    Please assist

    • Please raise a grievance in the PF grievance portal, they will let you know whether your PF amount is transferred or not (max 48 hrs they will reply.
      In the meantime activate your bank account or update new bank account details in the UAN portal.

  5. My bank account number was incorrect so amount was not credited. How long will it take to get the amount back in PF account. Grievance portal has confirmed that the NEFT was rejected.

  6. Hi,
    Applied for PF withdrawal and it has been approved and sent through NEFT but haven’t got the amount credited.
    Can I approach the regional office.

    • Generally, it will take 2-3 days to receive the PF amount in bank account after claim settlement. If you haven’t received your PF amount even after 3 days also then raise a grievance at the PF portal or visit your PF office directly, but before that pls check whether you have given bank account details in UAN member portal or not.

  7. claim settled on 26 jun 20 and payment sent vua neft on 26th 2020 but payment not yet credited in bank account.

    • Pls check whether you have given correct bank account details or not, that is the only problem in such cases.

    • Did you receive your claim amount as i have a same issue,
      Claim has been settled on 26th of October but till today i didn’t receive that,
      What to do?

  8. hi,

  9. I online claimed; got message our amount settled on date 20/04/2020 and should be settled with in 2-3 working days…
    But till date not received.

    I checked KYC all is ok.

  10. Claim for Covid-19 advanced pf amounts in my EPFO.

    Sir my name salman I did claim for Covid19 advanced pf amounts in my EPFO account. I check my claim status it is showing as settled on 07th april Portal,but still not credited to my account, after checking in kyc portal my account has added with extra 3 zeros,so I have raised for changes for incorrect account in KYC and informed my employer to approve and also I have raised Grievance for non settlement,I got an response it is settled already and given email id :csd.roamb@epfindia.gov.in/ to submit bank statement and same has been done, but no response for more than 20 days,can you suggest how to handle this situation.

    • If your bank account details are wrong then sure your amount will not credit into your bank account, that amount will again recredit into your PF account. So check your PF passbook, if the amount recredited then reclaim your PF amount after updating your bank account details.
      Still, if your PF amount no credit back into your PF account then contact your bank branch.

  11. I have applied Covid 19 Adavnced PF on 21/04/20. and its showing settled on 22/04/20 in web portal.
    But till now amount not credited to my bank account.
    I checked KYC documets. all are fine.

    • Then it may be pending at your bank so please contact your bank branch, but before that check whether your bank account number and IFSC code mentioned in UAN member portal are correct or not.

  12. Hi sir am applyed final settlement it’s shows settled and my account details also perfect but amount is not credited in my account

      • If you have given correct bank account details you don’t need to worry about it…Today and tomorrow you don’t receive due to bank holidays, maybe you will receive it on Monday or Tuesday.

  13. Dear sir,

    I have same issue, that i did claim covid 19 my claims settled 8 April but amount not credit in my bank account.but later observed that IFS code is in correct. now what to do?

  14. Hi this is Anish Kumar i have claimed my epf amount in advance on 12th march 2020 and pf amount was settled but i didn’t receive any amount till now, The NEFT transfer was happened on 09 th april 2020
    can you tell the solution for this

  15. My Covid-19 Claim is settled on 13/04/2020. But till now money is not credited into my account. Everything is seeded with kyc. I’m not understanding what to do.

    • Have you checked your bank account details like your account number and IFSC code in UAN member portal, because even a small mistake in bank account details will make noncredit of PF amount.

      • I have the same issue. Bank account number pan and aadhar is all correct. But amount is not credited in account. Settlement email is received on 13 April. Any idea why there is delay. Is this something with lockdown

  16. Sir this is with reference to my Claim Id – APHYD200450015002 for Covid19 advance. I received the confirmation that my claim has been Settled & Payment sent via NEFT on – 09-APR-2020 will be credited to my bank account within 3 working days. Today is 15th April 2020 but the claim amount still not yet credited to my bank account.

  17. Sir my name chandra mohan I did claim for Covid19 advanced pf amounts in my EPFO account. I summited Form on 7th april 2020 and cheak my claim status in 10th april Portal showing is claim is seattle but money is not credit my given account. So plz tell me How many days taken for NEFT Transfer In member Account .


Leave a Comment