EPF Claim Settled Via NEFT but Not Credited in Bank Account

Uncredited PF money will return to your PF account within 4-5 days. Now immediately correct your bank details on the UAN portal and ask your employer to approve them. After approval of bank details reapply for PF, within 7-10 days you will receive your PF amount.

The main reason for not crediting PF amount is wrong bank account number (or) wrong IFSC code, so you need to correct them on the UAN portal website.

(or) Instead of updating bank details, you can also submit the PF reauthorization form to your PF office, but for this, you need to visit your PF office and employer for signatures.

I recommend you to reapply for PF online because it is an easy process.

(If your bank account is SBI, it doesn’t need employer’s approval also, for other banks employer approval is mandatory to update new bank details on the UAN portal).

EPF Claim Settlement Process

EPF members will receive their PF amount through NEFT within 1-3 working days of the bank from the date of PF claim settlement, if you don’t receive then you have to check your bank account number and IFSC code on the UAN member portal

PF claim settled means your claim was approved by the EPFO office and they sent the amount to your bank account through NEFT( National Electronic Fund Transfer).

Now depending on your bank, you will receive your PF (form 19) and pension (form 10C) amounts within 1-3 working days.

Some EPF members immediately check their bank account after getting a claim settlement message that whether the amount is credited or not. But in reality, it will take 1-3 days time to get your PF amount in your bank account, so be patient and nothing to worry, if you have given the correct bank details in the UAN member portal.

What to Do if Your PF Amount Doesn’t Credit in Your Bank Account Even After 3 Days

“There is only one reason for not crediting the PF amount in the bank account is wrong bank account details such as wrong bank account number or IFSC code.”

So if you are not getting the PF amount into your bank account, then first check whether your bank account details are correct or not in the UAN member portal. If they are not correct, then you have to follow the below steps to receive your PF money.

1. Correct Bank Account Details at UAN Member Portal

If you have claimed your PF amount online in the UAN member portal, then correct your bank account details at the UAN portal and ask your employer to approve them. The approval process doesn’t take much time, it can be done in a few minutes.

Once your employer approves your bank account details in their employer PF portal then you need to claim your PF amount again at the UAN member portal. If you want to know the complete process then read this how to correct already approved bank account details.

2. Submit PF Reauthorization Form

For offline PF claims, if you find that your bank account details are wrong then fill a PF reauthorization form with correct bank account details and submit it to your regional EPF office along with a canceled cheque or bank passbook copy. After submission of the PF reauthorization form, your PF amount will credit into your correct bank account within 7-10 days.

3. Raise a Complaint at EPF Grievance Portal

PF Claim Settled But Not Received

If you still don’t know the proper reason for the non-settlement of the PF claim then you can contact the EPF grievance portal. You need to raise a grievance at the PF portal, once your grievance is registered then you can get a reply from your regional EPF office with a proper reason.

4. Use EPF Social Media Platforms

If your problem was not satisfied by the above options, then the final option is to take your problem to the EPFO through their social media platforms especially EPFO Twitter Account. Nowadays EPFO is very active on Twitter and they are addressing each and every query of EPF members so you can use their Twitter account to address your problem.

Here is the EPFO Twitter Link: https://twitter.com/socialepfo?lang=en

5. Visit your regional EPF office

If your problem is not solved with all the above options, then it is better to visit your regional PF office directly and meet the PF officer. Visiting your regional EPF Office will solve 99% of EPF claim settlement problems. If you don’t know your concerned PF office then ask your employer, they will give you the information about your concerned EPF regional office.

How Many Days It will Take to Receive PF Amount

For offline claims20-30 days
For online claims3-20 days
After the claim settled payment & sent via NEFT message2-3 days
During bank holidaysAfter bank holidays.

FAQs on PF Not Credited in Bank Account

Will Banks Return Non-Credited PF Amount into My PF Account

Yes, if your PF amount is not received in your bank account then the amount will be reversed back into your PF account within 7-10 working days. You can check the returned amount in your PF passbook.

Should I Need to Wait for Return of My PF Amount to Reclaim

It is better to wait for at least 4-5 days from the date of claim settlement, still, if you don’t receive your PF amount in your bank account then you can reclaim your PF either online or you can also submit a PF reauthorization form, irrespective of whether your PF amount returns back into your PF account or not. (Because it will be done automatically)

Do I Need to Visit Bank If My PF Amount Not Credit

No, there is no need to visit your bank. If you find your bank account details are wrong then correct them in the PF portal. In case if you have any other bank problems like an inactive bank account then you can visit your bank to resolve the issue.

How PF amount will be credited

Employee Provident Fund Organization (EPFO) sends EPF claim amount through NEFT ( National Electronic Fund Transfer). NEFT is an electronic money transfer system to transfer money from one bank account to another bank account.

The time taken for PF withdrawal depends on the NEFT timings of your bank. Earlier EPFO used to issue cheques but not the entire payment process is happening via NEFT only.

NEFT timings of some popular banks

Bank NameNEFT TimingsNEFT Timings
 Monday – FridaySaturday
State Bank of India8 am – 7 pm8 am – 1 pm
ICICI Bank8 am – 6.30 pm7 am – 6.30 pm
HDFC Bank8 am – 6 pm8 am – 6 pm
Kotak Mahindra8 am – 6 pm8 am – 12 pm
Citi Bank8 am – 5.30 pm8 am – 5.30 pm

PF Transfer Claim Settled but Not Credited

If you have submitted PF transfer form 13 either online or offline then you need to wait for at least 30 days. Once the PF transfer to your new PF account then you can withdraw it. But remember while the PF transfer process only the PF amount will transfer into your new PF account, the pension amount will no transfer, it will be saved as service history.

So if the pension amount doesn’t transfer then it is doesn’t mean that your claim is not transferred.  To know more details read why my pension fund was not transferred along with PF.

PF Claim Settled But Full PF Amount Not Credited

This is another rare case where EPF members receive PF claim amount but they don’t’ get the full PF amount, it happens rarely. So before applying for a PF claim it is better to check your PF passbook so that you will have an idea about how much PF amount you will receive.

And remember if you have applied for both PF and pension by submitting PF form 19 and 10 C respectively then you will receive both amounts in a few hours gap.

Still, if you find you don’t receive your full PF amount then raise a grievance at the PF portal, they will tell you the exact reason for less PF credit.

Can I Submit PF Reauthorization Form for Online PF Claims

Yes, even for online claims also you can use the PF reauthorization form.

Also read:

1,060 thoughts on “EPF Claim Settled Via NEFT but Not Credited in Bank Account”

  1. Hi

    My bank details are correct and approved by employer, my PF claim status is showing settled but dint received amount in bank.

    What to do ?

    Reply
    • Hi Famida Raeen,
      It will take 2-3 days to get PF claim amount into your bank account, after claim settlement date.

      Reply
  2. Sir I applied form 31 PF advance for illness. claim status Settled. May I know how long will it takes to credit. Pls

    Reply
  3. I submitted pf form online on 30 may 2019 when I chek my pf status then showing under process yet how many days pf settlement in my account .
    Sir please very urgent.

    Reply
  4. Dear Member,

    It is informed that the payment on settlement of claim is generally forwarded to the bank on the same day or next day excluding the Gazzetted / weekly holidays. The credit of amount to the individual account may take some time depending upon the NPCAI platform. In case of unexplained delay, the member is requested to kindly check his banks details or contact his bank and concerned PF Office. The mismatch in bank details may have resulted into rejection of the credit of amount . The rejected /returned amount may be claimed physically by submitting Advanced Stamp Receipt (ASR) with correct bank account details to the concerned PF Office.

    Regards,
    Helpdesk

    Dear sir,
    Please provide me a solution for this.why they are telling d only 1 option.is it possible to update the bank details and to reapply the claim ?

    Reply
  5. Hi Sir,
    can i opt out from PF, wherein my company name is going to change so as per new employment rules, can i opt out of pf?is it possible and suppose if possible, will i be able to withdram my previous amount credited in pf completely?
    please reply me im really confused…..

    Reply
  6. Hi sir,
    I have applied pf advance claim on 9th june 2019,in pf website its showing claim settled through neft on 19th june 2019 but i didn’t received amount.now only i checked my bank details i given my icici bank account number which is starting with the zero but i updated without zero so it might be the reason for the delay.i have changed correct bank account details and the employer approved it .again i applied for form 31.i want to know whether the settled amount will be refunded to pf or not and it wont be rejected na?

    Reply
  7. I have applied for withdrawal and on 24th June, received a message stating that amount will be credited in 3working days. During that period my account was inactive and now it has been activated so kindly let me know like where i should go and check whether the amount is actually credited or not as in PF login its showing as Amount is Settled. Kindly guide as its not small amount its 12k.

    Reply
    • Hi Supriya Naik,
      Wait until next Tuesday, still if you don’t get it then you have to contact your bank branch. And if the amount doesn’t credit also it is not a problem, because the uncredited amount will send back to your PF account, you can reclaim it again.

      Reply
      • Hi Rajesh,

        Thanks for your comments. Let me ask you even if the name has been updated in PF account still the PF has been rejected due to name change. What may be the reason?

        Reply
  8. I submitted pf form online on 30 may 2019 when I chek my pf status then showing under process yet how many days pf settlement in my account .

    Reply
    • Hi Ajit Harishchandra,
      It takes maximum of 30 days. So wait until June 30 if status doesn’t change then raise a grievance at PF Portal after 30th June.

      Reply
  9. MY ADVANCE PF AMOUNT SETTELED BUT THEY GIVEN NEFT ON 2/5/2019 STILL IAM NOT RECEVING NEFT AMOUNT ,WHAT I DO

    Reply
  10. I have applied my PF online claim (Form 19 & 10C) on 27.03.2019 successfully with claim status under process for both but on 18.04.2019 Form 19 was rejected without any reason (it has been rejected due to:–) and form 10C was under process. Form 10C was settled on 04.04.2019. Again with dispatch date on 04.04.2019, claim status Settled But Returned with remarks Payment sent via NEFT has been returned on 18.04.2019 whereas my bank details are same. UAN no-101240736313 & pf account no.- PUPUN/307102/11199

    Reply
  11. I have applied advance pf amount last month 22 Feb but till now status is showing under process.. How much days it will take?

    Reply
  12. I have applied for PF & Pension Withdrawl through UAN portal, Now Status is showing for EPS- Settled but amount is NA, And in EPF option showing – Status not available.
    with day are my amount credit in my account my una no 100618992190 WHY REJECT BUT PAN CARD UPDATED PLS CLIAM ACCEPTED LAVKAR

    Reply
  13. I have applied for FINAL PF Withdrawl through UAN portal, Now Status is showing in reject then pan card not update but this pan card is update and cliam reenter form , pls g
    with day are my amount credit in my account my una no 100618992190

    Reply
  14. I have request via online portal and i submitted request on 21th FEB.
    at the moment the status is cliam was reject .
    why reson of reject
    una no 100618992190
    .

    Reply
  15. I have applied my PF online claim (Form 19 & 10C) on 25.02.2019 successfully with claim status under process for both but on 09.03.2019 Form 19 was rejected without any reason (it has been rejected due to:–) and form 10C was under process. Form 10C was settled on 10.03.2019. Again with dispatch date on 13.03.2019, claim status Settled But Returned with remarks Payment sent via NEFT has been returned on 13.03.2019 whereas my bank details are same. So, right now I am very much confused about this as my KYC is correct, so what to do?? Please help me.

    Reply

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