EPF members whose claim status shows settled & sent via NEFT will get their PF amount into their bank account within 2-3 days (When there are no bank holidays). But sometimes even after 2-3 days also some EPF members don’t get their PF amount. In most cases, the reason for not getting PF amount after claim settled message is incorrect bank account details. Here we will discuss what are the possible ways to get back the PF claim amount.
What is the Meaning of PF Claim Settled
PF claim settled means your claim was approved by the EPFO officer and it was dispatched. If you have given correct bank account details then your PF amount will credit into your bank account in next 2-3 days via NEFT. For example, if your claim status shows settled on 21 Feb 2019 then you may get your PF amount on 23rd or 24th of Feb 2019.
Note: Remember when you have submitted both PF form 19 and 10C then you will receive both amounts within 1 or 2 hours gap.
How Many Days Will It Take for PF Withdrawal
NEFT Timings of Some Popular Banks
Reasons for Not Receiving PF Claim Amount into Bank Account
1. For Online Claims, Correct Bank Account Details at UAN Member Portal
If you have claimed your PF amount online at UAN member portal, then correct your bank account details at UAN portal and ask your employer to approve them. The approval process doesn’t take much time, it can be done in a few minutes.
Once your employer approves your bank account details in their employer PF portal then you need to claim your PF amount again at UAN member portal. If you want to know the complete process then read this how to correct already approved bank account details.
2. Submit PF Reauthorization Form for Offline PF Claims
For offline PF claims, if you find that your bank account details are wrong then fill a PF reauthorization form with correct bank account details and submit it to your regional EPF office along with a canceled cheque or bank passbook copy. After submission of PF reauthorization form, your PF amount will credit into your correct bank account within 7-10 days.
3. Raise a Complaint at EPF Grievance Portal
If you still don’t know the proper reason for non-settlement of PF claim then you can contact the EPF grievance portal. You need to raise a grievance at PF portal, once your grievance is registered then you can get a reply from your regional EPF office with a proper reason.
4. Use EPF Social Media Platforms
If your problem was not satisfied by the above options, then the final option is to take your problem to the EPFO through their social media platforms especially EPFO Twitter Account. Nowadays EPFO is very active on Twitter and they are addressing each and every query of EPF members so you can use their Twitter account to address your problem.
Here is the EPFO Twitter Link: https://twitter.com/socialepfo?lang=en
5. Finally, Visit Your Regional EPF Office
If your problem is not solved with all the above options, then it is better to visit your regional PF office directly and meet the PF officer. Visiting your regional EPF Office will solve 99% of EPF claim settlement problems. If you don’t know your concerned PF office then ask your employer, they will give you the information about your concerned EPF regional office.
Other PF Claim Settlement Problems
How PF Amount will be Credited
Employee Provident Fund Organization (EPFO) sends EPF claim amount through NEFT ( National Electronic Fund Transfer). NEFT is an electronic money transfer system to transfer money from one bank account to another bank account. The time taken for PF withdrawal depends on the NEFT timings of your bank. Earlier EPFO used to issue cheques but not the entire payment process is happening via NEFT only.
PF Transfer Claim Settled but Not Credited
If you have submitted PF transfer form 13 either in online or offline then you need to wait for at least 30 days. Once the PF transfer to your new PF account then you can withdraw it. But remember while PF transfer process only PF amount will transfer into your new PF account, pension amount will no transfer, it will be saved as service history.
So if pension amount doesn’t transfer then it is doesn’t mean that your claim is not transferred. To know more details read this why my pension fund not transferred along with PF.
PF Claim Settled But Full PF Amount Not Credited
This is another rare case where EPF members receive PF claim amount but they don’t’ get full PF amount, it happens rarely. So before applying for PF claim it is better to check your PF passbook, so that you will have an idea about how much PF amount you will receive. And remember if you have applied for both PF and pension by submitting PF form 19 and 10 C respectively then you will receive both amounts in few hours gap.
Still, if you find you don’t receive your full PF amount then raise a grievance at the PF portal, they will tell you the exact reason for less PF credit.
Can I submit PF reauthorization form for Online PF Claims
Yes, even for online claims also when they do not settle due to incorrect bank a/c details then they can submit PF reauthorization form or they can reapply for the claim, it is your choice.